I want to give zero stars but it doesn't let me. I left on the 2nd of January and in order to get…read moreinto my unit they changed me $160 and didn't pro rate me my money back and are keeping it. I'm leaving this storage because in a years time the jacked up the price $60. If I can save anybody from making a horrible mistake. Find a place that is based out of the state of Idaho, this company isn't for here. This company will steal your money. I hope this review will save someone from a huge headache. They over charge for their units, I found one twice the size and half the price and if you can don't get caught up in the scam of them asking you to give them a review when you get a unit.

If I could rate them less I would. Don't be even 10 days late or you can't afford to get your stuff…read moreback

Good price. Clean facility. Friendly owner. Been there 3 months. No issues. They had an online…read morespecial. Pay 2 mo get 3rd free. Easy to get our trailer in and out in order to unload/load multiple times into our unit. Not super busy so you're not having to maneuver around people.

Worst experience with a storage facility ever. Valuables were stolen and even thought I had…read moreinsurance thru storage facility they did not have enough evidence according to them to replace stolen items. A few weeks later storage next to mine was stolen from as well. Owner was not helpful at all.

Very professional, friendly and genuine. J. R. was informative and took care of my questions and…read moreconcerns. Easy process and user friendly site. Would recommend to anyone. Accessible and well maintained. Thank you Southside Storage!

Up until the new management my experience with Southside has been absolutely pleasurable. Under New…read moreManagement my auto paid no longer seems to be functioning for them keep getting charged in late fee.. we'll be finding other accommodations. The answer is given as to why this was happening was not acceptable and or believable by me or my bank.

We needed a small storage unit while moving into our new home, the unit was exactly what we needed,…read morethe customer service was just perfect and the whole process seamless, I highly suggest Safeguard staorage if you find youeself needing a storage unit

From the owner: Family owned and operated. Clean facilty and super friendly staff!read more

So you'll allow someone to rent a unit online and then give them no way to access it on a day when…read morethe office is closed?! And why are you closed on a Monday?! How does an online rental work without a damn access code for the gate?! Unbelievably unprofessional - and the "after hours" number is simply the same as the main office number. The current manager told us he will "let us know if he can make it out." Why not just give us a code to the gate so we can access what we've already paid for?! If someone can completely reserve a unit online, there should be a way to set up an access code online and sign documents so this isn't an issue. We canceled our unit as a result and went to Greenhurst storage because they were open on a Monday.

So happy I stopped and spoke to Robert, he was incredibly helpful with getting a 10x20 for us at…read morethe location on store line. Called a couple of weeks before and the answering service was no help at all so decided to stop by and so happy I did. Customer service at its finest at this location.