The levels of incompetence are frightening!…read more Aside from having terrible customer service and not refilling medications when they say they will, the more serious issue is mislabeling medication. The picture is of a medication bottle given to us; we noticed an error when we got home and opened the packaging. The medication inside the bottle is 600mg Gabapentin. The label is for another person and a different medication (name and address redacted). I don't need to tell you how dangerous this is!

My best friend and I went here to print pictures and the sweetest, red haired, lady helped us out…read moreand wrote this cute message on my best friends photos!! We didn't get her name but she's amazing

my family has been using lynch's drug store for over 60 years .they advised me to take all my…read more medication recently for pneumonia because they didn't want a repeat of 50 years ago when i had strep and i stopped taking the medication as i didn't understand the importance of a full dose. thank ypu for everything you have done for the kubik family of hill street,newburyport. bruce kubik

I was appalled at how rude the pharmacist was when I called to see if he would fill a doctor's…read moreprescription for a family member visiting from NY who forgot his meds. Not only was he rude and condescending, he spoke to me as though I was trying to do something illegal. When the NY doctor called to request the prescription, he was equally nasty to him., stating he would not accept a NY MD's prescription. While trying to support local business, we ended up going to CVS. Both CVS stores in town and the Walgreens were more than happy to fill it. We chose CVS as they had it in stock. I do NOT recommend Lynch pharmacy. Note: the woman who answered the phone was lovely. That was the one saving grace. I hope he is kinder to her than he was to our doctor and me.

i walked into connollys a few days ago , i needed help with filling a precriptoin ,as we all know…read morethere seems to be a shortage of just about everthing i thought i was brought back in time,i never used this pharmacy yet i felt like i was there many times, the young man at the pharmacie counter was kind respectfull, the pharmaciest came out to talk to me, he really tried to help me and i was greatfull for that, the beautiful women that was at the counter was very sweet we had a laugh over chuckles candy that i haven,t had in a long time. i guess what i wanted to get across is there is still some great people in this world, and i was luckey to have walk into this place. pat t

This is the best pharmacy I have ever been to. Going here your not "just a #" like some of the…read morebigger chain stores, but they know who you are and what is going on in your life Chris, the head pharmacist is the greatest, most helpful guy. He will literally go on and help with any questions or concerns you might have, about your prescriptions, along with the items in the store. All the pharmacists and people who work there are great! The only thing that I wish was different was that that they would be open even for a couple hours on Sundays (esp. since lately that happens to be the day when mu prescriptions can be filled). Anywhere that is willing to call and deal with the insurance company for you get an "A+" from me! :)

I have been going to this pharmacy for around 3 years now and I can tell you they're the best out…read morethere. I usually don't have a long wait line and when I do I can just do a little shopping come back but what I wanted to say about yesterday was they texted me that my prescription was ready so I went down to get my prescription and while I was there the lady behind the register at the pharmacy told me the pharmacist wanted to talk to me. I'm an older lady and I have COPD so I was picking up prescription for trilogy so when I went over to get my prescription and go to talk to the pharmacist he told me that there is a new pneumonia shot out that he suggested and recommended that I have I have had all my shots there so they have my records and they know me there but this pharmacist was kind of new and he told me he had no appointments right now and if I wanted to do it now I could. So my point is what are the pharmacy would do that I don't know of any and I've been to quite a few that were pretty awful and didn't give two craps about you... And it's not only him there all the people there are very nice and they treat you well and I will continue to go to this pharmacist as long as I able to. So I highly recommend this pharmacist and pharmacy and Walmart I've never had an issue there. I know this is a long review but they deserve it they work hard there and they're very friendly and professional. Linda Avola

WOW I wanted to return one thing and the laziness of the employees including the manager was an…read moreabsolute joke. Absolutely AVOID this store and probably all of them. Not helpful whatsoever!!!!!!!

