Second time we have rented a log spitter from here. The equipment is always clean and in great…read moreworking order. Returning is a breeze. This time we filled our gas grill propane tank. They are super cheap at $14. We rented the splitter originally for 1 day, but ended up keeping it longer then our agreed upon time. The weather this weekend was rainy. I was expecting to be charged for 2 days but was pleasantly surprised when I got my email statement charging me for only 1 day due to rain. Great customer service.

From the owner: Drive Up Access Storage Units, Climate Controlled, Interior…read moreAccess Storage Units, Access 7 Days a Week, 24 Hour Security Cameras, Affordable, Month to Month Rentals, Moving Boxes & Packing Supplies, Propane Filling Station, 24 Hour Security Cameras, Gated Entry, On-Site Management, Online Storage Rentals & Account Management, Carts & Dollies

Green Valley Storage is awesome...the owners are so nice...quick to answer questions and very…read moreaccommodating around my schedule. The climate control is what immediately drew me in, and when I went to see the units, they were spotless ....immediately signed up. The location is very convenient with easy in and out..I highly recommend Green Valley storage!

We needed storage for my elderly mother, who moved out of Creamery Brook Assisted Living. Green…read moreValley Storage is right down the driveway. We contacted the owners, and they met us there in 10 minutes. They showed us the available storage units, and we rented two units right then and there. The Storage is brand new, climate-controlled, and as clean as a whistle. When it came time for the move, they gave us use of their moving trailer. They met us at 8 am at Creamery Brook. We loaded it up in two hours, and then they drove it down to the storage facility. All at no additional charge. These are fantastic people and provide wonderful storage units. We can not recommend them highly enough. We rate them 5 Stars for good reason.

Deb helped us with selecting the right size until. The units we looked at we're all clean and it…read morewas conveniently off the highway easy access all around great place. Thanks Sean T

Currently storing some household items here. The manager Debbie is very pleasant and thorough. We…read morewere shown 2 different sized units to decide what we needed and given the prices. Units are just a typical cube of space, nothing special, which is fine. Some have lights but some the lightbulb has burned out and was told they won't be replaced. Have 24hr gates access, requiring a passcode. Prices are much less than renting a Pod or other storage unit that stays on your property. If the location is convenient to you, I'd recommend it.

In mid-April 2025, I rented a climate-controlled small unit as I was beginning the process of…read moreselling my home. Between late April and the end of June, my family helped me store items in the unit. These were not material possessions--they were deeply sentimental. My daughter was born with health issues, and the items included her medical gifts from CT Children's, her baby clothes, and a few miscellaneous furniture pieces. As my home was in the process of selling between late June and July, I hadn't returned to the unit until Friday, July 25th. When I entered the "climate-controlled" building, I immediately noticed the hallways were very cold. But when I opened my unit, I was hit with a gust of warm, humid air. At first, I was slightly annoyed, thinking my family hadn't stored many items in this unit--especially since my other climate-controlled unit in Thompson, CT, was getting full. As my mother and I began moving things around, I quickly realized something was wrong. All the boxes were damp, and the plastic totes had a sticky, wet feeling. Then I saw it--mold. Mold was everywhere, covering all of my belongings. Let me be clear: these items were not stored in a basement. They came directly from my home, which had just passed inspection with no signs of mold. These were everyday items from a clean, safe environment. I took photos and videos. The unit had no ventilation--none. The longer I stood inside, the hotter and more lightheaded I felt. The walls were brick, and there was insulation at the top, but no airflow whatsoever. I immediately called the front office and left a message, as it was after 5 PM. The next day, the manager--who was very kind--called me back. After I explained the situation, he told me that mold wasn't covered. I explained again that the mold could not have come from my belongings. These were my daughter's irreplaceable items. He said he would speak with the owners. In the end, they refunded me two months' rent and offered me a free unit. But I would never accept that offer--I have zero trust in this facility now. I trusted them to protect items that meant the world to me, and I was left feeling dismissed and heartbroken. I rarely leave negative reviews, but I feel compelled to warn others. If you want your belongings kept safe, look elsewhere. The owners clearly do not care about their customers. Even when presented with clear evidence that their "climate-controlled" unit had no ventilation, they did nothing meaningful to make it right.

