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    Stoneleigh Medical Group

    2.3 (3 reviews)
    Closed 8:00 am - 5:00 pm

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    3 years ago

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    Horizon Family Medical Group - endoscopy colonoscopy suite

    Horizon Family Medical Group

    3.6(8 reviews)
    19.7 mi

    It's sad. I've use this office in the past and always had great customer service. Unfortunately one…read moredoctor is retiring and the customer service has gone to nothing. I just spent three days in the hospital because the nurse practitioner there did not diagnose me correctly. So I called today to try to have a follow up appointment like I was told to and the secretary that answered the phone told me that even though the hospital tells me to follow up in two weeks it doesn't really matter that my doctor did not have an appointment till July. I tried to explain to her that I was told that I had to have a procedure done before that and she literally did not care. This is the problem with these corporations now they have young girls answering the phone with absolutely no medical training whatsoever and they really do not care about you. You're just a number calling the phone. Do not use them. I'm trying to find somebody else. Worst customer service ever had and I never ever ever have to go to the doctor. I'm very healthy. But this goes to show that they do not care about you and I have two insurances that pay in full and they do not care. She was totally happy when I said I will go somewhere else and literally hung up the phone on me. We are in the process of calling the patient care advocate now with the exact time and date of the phone call.

    You want doctors that care for you? Look no further than here. The doctor here takes his time…read moreaddressing any issues that are affecting you and works on ways to combat them and make sure that the care you are given isn't a long term solution for your betterment in the long run. Staff here is also wonderful. Very kind, very attentive. Come here long enough and it'll begin to feel like a family unit on first name basis. Highly recommended.

    WCMG Gastroenterology, Danbury

    WCMG Gastroenterology, Danbury

    1.0(3 reviews)
    11.6 mi

    (I wish i can share this anonymously, not sure why i have to state my full name here)…read more This place is hell. I've been trying to make an appointment and the people on the phones are having mental breakdowns. Lady says all condescendingly "oopsie Lou! No doc for you! He doesn't have openings until just fall!" And she sounded frantic, asking me absolute random questions non rated to medicine. Such as what bars i frequent. I spoke with a different person after who said "yeah sorry, we can get you in next week" and I proceeded to hear screaming in the back ground, and the other lady came on the phone again saying "sorry, go to another doctors office. We don't want to get covid from you" Like.... are you serious. Also the doctors I've seen here are near criminal. My primary doc and i (at a different office) caught a gastro doc from this office, forge a medical test, faking results. Another gastro did one blood test, told me I'm lying about my symptoms, screaming at me thay I should be in a ward, and "I think I know what's wrong with you bud, it's goin on up stairs in your head" saying as he's shaking his head at me. STAY AWAY FROM HERE unless you enjoy medical malpractice and can afford a lawyer. This place needs to be investigated and shut down, and there needs to be arrests. I am currently building my case and taking these doctors to court. I'm sick and tired of this, I fricken went from 138lbs down to 90lbs in 2 weeks, and they say I'm lying, telling me I was always 90lbs. I'm basically withering away and these morons want to stick to their ego games.

    I had an appointment as a routine follow up with a PA for May 2nd. I received a letter in the mail…read moreasking me to call because they had to cancel that appointment due to a scheduling issue. I called on May 1st and was told that the earliest available (with ANYONE) would be October 24th. THAT is CRAZY! I really like Dr Adam Gorelick but to be honest, this is completely absurd. Good luck trying to get an appointment. This is not what I would call patient satisfaction.

    Stoneleigh Medical Group - gastroenterologist - Updated June 2026

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