I had an absolutely amazing experience here! They made it so easy to buy a car. I couldn't…read morerecommend this place enough! Ryan Kowal (Sales Consultant/Car Sales Division) was so great! I appreciate his genuine dedication to help me find the perfect vehicle. Also Dave Hammond (Customer Experience Manager)! I couldn't be more happier!

I rented from the enterprise on fairmount ave in Jamestown ny they quoted me a price of $1600 for a…read moremonth rental fro a outback intermediate suv they charged me $1986 and claimed that the taxes for the Month were almost $400 even tho online the taxes per week are $66 making there math off by $136 and never returned my $200 security deposit so they took me for about $350 this is after renting from them for the past 6months a month at a time Adam the manager is a complete fraud and will lie and make up bogus charges to fit a botched contract rent from someone else if at all possible

I ordered a cadillac converter for my 19 dodge charger. Then I asked them to return it. because I…read moreneeded 02 sensors only and I was told I can't return it n was told they told me over the phone when I ordered it.. I record all my phone calls n not once was I told I couldn't return it so now im out 700 dollars unless I seek legal action

I had an accident in the middle of a blizzard on the thruway while driving from Fredonia to…read moreConnecticut. I drive a Jeep, so I pulled over managed to find Castilone's service department online. They were so nice. I limped over to their shop and had two blown tie rods. They took me immediately, diagnosed the problem, and had me out the door in two hours flat, including diagnosis and getting parts delivered. They saved my life big time!! Many thanks to them for understanding my problem and for prioritizing my situation as someone far from home.

Came in to get my interior deep cleaned as it was in desperate need and could not wait a moment…read morelonger. They were able to take me immediately as a walk-in. Jay and another staff member assisted me in deciding what to get as I had some gift cards for a certain package, but it didn't include the level of deep cleaning I desired (I had to add some things on). They didn't pressure me at all or make anything confusing. They told me it would take about an hour and that was exactly how long it took. I waited inside and they come in and call you by your vehicle model when it's done. I was extremely happy with the work done. It felt like I just bought my car new again. Side note: plenty of seating inside with ample food and drink options, including hot food.

Although I prefer the Delta in Niagara Falls, this location is okay. How their lanes split before…read morepre wash is stupid. Don't get stuck in the middle lane.. or you're stuck in the middle lane

Was visiting from out of town and stopped at this car wash bc DS down the street had an…read moreexceptionally long line all the way out on Transit Rd. Bubbly Boy also had a line but the 10 cars in front of us seemed to be moving OK. To speed things up an attendant walked up to the cars in line and took orders and then came back with receipts. The car wash itself was very good, the water seemed clear & clean and the suds were plentiful. The best part of this car wash was the crew of towel attendants at the end, they hand dried each car in a thorough and complete manner. That included hand drying each wheel and all the spokes. Going forward I would choose this car wash over any others as it seems to be the new #1 in the area.

Wonderful attention to detail & very friendly customer service. Car is thoroughly cleaned & there…read moreis such a professional treatment from everyone who works there!

Honest people and fair prices - would highly recommend them for your car service/repair needsread more

If you want the best in repair for your car or truck, call Summit Truck & Auto. My experience is…read morethey really care enough to want to help your situation! They are totally honest & fair with pricing and great mechanical knowledge to fix the problem. I have some health issues and they always cut my waiting time, without sacrificing quality of the work done! .........Rich Rambach

We just brought home our new CRV. It's beautiful! The entire experience was wonderful! Our sales…read moreperson was Robert. Down to earth, kind and friendly. We were comparing a different car elsewhere, but Robert turned the tables with his knowlege about different cars. The CRV was easy to operate and had a smooth quiet ride. My husband and I feel the cost was reasonable and a good investment of our money. The finance manager really listened to what our financial situation was. Thank you Robert, finance staff, and Lia Honda! - Tracy

HORRIBLE experience with their service department. I will never be going back here…read more I called on a Friday to order snow tires (Continental VikingContact8) for my husband's Honda Pilot. I was told they could get me in as early as Monday for the installation. I scheduled the appointment for Wednesday just to be safe. Wednesday comes, I drop off the car. At this time, I asked that they please let know if the car is due for any other services (e.g. oil change) and to please be sure not to pitch the summer tires. As soon as I get home, they call me to say that the tires never came in. Unbelievable! No one bothered to check prior to my appointment? Or at the very least when I came to drop off? Instead of rescheduling, they offer to give me different, pricier tires but honor the price of the ones I had picked out. When I asked for details about the new tires I would be receiving, the sales associate just kept saying "Blizzak" over and over again. She never mentioned that they were Bridgestone tires or that the specific version I'd be receiving would be the DM-V2, despite my countless requests for more details. Regardless, I agreed to accept the last minute request to go with different tires. Hours go by... they call me again asking if they can keep the car overnight because now THESE tires still haven't come in yet. So the tires I picked out never came in and then they offered me tires that they also didn't have in?! To make up for the inconvenience, they offered me a free oil change. The sales associated asks, "Are you due for an oil change?" to which I replied "You tell me!!!" My husband had had all of his previous car maintenance done here, which is why I had already asked that they let me know if he needed an oil change, but they clearly didn't check or listen. Finally, the next day rolls around and it's noon and I still haven't heard from them. When I call, I get a voicemail, so I leave a message. They call me back a few minutes later and say "your car is ready!!" No acknowledgment that it took ME calling THEM to find out the car was done. Who knows how long I would've been left waiting if I hadn't called to check in. Finally, the nail in the coffin, was when I went to pick up the car. I paid, checked out, got in the car to leave when I noticed... the summer tires were nowhere to be found. They told me they'd bag them and throw them in the trunk, but the trunk was empty. Fifteen minutes later they found them and loaded them in, but I easily could've made it all the way home before I noticed had I not been vigilant to check their work. Also I love how, as I was waiting for them to load my tires into the car, the sales associate tried to make it better by gushing about what a great deal I got on the Blizzak tires... according to the receipt it was a total savings of $31. Not even close to compensating for my troubles. This place is chaotic and unprofessional. My advice -- take your business elsewhere.