AMS has moved me multiple times - always a pleasant crew, hard workers, and a wonderful operations…read moreteam. Helpful despite my last-minute nature! Highly recommend.

I rarely write negative reviews, but this was hands down one of the worst service experiences I…read morehave ever had. What should have been a simple one-mile move turned into a stressful, expensive, and poorly managed ordeal. The crew arrived roughly four hours late after a last-minute crew replacement, I nearly missed my flight because of the delay, my furniture was left partially assembled, my instructions were ignored, and the apartment was left in complete disarray despite paying a premium price. To start with a positive, scheduling the appointment was easy, and both the dispatcher and moving crew were polite. Unfortunately, that was where the positive experience ended. When I booked the move, I made it very clear that I needed to leave for the airport at 7:00 PM. I was assured the crew would arrive between 10:00 AM and 12:00 PM and that the move would take no more than three hours. I had already moved approximately 50% of the apartment myself, leaving only the larger items that required professional movers. Throughout the day, I repeatedly called dispatch because I needed to reserve the loading bay and elevator in my building to make the move as efficient as possible. During one of those calls, I learned that the original crew assigned to my move was not going to make it. Dispatch switched crews and sent a replacement team, but they did not arrive until around 4:00 PM. To make the move easier and faster, I had already disassembled one of my beds. When I mentioned this beforehand, I was told that everything was fine and that it would help speed up the move. At no point was I informed that they would refuse to reassemble furniture disassembled by the customer. Because of the delay, I had to leave for the airport to avoid missing my flight. I arranged for a building guard to stay behind, supervise the move, and assist with any issues. I also clearly instructed the crew where furniture and boxes should be placed and told them to call or text if they needed clarification. Instead, I returned to find the apartment left in complete disarray. One bed was assembled, but the other was left disassembled. Only afterward was I told over the phone that they would not reassemble it because they had not been the ones to take it apart. Had this policy been communicated beforehand, I could have planned accordingly. The crew also left dressers, storage cubes, and other furniture scattered throughout the living room rather than placing them where requested. I specifically instructed them that if certain boxes could not fit in their intended locations, they could leave them in the kitchen. Instead, everything was simply unloaded into the living room with little effort made to organize or place items as directed. I have attached photos showing the condition in which the apartment was left. To make matters worse, the final price was significantly higher than expected, especially considering the delays, incomplete work, and lack of communication. Between the missed arrival window, last-minute crew replacement, poor communication, failure to follow instructions, incomplete assembly work, and excessive cost, this was easily the worst moving experience and one of the worst service experiences I have ever had. I cannot recommend this company based on my experience. Edit: Calling the number provided in the business review is not helpful as I was in a 25 minute queue with no answer. On top of that they do not want to respond to the email I sent them in hopes of resolving the issue.

Poor business practices and uses young and untrained labor to handle your valuables. Workers are…read moreexploited and expected to work what should be an illegal number of hours in a day. On my son's 2nd day of work, during his "training/orientation", he packed and loaded a house from 7a - 4:30p and then drove 2 hours to a house in NY to unload it! At 10 pm, they told him if he didn't help unpack then they wouldn't give a ride home AND that he couldn't leave because he needed an escort off the "base". He panicked and called us and we ended up getting the West Point police to escort him to the school exit. At 11:30p he got an Uber to Fishkill, NY where his dad picked him up and they got back to West Hartford at 2:00a. It was a horrible experience for him and makes me really question how they run their business. Also, they weren't even going to pay him for the 29 hours he worked over those 2 days! We finally badgered them enough that they paid him for 16 hours...so add what I have to think is wage theft to the list of questionable tactics. I would never recommend anyone work there or hire them to move ANYTHING!

These people are crooks. Use someone else. Bad packing that took too long. mislabeled boxes. Total…read moremess.

I contacted Barbara and other Conlon/United representatives for weeks via phone and email about…read morethis issue. They've denied our many requests, and said they didn't promise an enclosed vehicle , which is an outright lie, because they are swindlers. Mike came to our home and we discussed and confirmed that our car would come enclosed and that the associated fee would be an additional $1000. I will have to contact the better business bureau if a refund is not issued.

I have worked with Conlon numerous times in the past 10 years and would highly recommend them to…read moreanyone. They have provided excellent communication and customer service which is hard to find nowadays.