I'm very pleased with the service and this location is great. I highly recommend this storage…read morefacility.

This is the third time I've had to use a storage- but my FIRST time using Safeguard, and I can…read moredefinitely say, "THIRD TIME'S THE CHARM"! Having AC is a plus but what won me over was how secure and well lit the facility and rooms are. Oh, and no rats or funky smells!! (Can you tell I've had bad experiences??) This location is well maintained. The staff is great too- Jose helped me and he was well-mannered and very patient (I had a LOT of questions). Seeing how hi-tech and great everything was I expected to pay a few limbs per month but it wasn't THAT bad- I think I got a pretty good deal. Hopefully I won't need the space for too long but, if so, I feel good knowing my things are in good hands.

I rented a storage unit with Public Storage on May 20 because they advertised the first month for…read morejust $1. However, I was disappointed to learn that despite moving out within a month, I am still being charged for the entire month of June. The promotion makes it seem like you can rent for your first month at a minimal cost, but in reality, if you move out before a full billing cycle, you may still be required to pay for additional time. Instead of paying $1 for the first month as advertised, I am being forced to pay for approximately 1 month and 10 days. I wish the terms had been explained more clearly upfront. Customers considering short-term storage should be aware of the billing policies before signing up.

I am currently using Public Storage, but my experience has become increasingly frustrating. I…read morerecently called customer service regarding another rate increase and spent a long time waiting on hold and being transferred before finally speaking with someone. My main concern is the pricing. My unit started in the mid to high $70 range, and after the second increase within the same year, my monthly rate is now close to $156, nearly double what I originally agreed to. I was given a vague explanation about "market availability," which does not feel like a reasonable or transparent justification for such a significant jump. What's most disappointing is the lack of consideration for customers who are already dealing with inflation and minimal wage increases. Raising rates repeatedly without clear reasoning leaves a bad impression and makes it hard to feel valued as a long term customer. While the storage itself is functional, the pricing practices and customer service experience have left a very sour taste.

Had called and reserved a unit, went in person and ended up changing to a bigger unit. Was assisted…read moreby Carlos who explained everything thoroughly and detailed in both English and Spanish, it was a smooth and easy process. Place was clean and friendly.

Great price, facility was immaculate and the service was great. Had a slight issue and it was…read moretaken care of quickly and person was very friendly. I would definitely recommend this location.

HORRIBLE EXPERIENCE!!!! THEY WILL AUCTION OFF YOUR UNIT WITHOUT EVEN NOTIFYING YOU!!!!…read more I rented a unit at Public Storage on 10460 SW 72nd Street in May, 2021. I paid the monthly fees and insurance for 5 years. Every six months to a year, they raise the price to the point that by end of 2025, I was paying about $400.00 for the smallest unit when initially my contract stated and I paid less than $200.00 a month including the insurance. Not only that but when I forgot to make the January 1, 2026 payment, they sent me a reminder and I paid it on January 21, 2026, including the past due payment, late charges of $157.00, $50.00 for a lien fee, for a total payment made of $515.55. The payment receipt stated that the past due payments and all fees were paid on January 21, 2026 which brought the account current and stated that the next amount was due February 1 2026. On January 30, 2026, 9 days later they auctioned off my unit and I lost all of my children's keepsakes since birth among many valuables. I have the email that I paid the past due amount and my next payment was not due until February 1, 2026. THEY DID NOT EVEN NOTIFY ME THAT THE UNIT WAS BEING AUCTIONED OFF, BY PHONE, EMAIL OR IN ANYWAY WHATSOEVER. I FOUND OUT BECAUSE WHEN I WENT TO MAKE THE PAYMENT ONLINE, I DID NOT HAVE ACCESS TO MY ACCOUNT AND CONTACTED THE FACILITY AND WAS TOLD BY DAVID THAT MY UNIT HAD BEEN AUCTIONED OFF ON JANUARY 30, 2026. ON THAT SAME DAY, JANUARY 30, 2026, THEY SEND ME AN EMAIL ADVISING THAT THEY HAD INFORMATION THAT MY UNIT WAS UNLOCKED OR IMPROPERLY LOCKED WHEN THEY KNEW IT WAS THEM THAT OPENED THE UNIT BY CUTTING THE LOCK ON THE UNIT.

From 11/2024 to 07/2025 my storage fees more than doubled. pretty horrific way of doing business…read more you lure people in with attractive prices. the people go through a monumental effort moving everything. Then after a few months you go ahead and double the fee. Never storing with Public Storage ever again.

A few weeks ago I needed to find a new storage location. The proximity of this site was too good…read moreto ignore. When I arrived I was immediately greeted by Daniel and he was amazing. He took his time explaining the rates, different options of storage as well as taking me on a tour. The storage units were clean, well lit as well as properly maintained. What really sold me on this place was the excellent customer service. Daniel is an absolute pleasure to work with. The rates are not too bad and the best thing about their company is the ability to have it have a contract longer than month to month. I hope to stay here for the long term.

Keyla is amazing great customer service she was very patient with me since I wasn't sure which…read morestorage size to get, but she is very knowledgeable n I got the one who meets my needs, I recommend this place n please ask for keyla she's very professional n friendly, now a days we don't see people like her in business and she is very good and knowledgeable

Great storage facility, easy access 24/7. I am embarrassed because I have forgotten the lovely…read morewoman who helped me yesterday. We have been using Extra Space Storage at this location for several months. The place is always spic and span clean! I wanted to downsize one of our units and the woman who helped me was super knowledgeable and made the process very easy. I highly recommend!!

Highly recommend this storage facility. Brand new. Clean, safe, easy to use. The climate control…read morewas excellent. I had items stored there for months. Unit was climate controlled, ventilated and there was no mold or mildew. My property was just as I had left it. Excellent for college students to store their items over the summer between semesters. I dealt with Robin and she could not have been more pleasant and efficient.

It's on ok facility. What makes It bad, they will double…read moreyour rent 3 months later. They will tell you that your rent is promotional and subject To change without notice. Then they tell You just rent under a different name To avoid The increase. Smart. Penalizing loyal customers in favor of new ones.

I have nothing but great experiences to share about Extra Space.They have been my storage provider…read morefor years and I cannot conceive of using anyone else. The Management is responsive and always about to resolve any issues at hand with the utmost efficacy.