We are so grateful that Céline and Rick gave us a tow this morning to Sidney. Our boat kept…read morestalling and alarms were ringing and we needed to get to a boatyard. They responded to an early morning call and transported us safely and without a fuss. Much appreciated!

Always service with a smile. Done right first time on time!! Alignment so good I smile driving down…read morethe road while thinking of Van Isle Truck Tech staff. Thank you for making our trip feeling safe!

These guys do the right thing, and the invoice is reasonable. I have had two different jobs done…read moreon my Ford E350, both excellent solutions to odd problems.

The gang here are super helpful and knowledgeable. You're always greeted by at least one staff…read moremember and they totally don't mind if your just there to look at the motorcycles. I've been taking my bikes here for years now as well as buying aftermarket accessories and gear. Never have I been disappointed. Even if you're not a Honda rider they'll help you out.

AVOID AT ALL COSTS!…read more While I cannot speak for the sales staff, I would avoid the service department at all costs. In April 2026 I took my 2023 KTM Adventure for regular service. During servicing significant issues where discovered where coolant hoses and the thermostat were leaking fluid; a common issue in these motorcycles. Unfortunately, OEM parts were on backorder for months, and instead of advising me of available aftermarket options, the service manager told me the only parts available were cheap kits from Temu, which was factually untrue. This resulted in my bike sitting for a total of 58 days, instead of resolving this in a couple of weeks. In reality, they simply did not have a supplier for these parts but if I had ordered them myself they would have been able to fit them. Unfortunately I was given incorrect information which extended the service time. After releasing the bike to me I started to experience clutch issues. This is a known problem in these bikes when coolant leaks and enters the engine oil. Because the clutch assembly shares the oil with the engine, coolant can get into the clutch assembly and cause chemical degradation of the friction pads. After reporting these clutch issues and reporting the clutch slipping, VI Powersports released the bike back to me, charging me $100 without inspecting the clutch or addressing the issue at all. To date it has been over 90 days of dealing with the same, continuous issues. VI Powersports has made zero effort to work with me by not proactively communicating with me, and adding to the delays by not ordering parts right away, not properly diagnosing issues after well known and documented problems with this make and model, and not suggesting alternative solutions when the OEM parts were not available. I would not recommend VI Powersports to anybody, as dealing with their Service Department has been the worst customer service I have ever dealt with. STAY AS FAR AWAY AS POSSIBLE! If I could give zero stars I would.

Great experience, dealt with both Paul and Adam and they went above and beyond IMO. He has…read morecustomers that have bought many cars from them, had a car I bought fully detailed before pickup and even picked me up at the ferry. 5* service.

Worst experience ever .warning do not buy here . Sold us a car with that had major engine issues…read morethat werent disclosed on purchase and they wouldnt fix it for us . We had warranty. Once we took it to our own mechanic and found out the motor needed complete replacement they would not help us or communicate with us at all and blocked us on social media. Typical sleazy used car lot.

I needed what I hoped would be a battery boost only - otherwise I was looking at a tow to the…read moredealership plus any repairs. Mid-Island was at the parking lot within half an hour, boost in a minute, car running. The driver was friendly, professional, and recommended I drive around for half an hour to get everything moving and fully charged again. Saved me money. One never knows with towing companies, and sometimes it seems service is like night and day. They are my go-to in case I ever have an emergency again.

left me waiting in qualicum beach for 5 hours when he finally showed up he was unprepared and took…read more45 minutes to hook up my vehicle. His name was Owen peters. Also couldn't ride with him in the tow truck because he had a female passenger...

I've had nothing but fantastic transactions from the people who own, and operate this yard. Always…read moreenthusiastic, and full of knowledge. Every time I need something, they will prepare parts for me and they are always in great usable shape. I visited this yard one day after not returning for 6 months and the owner seen me and immediately told me he had been saving tools for me all this time that I'd forgotten! How amazing is that?!

Got the rear windows tinted my car today. I believe it was nearly two months ago that I booked the…read moreinstall. There was great communication between Cameron and I before booking. The install looks top notch and was completed earlier than advised. I had window tint on most of my vehicles and it is good to have the tint on as the heat starts to ramp up. If anyone is looking to get tint on their ride, I suggest contacting Vi Vinyls.