Dalton at Stor-it Storage was absolutely wonderful to work with. Since we're coordinating…read moreeverything from out of state for our daughter's summer storage, we really appreciated how seamless he made the process. He helped us secure the perfect 5x7 unit and was incredibly responsive every step of the way. His follow-up was prompt, thorough, and reassuring, which made a potentially stressful situation feel easy and well-managed. Dalton's professionalism and genuine willingness to help truly stood out. We're very grateful for his excellent customer service and would highly recommend working with him!

I have rented an embarrassing number of storage units here for the past few years…read more Dalton and his staff are always helpful finding the correct size units for me. It's easy to get in and out of the facility and my units are easy to access.

HORRIBLE! If you value your stuff, don't store it here. Unloading things from my unit and there was…read morerat poop everywhere- in boxes, on the floor, on top of my things. The outside doors that lead into the storage units don't seem to lock at all, not even at night and the doors themselves are very flimsy and thin. Wouldn't be hard for someone to break it down. Some of my things had been chewed on by what I'm assuming are rats (see attached photos) and there was so much poop in my boxes as well as dead spiders. The real kicker was a dead snake stuck to some duct tape on one of my boxes. You read that right. A DEAD SNAKE! I'll say it again, if you value your stuff DO NOT STORE IT HERE!!!!!

When you get here these people are completely in prepared. A lot of I haul locations are usually…read moreclean and up to speed with the computer system offered by these two are lost. The yard for the equipment is dirt and rock with little maintenance, don't come if it's rainy. The guy will let you know he can't help you because he died not to long ago and is living again, really makes you uncomfortable, so we dug the trailer out for them all the while the man is saying it's perfectly fine the yard has no nails. I won't reach back out to these two chuckle heads again.

I was purchasing a trailer there with a lady while sitting inside while my husband and her son went…read moreto get parts. our hitch stolen as well as the weight distribution hitch. WE WERE INSIDE TRAILER WITH CAR IN FRONT !!!!! my husband had to go up 15 minutes later to desk to see if someone turned it in. Where they said what brand oh someone did just turned something in. But my other hitch was gone. They didn't seem to concerned about theft while you are there and said oh were not responsible. DO NOT BRING ANYTHING OF VALUE HEAR

Great, professional staff members. Thoughtful, made me comfortable and treated with respect. I…read morecalled them to get information and they were knowledgeable and polite. I drove over and signed up quickly and easily. The facility was clean, organized and well thought out. This was what I expect and my expectations were exceeded. Thank you and I look forward to working with you for years to come.

Awesome--and it is because of the outstanding staff who is (I think) the manager. He always was…read morethere to answer questions, and their units are laid out so it is easy to get stuff in and out of unit. We were sad when we moved our furniture out of storage because their staff is so nice!! Prices are good too.

Unbelievable customer service and accommodations across the board. All staff including management…read moreat the Victory locations in Boise are all about the customer experience. Thank you!

Do Not rent from Public Storage! They trick sack you into…read moreterms of a contract making you think it's a great deal and then charge you crazy amounts! They told me for the first thirty days it would be $55.00. Well that wasn't the case. That charge was for the remainder of the month which was 10 days. Unless you read the entire agreement I suggest not renting. I'm furious. I did a revocation of my signature. And trust and believe it's exactly how they train their employees. They want you to be mislead so you rent and sign. This review is for every location in the USA. I'm filing a formal statement and complaint with the mayors office and Better Business Bureau!

I emptied out my unit when I moved out, and yet I'm still getting hammered with a $75 "abandoned…read moregoods fee". And there's no way to get in touch with anyone in the office. This is unacceptable. Why should I pay when I didn't leave items behind?? This is on top of the egregious price hikes (which were the reason of me moving out to begin with). Finally, there are rodent droppings around the facility if you look for them. Not great. They did in fact get into my unit, which wasn't the most pleasant surprise, especially given that I'd even placed down rodent repellent, which wasn't enough to deter them. I wasn't keeping anything besides furniture anyway, no food. Not to mention the black widow waiting for me in the drawer that I had keeping there, as a last little surprise on my hand as I unpacked. Be careful unpacking your items; examine them thoroghly before bringing them into your home. So to conclude: - There's an incorrect fee (and no way to contact them to resolve this) - Beware of price hikes - Their pest control needs work!

They were so helpful at a very stressful time. I never had trouble contacting them when I needed to…read moreand the price was very reasonable. I also like that there is no contract so once I find a new home, I won't have any trouble moving out.