We left our van for a week. We are grateful for this place and the ease of everything. 10/10…read morerecommend

I am currently storing my 36 foot boat here, such a easy lot to get in and out of, Super happy with…read morethis place!

This is the third time I've had to use a storage- but my FIRST time using Safeguard, and I can…read moredefinitely say, "THIRD TIME'S THE CHARM"! Having AC is a plus but what won me over was how secure and well lit the facility and rooms are. Oh, and no rats or funky smells!! (Can you tell I've had bad experiences??) This location is well maintained. The staff is great too- Jose helped me and he was well-mannered and very patient (I had a LOT of questions). Seeing how hi-tech and great everything was I expected to pay a few limbs per month but it wasn't THAT bad- I think I got a pretty good deal. Hopefully I won't need the space for too long but, if so, I feel good knowing my things are in good hands.

I'm very pleased with the service and this location is great. I highly recommend this storage…read morefacility.

I am currently using Public Storage, but my experience has become increasingly frustrating. I…read morerecently called customer service regarding another rate increase and spent a long time waiting on hold and being transferred before finally speaking with someone. My main concern is the pricing. My unit started in the mid to high $70 range, and after the second increase within the same year, my monthly rate is now close to $156, nearly double what I originally agreed to. I was given a vague explanation about "market availability," which does not feel like a reasonable or transparent justification for such a significant jump. What's most disappointing is the lack of consideration for customers who are already dealing with inflation and minimal wage increases. Raising rates repeatedly without clear reasoning leaves a bad impression and makes it hard to feel valued as a long term customer. While the storage itself is functional, the pricing practices and customer service experience have left a very sour taste.

I rented a storage unit with Public Storage on May 20 because they advertised the first month for…read morejust $1. However, I was disappointed to learn that despite moving out within a month, I am still being charged for the entire month of June. The promotion makes it seem like you can rent for your first month at a minimal cost, but in reality, if you move out before a full billing cycle, you may still be required to pay for additional time. Instead of paying $1 for the first month as advertised, I am being forced to pay for approximately 1 month and 10 days. I wish the terms had been explained more clearly upfront. Customers considering short-term storage should be aware of the billing policies before signing up.

Had called and reserved a unit, went in person and ended up changing to a bigger unit. Was assisted…read moreby Carlos who explained everything thoroughly and detailed in both English and Spanish, it was a smooth and easy process. Place was clean and friendly.

Great price, facility was immaculate and the service was great. Had a slight issue and it was…read moretaken care of quickly and person was very friendly. I would definitely recommend this location.

From 11/2024 to 07/2025 my storage fees more than doubled. pretty horrific way of doing business…read more you lure people in with attractive prices. the people go through a monumental effort moving everything. Then after a few months you go ahead and double the fee. Never storing with Public Storage ever again.

HORRIBLE EXPERIENCE!!!! THEY WILL AUCTION OFF YOUR UNIT WITHOUT EVEN NOTIFYING YOU!!!!…read more I rented a unit at Public Storage on 10460 SW 72nd Street in May, 2021. I paid the monthly fees and insurance for 5 years. Every six months to a year, they raise the price to the point that by end of 2025, I was paying about $400.00 for the smallest unit when initially my contract stated and I paid less than $200.00 a month including the insurance. Not only that but when I forgot to make the January 1, 2026 payment, they sent me a reminder and I paid it on January 21, 2026, including the past due payment, late charges of $157.00, $50.00 for a lien fee, for a total payment made of $515.55. The payment receipt stated that the past due payments and all fees were paid on January 21, 2026 which brought the account current and stated that the next amount was due February 1 2026. On January 30, 2026, 9 days later they auctioned off my unit and I lost all of my children's keepsakes since birth among many valuables. I have the email that I paid the past due amount and my next payment was not due until February 1, 2026. THEY DID NOT EVEN NOTIFY ME THAT THE UNIT WAS BEING AUCTIONED OFF, BY PHONE, EMAIL OR IN ANYWAY WHATSOEVER. I FOUND OUT BECAUSE WHEN I WENT TO MAKE THE PAYMENT ONLINE, I DID NOT HAVE ACCESS TO MY ACCOUNT AND CONTACTED THE FACILITY AND WAS TOLD BY DAVID THAT MY UNIT HAD BEEN AUCTIONED OFF ON JANUARY 30, 2026. ON THAT SAME DAY, JANUARY 30, 2026, THEY SEND ME AN EMAIL ADVISING THAT THEY HAD INFORMATION THAT MY UNIT WAS UNLOCKED OR IMPROPERLY LOCKED WHEN THEY KNEW IT WAS THEM THAT OPENED THE UNIT BY CUTTING THE LOCK ON THE UNIT.

A few weeks ago I needed to find a new storage location. The proximity of this site was too good…read moreto ignore. When I arrived I was immediately greeted by Daniel and he was amazing. He took his time explaining the rates, different options of storage as well as taking me on a tour. The storage units were clean, well lit as well as properly maintained. What really sold me on this place was the excellent customer service. Daniel is an absolute pleasure to work with. The rates are not too bad and the best thing about their company is the ability to have it have a contract longer than month to month. I hope to stay here for the long term.

Keyla is amazing great customer service she was very patient with me since I wasn't sure which…read morestorage size to get, but she is very knowledgeable n I got the one who meets my needs, I recommend this place n please ask for keyla she's very professional n friendly, now a days we don't see people like her in business and she is very good and knowledgeable

Never will I rent from the Coral Gables location again and I urge you not to either. The elevators…read moreare a lifeline to their business and they never work. The day we moved in there, one elevator was working and it was packed because the day before, neither elevators were working. This is unacceptable. Then, about a month and a half into our service, I got an email move out notice, telling me they appreciate our business and have moved out our items. This was obviously a mistake and it was meant for somebody else but that sent me into a panic and though I called over there, it took a while for someone to contact me back. Lastly, August 1 was our move out day and not only is it the first of the month, but also a weekend and we flew from our home city to work on the move out, rented a U-Haul and hand truck, only to find out the elevators are out of service!! We are on the seventh floor, so it's not possible to remove any of our items. Obviously, another big problem and totally unacceptable. Currently, we are halfway into Sunday and elevators are still are not working and we can't get any answers as to if they're working on them. This not only forces us to spend more money, but disrupts our everyday as we have to go back to work tomorrow, Monday and have flight flights scheduled back to our home city. Our entire weekend, it was scheduled around our move out, has been completely disrupted and ruined. It is definitely the perfect storm and the worst situation.

The most unreliable experience I've ever seen both elevators broken cannot access any of our stuff…read moreinsane that they're only service is supposed to be an elevator running, they can't do that. Do not come here.

It's on ok facility. What makes It bad, they will double…read moreyour rent 3 months later. They will tell you that your rent is promotional and subject To change without notice. Then they tell You just rent under a different name To avoid The increase. Smart. Penalizing loyal customers in favor of new ones.

I have nothing but great experiences to share about Extra Space.They have been my storage provider…read morefor years and I cannot conceive of using anyone else. The Management is responsive and always about to resolve any issues at hand with the utmost efficacy.

Love the service here! I have 2 storages rented here and The service is the best. The called really…read morequick and If you call directly they give you a better price than online. I saves almost $200 on my second storage for 2 months in advance.

I recently rented a space and within a day lost our keys; Luckily we had Joshua assisting us and it…read morewas such a great experience. He was very very attentive and was able to remove our lock extremely fast; aside from continuously being very polite and he gave us a ride back to our storage space so that we wouldn't have to walk (the heat is crazy sometimes) . Thank you once again to Joshua, he's a BIG reason as to why I'll continue to be a customer!