Amanda & Tami are great! Best customer service in the West. Facility & bathrooms always clean…read more The grounds are clean. They have all kinds of boxes & other stuff available for purchase. I highly recommend HSS to anyone for their storage needs.

The staff is friendly and efficient! The property is surrounded by barbed fencing, great lighting…read moreand security equipment. I was in and out with a unit in less than 30 minutes.

I've had my stuff here for a little over 3 months and its been great. Byron has been really helpful…read morethroughout and has been super accomodating. I feel like my stuff has been safe even through the colder weather we've been seeing lately. For ease of use and customer service highly recommend

What seems to be a clean facility is not. I just took out my belongings after 6 months and there…read moreis rat droppings everywhere in my unit. Question: what do we pay for if it says in the contract that the storage unit company isn't liable for anything literally anything. Their not liable if someone breaks in. Their not liable if there is a fire. And their not liable for rat infestation. So essentially were paying them for literally a 12x12 sq ft piece of land with for walls and hope. Of course these contracts are pretty relative to any storage company not just direct. I admit I'm ranting but ultimately its disappointing that I can't hold anyone accountable for finding rat droppings all over my belongings. Update: management rectified the situation and refunded us a portion of our rent. I upgraded my rating from 2 to 4 given the situation. Not a five star because regardless there was rat droppings in our unit that ruined our furniture.

Simply the best! Located in the heart of Victorville. Clean, all drive up units, great staff! They…read morehave brand new units! You can rent UHauls. Plus, best rates in town!

Heather's customer service was amazing!!! Very friendly helped me to get a bigger truck also helped…read morewith changing my storage unit. Would definitely recommend Anacapa storage

Nena was super accommodating and helpful with renting us a storage and making it so that we could…read moredrop off our uhaul with ease after moving there from another city. The facility is also nice and clean. I definitely recommend them for your storage and moving needs.

The initial experience I had was great, I had a great conversation with an older lady with glasses…read more Very professional and quick. Until I had realized I had left my jacket in the U-Haul somewhere, after I had left the location, asked the front desk if they had it. They confirmed and said that they would hold it in the office. When I arrived 2.5 hours before closing, the doors were locked, the lights were off, and my jacket was in a cleaning carts trash bag. That the employees used. (Also directly in front of a camera) It was disappointing considering how nice the front office lady was. I hope my review helps customers understand that some employees here don't respect your property!

No matter what, Hannah and the whole team just set me up for a win! Moving my RV here was the best…read morething I could ever hope for! Thank you! Extra Space! Easy to book. Easy to get in and out!

I visited the location to rent a storage unit. The office was locked and there was a sign to call…read morethe manager. I called the manager. He was out in the yard and would be in the office shortly I explained I was looking for a large drive up storage facility. As he was showing me what he had available the phone rang. He answered the phone and carried on a personal conversation that had nothing to do with storage while I waited. As he continued the conversation, it was clear he did not want me as a customer so I left. In the end, I found their prices are much higher than local competitors

Ever since this location was purchased by another company. Their customer service has gone down…read moreincredibly. Good luck getting on the phone during business hours. Automated system won't allow you to leave a voice message and for automatic payments the system hangs up on you entirely.

Used this storage years back and it was great the location was good for us the ubit clean and…read morecustomer service good I recommend them because they are open 24 hours u can access your unit anytime u need and they have security system and video in place

This is one of the only storage unit facilities I will ever use. The facility is very clean, staff…read moreis awesome and the rates are fair. Shawna was the best and very helpful and respectful:) Thank you Shawna again!!!

Did not see the yelp reviews until now moving from the Bay Area back home left some stuff in the…read morestorage unit came back. Was almost empty call the company they said since I did not have insurance that they cannot help me. The only thing that is separating each unit it's plywood and drywall. They need to do better on dividing the storages units,. Do not recommend this place at all do not waste your money.