They don't answer the phone they don't have a voicemail they don't open the store when they say…read morethey do pretty much impossible to be a customer

I met David and Gracie several years ago. I went to their store and I was just in awe of how…read morebeautiful and well made their furniture was. Like, WOW! Beautiful, contemporary designs and real wood! My first purchase was for a beautiful media console that has been admired by all my guest. Everyone is impressed by its beautiful design, but more importantly, its quality. I decided that slowly, but surely, I would replace all my "cheap, overpriced, and temporary" furniture bought in "big, franchise" furniture stores with beautiful and timeless pieces bought at Teka. Thank you David and Gracie for offering quality and beautiful furniture in Puerto Rico.

I visited this store today and to my surprise, I received the best customer service I have ever…read moreexperienced at a furniture store. Sherley, a very nice young lady, greeted me as soon as I entered the building and answered all my questions very patiently. Their manager, Sonia, was also very helpful in negotiating prices and explaining store policies. Thank you!

Compré un juego de cuarto y la cama la instalaron mal (no pusieron las patas a la costilla de la…read morecama). Al no tener esas patas la costilla se rompio pocos meses despues de que se terminara la garantia. La compañía no se hace responsable por no estar en garantia, pero pienso que la garantia esta para cubrir fallos en el buen uso del producto, esto es simplemente que lo instalaron mal. Solo pido que me den una costilla rota y yo mismo puedo instalarla, pero me quieren vender un paquete de todas las costillas con las patas (que estan como nuevas porque no se usaron).

Martes 29 de octubre de 2024 en mi agenda constante de trabajo me toco ir a este local que se…read moreespecializa en muebles y decoración que no vas encontrar en más ningún lado. Aquí el chache y el glamour de lo que vas a ver y comprar es otra cosa. Su selección es única.

Customer service is the best here. Everyone is so nice and attentive. I've never had such good…read moreservice back in the states. #amazingservice #aboveandbeyond

dont buy here !!!! i return a sofa for defective 1 year ago and have not received my money back !!!…read morehorrible customer service !!! dont buy -anything !!!!

We had a great shopping experience. Very helpful and personable staff! Delivery went well also!read more

This is where you find long live edge hardwood tables Bali beds. A unique store with furniture…read morefrom Indonesia. A lot of unique treasures and a lot of strange stuff. Worth checking out.

The Tartaks have been a part of San Juan for generations. You know Calle Tartak? Yep. Same family…read more These guys have their own shops in Indonesia and Thailand to make some great real wood furniture. They have some amazing stuff! They also make lots of money selling godawful stuff to an older Puerto Rican generation. Just avert your eyes from the floral gaudiness

We purchased a table on 9/2025, asked if they could keep it in storage for us until 12/2025. On…read more12/12 my wife called to find out when we could pick up the table, a male employee (1st) explained to her that pickups are by appointment, 2 days a week from 1 to 4pm. A 2nd employee informed my wife that the table will ready on12/18 at the Main Warehouse. We went to the MW, gave the receipt to a 3rd employee, she looked at it, went behind a counter looking in the computer, came back, gave us the receipt and told us to get online on the building side. A 4th employee looked at the receipt and asked us to get online; we waited for 35 minutes. While waiting, we noticed a sign in which Home and Patio list the things they don't do for their customers, like helping load the purchased merchandise onto their vehicles or assist tying down the purchased with your own devices; there another 7 to 10 other things on the list they won't do for customers. These rules were never explained to us prior to our visit to the MW. When there was one car in front of us, I began to wonder how much longer we would have to wait, so I got out and asked a 5th employee. He came back after we exchange words and told us that the table we bought 2.5 months ago, the one we have been waiting for 35 minutes, the one that the 2nd employee said was at the MW and the same one that employees 3 and 4 checked the receipt, was at the La Electronica building store. We went there, asked to speak with the manager who introduced himself immediately, after repeating the previous comedy of errors he said, we have the table "for you." I told him that we didn't want the table but for some reason he couldn't understand what happened or how did we feel about their customer service. At the end, he dared to ask if I have ever made any mistakes, to what I responded at my age probably more than you but as outrageous as this one. None of the individuals we interacted with, acknowledged their responsibility for the mistakes or apologize to us.

We purchased a table on Wed afternooon and tried to assemble it on Thursday evening. There was a…read moremanufacturers defect when trying to line up the holes - the base stripped the fasteners and the table collapsed. We called first thing Friday morning and they tell me that since I did not report this in 24 hours there is nothing they can do- I have a $797 table that is not usuable. The salesperson Valeria - never told us about this 24 hour rule and assured us the "reclamaciones" would be in touch this week. No phone call and no email to help us exchange the table. Very dissapointing - DO NOT RECOMMMEND.

Small not the full ikea experience ... it does say on the web it's a small version of the one in…read moreBayamón.

Martes 19 de noviembre de 2024 y mi esposa me informó vamos a IKEA. Fuimos a local de Carolina…read more Primero fui a donde pensaba que está por Escorial, pero estaba cerrado, la razón se mudaron a un local más grande, cómodo, más estacionamiento y hasta cafetería tienen apara clientes y empleados. Paseamos la tienda y pusimos la orden de la mercancía. No paramos en la cafetería por que ya habíamos almorzado pero todo se veía muy bien y todo limpio y ordenado.

It's a really small store on the second floor just outside Macy's and the movie theater. Basically…read moreit has a few household items and some accessories but what they do have is colorful and trendy.