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    LockAway Storage

    5.0 (3 reviews)
    Closed 8:30 am - 5:30 pm

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    8 years ago

    One of the nicest management teams. Very easy to work with. They were extremely friendly and efficient. The location is very central.

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    10 years ago

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    9 years ago

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    Stor-It Self Storage

    Stor-It Self Storage

    1.8
    (5 reviews)

    Very polite management, super clean unit, well kept facilities. Move in/sign up was safely…read moredistanced but still very efficient and welcoming. Being able to text the office instead of calling is very handy! Very reasonable rates. Overall an excellent experience, I would definitely recommend!

    I was a loyal Stor-It customer for over six years, renting multiple units and spending thousands of…read moredollars with this company. Unfortunately, that's not how they treat long-term customers when a problem comes up. Out of the blue, I received a phone call demanding that I immediately remove one of my trailers because people were allegedly "complaining" about my property. The same setup had been there for years without a single issue being raised. There was no meaningful notice, no attempt to work with me, and no reasonable opportunity to resolve the situation. I had to leave work immediately to move a trailer because I was told it had to be removed right away. When I asked if I could have until the end of the week, I was told only that particular trailer had to go immediately, while the rest of my property could be removed by the end of the week. I spent the remainder of the week moving multiple trailers and vehicles to another storage facility because of their abrupt demands. What was most disappointing was the attitude. During my interaction at the facility, I was told, "Good riddance." Whether that comment was directed at me or not, it was made during our interaction and perfectly reflected the level of customer service I experienced. The facility itself has also declined significantly over the years. When I first became a customer in 2019, it was a well-kept storage facility. Today, in my opinion, it looks more like a scrapyard than a professionally managed business. The overall appearance and upkeep have noticeably deteriorated. To make matters worse, after complying with everything they requested and removing all of my property, my account was closed without any communication, and my request for a refund of the unused prepaid rent through the end of the month has simply been ignored. Businesses make mistakes. What separates a good business from a bad one is how they handle those mistakes. Stor-It chose poor communication, disrespect, and silence instead of professionalism and customer service. After six years as a customer, I expected far better. I cannot recommend Stor-It based on the way they treated a long-term customer.

    WiseSpace Storage

    WiseSpace Storage

    5.0
    (6 reviews)

    Very clean, safe, and secure. The property manager is one of the nicest guys to work with, always…read moreso helpful and genuine. Prices are also great, very much recommend.

    Recently moved in! I've moved into a few storage units in…read moredifferent states and I can tell you that this is the best move in experience I've had. The gentleman up front Jim, is super friendly and was informative on everything. He went out of his way to show me the ins and outs of using the locks and told me about all the amenities they have, WiFi, 24 hour access, power outlets. He answered all my questions before I even asked. If your like me, you want an easy going move in, but also want the man up front to be professional and informative. And it was guys. Super easy and after this long week I appreciate it more then they know. The front office was clean, organized and felt welcoming. The grounds are in great shape, no trash lying around, no pot holes or any debris anywhere. The storage unit itself was in great shape, it is clean and well maintained. I been to a few storage units where you get there and it's dirty on the inside. This is actually one of the only outdoor storage units I've had that is in this good of shape. At this point I have no complaints and I couldn't find something wrong if I tried. If you are looking for a nice clean storage unit with an awesome gate keeper, this is it folks! Trust me, just stop by there and you'll be sold. Special thanks to Jim for making me feel like I was welcomed and he appreciated our business.

    STOR-N-LOCK Self Storage

    STOR-N-LOCK Self Storage

    4.2
    (5 reviews)

    DO NOT RENT HERE!!! If Zero Stars were an option it would still be too good!…read moreCaveat Emptor! There are too many storage places to choose from to screw yourself by renting here! The people in charge hide behind their fake christianity to squeeze every penny they can from tenants. There are parking spaces, bathrooms and dumpsters BUT, YOU'RE not allowed to use them! We had two units at this location because of the previous manager, who was a nice guy. When the owners replaced him with themselves we quit one unit. When my daughter forgot a little plastic shoe tree, they told her they would have to charge a cleaning fee (equal to a month's rent) for them to take it out and throw it away. She had to drive out from Eagle to pick it up personally. When they tried to change our contract on the second unit, we refused and they sobbed that the money would come from their pockets but they'd pray for us... what a load of BS! While moving out we tried to leave one car parked in the lot so there was less congestion in the alleyways of the units, we were kicked out of the parking lot WHLE WE WERE STILL ON PROPERTY! We weren't leaving it there while we went for lunch, it wasn't being abandoned, but their truck being stored gets moved from behind the fence into a spot every morning and sits there all day! Today the sign on the door said office (and bathrooms) closed due to roach infestation. I have been using storage in three states over 40 years and this is the only place I would never come back to! Horrible people to deal with.

    Like many, I had to unexpectedly move my kids out of BSU when COVID hit. I needed storage and…read morerandomly picked a storage company so I didn't have to transport everything over 800 miles. I was so lucky to have found Stor-N-Lock! Talani and Brian Sanislo who run it are the most helpful and professional people you could hope to meet. Not only when we moved everything into storage, but when we moved it back out at the start of this school year. I highly recommend using Stor-N-Lock. They will be my go-to for storage in the Boise area in the future.

    LockAway Storage - selfstorage - Updated July 2026

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