What makes this a great store is that they're open 24/7. They aren't a huge store but they do offer…read moremore than most stores with a selection of shelf stable food items and a wall of refrigerated food items, including a cooler or two of ice cream etc. You can get milk, cheese, frozen dinners and ice cream. They carry the standard stuff for a CVS. I find it harder to locate things in this store despite the aisle signs. So melatonin is semi-hidden and not anywhere near the vitamins or supplements. They seem to have a larger supply of cosmetics than other locations I've been in. The pharmacy hours are very reasonable. They don't have a drive thru which would be nice. My interaction with pharmacy staff so far has been pretty basic -- not particularly helpful but they weren't outright rude either (which is becoming more common w pharmacy staff as work conditions are deteriorating). They had no cashier at any of the registers at 6pm on a busy Saturday night. They have 3-4 self checkouts that were open and needed to be used. There was a line to checkout. I gave up trying to use a coupon on an item because I needed to leave and couldn't wait for help to magically appear. The checkout I was at didn't allow for cash back when using a debit card. That was unusual and disappointing. Maybe one of the other registers does have that feature but you'd have to study the signage around the checkout area (which is very cramped and has a lot of information posted all around it). If you have the CVS app, you can order items online and then just go in to pick them up. If you're not getting a prescription, that'd be my suggestion. The parking lot is free and is a busy area. At night it is lit but it would be better if it was brighter. Because it is close to downtown Nbpt there are certainly folks on foot and bikes so be careful. This is one of the only CVS' that I will actually go into. For some reason, the customers at many of them are just not pleasant people. Why they attract stressed out, rude, and/or annoyed customers I don't know but that's been my CVS experience and part of the reason I took my prescriptions and business elsewhere. Life is hard enough without having a stressful experience for simple pharmacy/convenience store shopping. You shouldn't need to do breathing exercises in your car because you have to grab a bottle of Tylenol!! lol

Every time I go to this particular CVS (Pond Street), I find the cashiers very rude. Today was no…read moreexception - forgive me for bothering you, it's not like you're that busy! Storey Ave. is a much busier CVS, yet the staff is so much nicer.

I am grateful that I get to use CVS with my insurance coverage. The team here is always positive,…read moresupportive, and makes every effort to work through any communication challenges that come up with the doctor's office. None of us wants to be dealing with medicines but when you have to, it is a comfort to know there are people that care and work hard to support you.

I haven't been in this branch that many times, but I will say that it is always SUPER busy in the…read morepharmacy. That said, they seem to have good attitudes and take the time to help. I'd give it more stars, but I got a vaccine the other day, on a Thursday, and my arm was sore until Tuesday the following week. The vaccine giver just jammed it into the front of my shoulder. May be it's time to review vaccine delivery protocols with the staff. The store is a newer, larger CVS so it seems to have a good selection of product and it's near a lot of other stores.

We have been happy customers of Letourneau's for years, and have purchased several handicap support…read moredevices (electric wheelchairs and lift, etc) from them. While such equipment can be a boon to the handicapped, a dependence on them makes their routine failure a real emergency. Thats when the real value of a committed, top-notch local vendor like Letourneau's becomes clear. One such incident (not the first) happened this morning, motivating this review: an electric lift failed on Saturday morning of a stormy weekend, and we sent a panicy email to Letourneau's. One of their heros (Luis) responded immediatly with a quick house call, and the device was back in service bybmid morning. Its hard to put a value on this level of support, but worth thinking about when you're choosing a vendor for something you'll depend on.

The owner of the pharmacy does not live up to the values he claims his business has. There's a…read moreloss of compassion and respect for understanding the health problems of others, especially the elderly. He speaks in a condescending manner when he explains how right he is and how wrong you are to believe otherwise.

Full synthetic oil change Battery replacement…read moreYou need to make an appointment online, but they will do it for you if you walk in however it is appt only so I dropped it off and picked it up later. They had me pre pay for the battery up front and then also added the battery after so they needed to re fund one battery- Make sure you check your slip! No big deal, good service fair price.

Currently a mess due to renovations. I was in the toy section looking for an employee to ask a…read morequestion. Found an employee whom said they don't work in that department so can't help me. Then walked away. And her name tag said she was a Team Lead. Terrible customer service. Then today was there again and an employee was walking towards another employee and she said, I am going to quit I hate this place.