If you have to have a colonoscopy (and you should every 5-7 years) she will make this unpleasant…read moretest manageable. Dr. Torman is one of those rare doctors with an exceptional bedside manner.

Phelps Northwell Croton I don't know why I call my physician…read moreat this office, my Primary Care Physician. My spouse is having a hip replaced in two days. I get a tic bite; I can't afford to get sick because I will be the only caregiver for recovery at home. I decide it prudent to follow the CDC recommended prophylactic treatment - one dose of an antibiotic, for high incident areas (New York State is one), within 72 hours. We both have a Primary Care physician at Phelps Croton, or so we have said. It's a simple request - there is a bite but no symptoms yet - you explain the situation to the intake office staff. The message back from a physician is to come back if and when I have symptoms; there is nothing else they can do. You ask for the practice manager who follows your logic, or so it seems, but repeats the message: Make an appointment when you have symptoms, otherwise go to an urgent care facility. Waiting for symptoms will be too late; I need this one dose asap, you explain - you are my primary care, or so I thought. Around it goes: again I explain - the antibiotic is to prevent a symptomatic disease, necessary within 72 hours of a bite, necessary to assure I can help my returning post-surgery spouse. Sorry, the manager says, but there is nothing I can do.

If you are considering this practice, reconsider. Very poor recent service regarding office visit…read moreavailability for sick visit not being able to fit me in and less than stellar sick visit with doctor prior. Seems to be lot of turnover with staff. Did not care about complaint resolution when no one bothered to call me back.

Very friendly and compassionate doctor.His staff also is friendly and relaxed. My Systolic BP…read morereadings are 5-10 points lower than at my cardiologist's office.

CARE: second to none. This is one of the finest, most compassionate physicians in the state if not…read morethe continent. Dr Pasquale has been my trusted primary care physician for over thirty years. In all that time, his passion for his work and his patients has only increased. He surrounds himself with exceptional nurses and phlebotomists, not to forge Michelle who's sense of humor is outweighed only by her compassion. The Optum system needs help - the phone system and hierarchy is definitely broken but that is no reflection on the care that you will get from Dr. PASQUALE. he is a man on a medical mission.

Dr. C is an excellent doctor, very thorough, asks lots of questions, explores alternative options,…read morehe does not push you to traditional methods, he acccepts alternative medicine and methods. He's open minded. I've been with him 10 years. His staff has a very high turnover and needs training. Staff makes mistakes with appointments and they randomly close the phone lines when they take breaks. Hours are unpredictable - cant be reached when not in unless emergency pager. However, when doctor is in, you can always speak to doc personally even when they are with patients. As a patient, you often have LONG waiting times to be seen by the doctor, they are way behind on timing of appopintments.

I've been treated by Dr. Zerlengo many times over the last 15 years. In my opinion he is smart,…read moreeasy to deal with: a very good internist. He is also certified in nephrology. He's quick though. Don't expect a long, leisurely conversation. His office is more like a home. Well run. friendly atmosphere.

I had seen Dr. Hajat Avdovic for the first time last December for a physical. Very nice doctor,…read morevery professional. This year I went in on Monday June 22 to request a post op appointment. I was told the doctor would be back that Friday the 26. They would get back to me for an appointment. A few days later Carlos calls to tell me they could not assist me or fit me in. He then proceeds to tell me to call other doctors office to make an appointment. I then asked him if he could call the doctors office and ask them if they can give me an appointment, instead of me calling them and have to explain everything all over again. I have 30 plus years in customer service, now no one goes that extra mile or above and beyond no longer has exists. I couldn't believe that they couldn't fit me in for such an important surgery for me. The staff needs training in managing difficult times, and how to treat patients. With my experience in working in doctor's offices, I have gone that extra mile to assist a patient. I feel he could have called them and assisted in getting me my appointment. NO ONE WANTS TO DO THERE JOB ANYMORE, THEY PASS IT ON TO THE PATIENTS. ITS THERE JOB TO ASSIST YOU!!

While I am happy with the doctors at this practice, I will review based on our overall experience…read more First and foremost I docked stars because we always are rushed by the nurse staff from the time they call us to the time we leave. My child does not do well with doctor visits and she needs and deserves the time and patience in getting exams done. Nurses have not shown respect or understanding as I work with and communicate with my child. The exam rooms are garish, each assigned a color and decked out top to bottom in the bold hue. Not at all a relaxing atmosphere. We saw Dr Baskind initially and he was thorough, personable, and a fun person to sit with for your visit; we saw Nurse Mary Ellen who was informative and got me on the right track with breastfeeding, I'd go so far as to say guaranteeing our success; we saw Dr Ellen Sandoval who was gentle and kind, a real gem at this practice... They have all been great and I hate to part with them but I simply will not take my child here any longer. We will be going somewhere that meets the patient with patience.

Dr. Baskind and his staff are the best pediatric team around westchester. They move mountains for…read moretheir patients. Highly recommend!!