The worse. They charge your card and still email me that I owe 12.80 really, Check your books!!! I…read morehave automatic payment - a card on file!!! And they DO NOT RESPOND to your email request. If I had a choice I would choose to get my supplies from someone else!!

This company has continually billed me for approximately 61.00 for over 2 years! I pay my monthly…read morebill the amount my insurance doesn't pay. I am not at fault. Rhema is! I've called and called getting excuse after excuse for their billing. Should I seek help from an attorney? Maybe I should.

Excellent staff who go above and beyond. Before Lonestar, we used a different home health company…read morethat was assigned by the hospital, after my dad had a stroke. That company's aids were nearly useless and caused my mom (my dad's primary caretaker) more stress than not having any aid at all. The second time my dad was hospitalized, I researched and called around and decided to try Lonestar. I encouraged my mom to give it another try. Lonestar's aid (Marci) and nurse (Dorothy) are exceptional. I would give them more stars if I could. They do an amazing job caring for my dad and have reduced my mom's stress enormously. They are incredibly helpful, caring and hard working which is not easy to find.

From the owner: Nationally ranked TOP 500 home health agency that is committed to the delivery of high quality,…read morecompassionate home medical care by nurses and therapists, designed to fit your individual needs.

They told me so many lies and then they told me they would call my doctor who admitted me to home…read morehealth and my primary care and instead they just dropped me as a patient. In the end, I found another home health that has great for me.

I had a bad experience with a nurse on 4/17/2024. I am receiving wound care treatment for an ulcer…read moreon my stump (amputated leg) and my good leg. I was in my wheelchair and rolled to the door to greet the nurse when she arrived. Then, I wheeled to the back of the house where my treatment occurs. This effort raises my blood pressure. I have been advised by my doctors to have everyone wait 5 minutes before measuring my BP to get a good measurement. The nurse tried to measure my BP immediately after I stopped wheeling, so I asked her to wait. She refused and insisted on measuring my BP immediately, so I asked again for her to wait and she said that she didn't want to argue with me. I calmly stated that I am paying for this service and she should leave if she would not respect my request. She then left. Her aggressive tone and inappropriate behavior was unprofessional and unacceptable. On 4/19/2024 I have been informed that I have been discharged. To avoid liability for patient abandonment, Advanced Home Health Services is slandering my reputation saying that I (one legged senior citizen in a wheelchair) made them feel unsafe. My wife is always there for my visits and did not see my request to wait as inappropriate. I felt unsafe having someone trying to force their will on me. A nurse with Advanced said that my request was reasonable and should not have caused this situation. Now Advanced is trying to find an alternative health care provider to avoid the charge of patient abandonment. I have filed a complaint with the state attorney general.

Kingly helped so very much during my Liver Disease. I cant think them enough for all they did and…read morestill do now. I was barely able to walk even with a walker to now after transplant can do a slow short jog, Because of the Physical Therapy I received... Thank you kingly for helping through this difficult time! Mark Ross