The manager Kim is awesome! Very clean and secure facility! Varying sizes of climate-controlled…read morestorage units.

From the owner: The mill was built in 1846 by George Milton Morse, the Mill was first used as a cotton textile mill…read moreand later as a cold storage facility for the area's apple farmers. Except for a short period, the Mill has been in continuous use since 1846. In 1998 the Mill was restored and refurbished, storage as well as commercial spots were added and once again the mill continues to play an important role in the commerce of Putnam and the surrounding area.

In mid-April 2025, I rented a climate-controlled small unit as I was beginning the process of…read moreselling my home. Between late April and the end of June, my family helped me store items in the unit. These were not material possessions--they were deeply sentimental. My daughter was born with health issues, and the items included her medical gifts from CT Children's, her baby clothes, and a few miscellaneous furniture pieces. As my home was in the process of selling between late June and July, I hadn't returned to the unit until Friday, July 25th. When I entered the "climate-controlled" building, I immediately noticed the hallways were very cold. But when I opened my unit, I was hit with a gust of warm, humid air. At first, I was slightly annoyed, thinking my family hadn't stored many items in this unit--especially since my other climate-controlled unit in Thompson, CT, was getting full. As my mother and I began moving things around, I quickly realized something was wrong. All the boxes were damp, and the plastic totes had a sticky, wet feeling. Then I saw it--mold. Mold was everywhere, covering all of my belongings. Let me be clear: these items were not stored in a basement. They came directly from my home, which had just passed inspection with no signs of mold. These were everyday items from a clean, safe environment. I took photos and videos. The unit had no ventilation--none. The longer I stood inside, the hotter and more lightheaded I felt. The walls were brick, and there was insulation at the top, but no airflow whatsoever. I immediately called the front office and left a message, as it was after 5 PM. The next day, the manager--who was very kind--called me back. After I explained the situation, he told me that mold wasn't covered. I explained again that the mold could not have come from my belongings. These were my daughter's irreplaceable items. He said he would speak with the owners. In the end, they refunded me two months' rent and offered me a free unit. But I would never accept that offer--I have zero trust in this facility now. I trusted them to protect items that meant the world to me, and I was left feeling dismissed and heartbroken. I rarely leave negative reviews, but I feel compelled to warn others. If you want your belongings kept safe, look elsewhere. The owners clearly do not care about their customers. Even when presented with clear evidence that their "climate-controlled" unit had no ventilation, they did nothing meaningful to make it right.

Great experience! They were super thorough in the weeks leading up to the move, making sure to call…read moreme and ask detailed questions about the furniture I needed moved and triple confirming the date and time with me. Kyle is an absolute gem of a human, works super hard, and can teach you to hold open a door with a nickel my service even ended up costing less than the quote!

Professional, Courteous, Efficient, Patient! I recommend A To Z Moving for all moving services…read more They sent a team of young men. They did not smell like marijuana. They did not smell like smoke. They were a strong coordinated effort. Hiram, Daniel, Jay and I can't think of the other young man, made the brand! Thank you all!!!!

I had the worst moving experience with this company. I had a few large pieces of antique furniture…read moremoved from RI to MA. They sped through packing up everything in RI and I was surprised when I heard from my friend that they were already en route to my home in MA. When I returned home that evening (my husband was home during the move), the first thing I saw were 3 large pieces of an armoire placed on top of my trash barrels outside with part of the facade laid on top. The remaining parts of the armoire were broken in multiple pieces. One shelf was missing. A painted bureau that had been in perfect condition prior was found to have a broken base that later completely collapsed. Three of the legs were split with missing shards. Another bureau had black streaks on the front. Finally, they were also unable to move an armoire out of a room, a piece was successfully moved into that same room years ago and that I was to deliver to a friend. This was absolutely the worst job I have ever seen. They do not even deserve one star. I provided detailed photo's of the broken parts to the company, but they made up their own version of the events and did not agree to a complete refund ($1280 with tip). They offered us $100 initially and then $300 when we protested. I now have to pay for the repairs and am not sure I will see any of the money. To add insult to injury I am missing a pair of gold earings that had been left in my room and suspect they may have taken them. My parent's independent living facility required that I select a mover on their "trusted" list. My brother had used Lawton movers the week prior based on the price they offered him and their seeming nice to deal with on the phone. Had they been careful and gone more slowly, they certainly would have made more money. In the end it would have paid off for me.

I used these guys three times. The first time was an awesome experience. The second time was pretty…read moregood. The third time was not great. This particular moving crew was pretty slow. But the worst part was when they were wrapping up. I had to run out to the store so my girlfriend was there to square everything away with them. Having used them twice before, I had a vague idea of what it was going to cost since we were moving the same items pretty much the same distance. Although this time, due to water damage and mold, I was only moving about half the items and furniture. She called me while I was waiting in line at the store, and the cost they gave her was absolutely astronomical. They were saying it was an eight hour minimum. This was not told to me the few times I spoke with them prior to the job. This also was not the case the two previous times I used them. If I had known that was the case, I never would've hired them because I knew it would only be about a four hour job (including travel time) tops. Knowing this, why would I agree to an eight hour minimum, doubling my cost? When I called them, the gentleman I spoke with was extremely aggressive and rude. He basically said there was no way this was not communicated to me, and I was lying. Since I was standing in line at the store, this was especially stressful and aggravating having to play he said/she said and argue in circles. I was shocked. Long story short, it was the end of the day, and this was a stressful move. He would not budge at all, and only agreed to charge for seven hours begrudgingly. This was basically extortion. We have 3 large men at your home with your girlfriend, and they are not going to leave unless you pay us double. I felt helpless. He was extremely rude, unprofessional, and argumentative the entire time. I would not recommend this company to anyone and certainly will not use them for yet another upcoming move. I thought I finally found a great moving company. Very disappointed.