WARNING - to any potentially new or current Store-N-Lock tenants, They will increase your monthly storage rate +45% above their current published (website) list rate. Unfortunately, I found this out the hard way the end of last month (April 2025). They are currently billing me $189/mo for 10'x10' unit, when their website states $129/mo or $64/mo your first 3 months. My contract rate 3 years ago was $134/mo. I spoke with regional management presuming this was in error, and they would match their published price and prorate me a credit. Astonishingly, they told me this was NOT an error and they can raise rates after 4 months, since the contract is on a monthly basis. Needless to say, I'm throughly appalled by this knowingly bad-faith and fraudulent business practice.Ironically, onsite management has asked me several times to leave an online review. Well congrats, here is my 100% factual business review that they earned! Lastly, the management I spoke with asked me to email corporate before leaving a review... obviously, they did not respond. However, what they did do these past few days was raise the outdoor unit base price which is still crossed out, with the current monthly rate remaining $129/mo (see screenshots). read more

STOR-N-LOCK Self Storage - Self Storage Near Me - Salt Lake City, Utah

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Visited my unit today and there is water dripping from the roof onto the belongings below. I would not recommend using this location if you expect your items to be protected from water damage. I was unable to reach the "on-site manager" and will be going tomorrow to move my belongings out of this unit and into one that provides dry storage. read more

The staff here are super friendly and helpful and they keep the grounds neat and tidy. They also usually have deals and incentives like a free months rent when you move in. My only issues are the limited access hours (until 7pm) which might be due to the homeless activity in the area? Also security was a little more of an unknown since all units are outdoors and using disc locks or padlocks which can be cut. I rented a small 5x8 unit and it was different in that it was 5' square by 8' tall, so you could stand a couple kayaks up in it. You'd need to be able to stack a lot of your items to use this type of unit and have a ladder or something to stand on or else the space up high can't even be used. read more

Stored with this location for about 6 months while waiting for a house to be finished. Our experience was great! Michael and Julianne were super friendly and professional. The location was easy to access, and the unit we rented was clean and ready when we showed up. Only downside would be that it's across the street from the refineries, so our stuff was pretty dusty. Julianne warned us about this, so we covered everything important in plastic. I cant imagine a smoother experience with storage rental! read more

This place rocks the the manager's awesome great place to store your Harley for the winter highly recommended to all you bike lovers

My unit was robbed and the mgmt didn't provide tapes to SLPD. The managers were cruel and unhelpful when dealing with a massive loss. Upon questioning how frequently units are broken into they scoffed at me however the officer said he'd been there recently. Steer clear! This establishment is unprofessional and doesn't take security of the premises seriously. read more

Stor-n-Lock has always been my choice when it comes to renting a storage unit. I have rented from them several times and always had a good experience. They got several locations throughout the valley. They have plenty of storage units with many sizes. Many times they got certain specials when you rent from them. Payments can be made in person, mail, over the phone or online. So that's very convenient for those who are out of town frequently. Their prices are pretty good. The staff was friendly and helped me find the right unit for all my storage needs. So if you're on the look for a storage unit to store all your extra stuff etc, I really recommend Stor N Lock.. read more

the customer service at this establishment is positively terrible. Cindy, the "manager" is a horrible person and I would highly recommend using a competitor. I kept a shed their for over three years without a single late payment. My on file card expired and they never got ahold of me until the 6th to tell me that it was due on the 5th and they actually hit me with a late charge! I figured it was a mistake and that they would be cool to deal with and just credit it to my next payment but Cindy wasn't hearing it! She argued with me telling me that it was all my fault. It was a disaster. I told her I would come get my stuff and she just said "see ya soon". It was a very unpleasant ordeal. If you appreciate good customer care then stay away from this place read more

If I could give a no star review for the customer service alone, I would. The owners are rude and dishonest. I paid for the entire month of September and spoke with Lance. He told me that if I closed out my unit for September to let them know and I'd get money prorated back to me for the remainder of the month. Went in today to get the prorated refund Lance promised me and Cindie, the owner, told me they wouldn't give it to me. Worst yet, when she looked up my storage unit, it wasn't even under my name anymore. They'd rented it out to someone else. Their reasoning: It was empty and there was no lock on it. I'm sorry, that does not mean I am done with it since I'd paid for the entire month of September. At first she said she'd closed out my rental on the 10th then when I questioned her about it, she said she didn't know who had rented it out to the next tenant. Every time I gave her facts, she changed her story. The owners are extremely dishonest. When I asked her why Lance would say I was due a refund, she told me to ask Lance. Cindie, are you not the owner? You don't know why your employee would give out that info? She told me that the contract states if you pay rent on the 6th, any money after that is not refunded. When I asked to see a contract she told me to look at my own contract. She couldn't show proof of any of the "contract laws" she was spewing at me. They took my money for an entire month, then rented out my unit to someone else so they got double the money for that unit. Refused to refund me the money (less than $20) I was promised by one of their own employees. I'd say that's pretty dishonest business practices for a company that claims to have great customer service. All they had to do was apologize for renting out my unit and give me the money I was promised. Instead I got rude, haughty behavior. Don't trust this place. Don't rent here. Or at least, don't leave your unit unlocked. There are other storage places in town. Go there. Trust me. read more