Wonderful experience with helpful employees and affordable storage! The workers were so friendly,…read moreaccommodating, and had excellent advice with how to fit everything in the surprisingly spacious units. The upper level unit wasn't a problem thanks to the ladder, just takes some teamwork. It was ideal for us UMiami students to put our dorm room items in storage here, and we were able to bring the van we rented pretty close to the unit which was really convenient. It was so much easier than we expected and we will be coming back to store our things in Kendall xtra every summer!

I've been using this company for about 5 or 6 years now, and I have been extremely happy with them…read more The people are friendly and helpful. The best part, my rates have not changed since I started. This company could easily try and hold my items at ransom and try to increase my fees every year (like other storage facilities do), but they value loyal customers and in turn, I'm happy to still be with them. Rates are variable, depending on the area, and in this area, this venue has the best rates. The facility has A/C and parking right in front of the large shop door. This facility does not have keyed entry pad or late hours, but given the price of the units, it's a small trade off. I only visit a few times a year, so not having the extra fringe benefits is worth the savings. I would highly recommend this facility.

The presence when you walk in is a nice and clean environment, the employees assiste you quickly…read moreand friendly, they showed us the storage space and orientated my family to the best space that would suit our storage. All in all the price was a lot more economic the other commercial storages near by !Maria is such a wonderful worker

Headed southbound on US1 to run some errands near The Falls, I could not help but notice this…read morebrand new 6-story building brightly illuminated in the evening. Hmmm ... what is this? Its name: "US STORAGE CENTERS." I made a mental note to give them a call the next day to inquire about their rates. When I called, the manager answered the phone. His name is Calvin. He was very helpful and he invited me to come check out the facility in person. Although it was two weeks later when I finally showed up in person, Calvin remembered my name. (Impressive memory!) He showed me a 10' x 10' unit (and offered me a special deal.) Calvin is extremely professional, cordial, courteous, and efficient ... a true pleasure to deal with! The facility itself is immaculate, well-lit, and climate-controlled (air-conditioned.) Elevators and moving carts are available. Security codes are required to enter the building and also to operate the elevators. Restrooms and drinking fountains are at your disposal. One of the best features of all is the large covered parking area/ loading/unloading zone. This means that neither you nor your belongings will get wet even when it's raining cats and dogs!

Three months into my storage I received an email informing me that my unit rental was increasing by…read more42%!!! Apparently the Public Storage company changes rates monthly as they see fit! I am looking for a more stable option.

I would not recommend this place to anyone. Renting space here has proven to be a mistake. Rates…read moreare increased frequently and with little notice. They do this with the knowledge of how inconvenient it may be to move out. You will be bombarded with texts, emails and phone calls if you are so much as a day behind on the rent. Should your payment be a week or two late, they will quickly lock your things in the space and threaten to sell them. New customers pay less for space than established clients who have been there for years.

Customer service nice, clean facility. Plenty secure, adding an extra gate on the outside. Cost…read moreeffective with no downside. Currently less crowded cause it just opened.

Signed up for a storage unit today because of the awesome service we received from Allen! He took…read moreus on a tour, answered all of our questions and gave us a great rate. Facility is clean and easy to use!!

Had a great experience renting from here- convenient location, friendly staff, and super easy to…read moreaccess our unit. Feels very safe, the facility is clean, and easy to set up automatic payments.

The place was extremely clean, good lighting, and Michelle who helped us was amazing and very…read morehelpful I also loved how much security measures they have

We hired Flex to help us move, were in our 60s.....we thought this would be a great move to our…read moredream home.....WRONG .... Flex hired kids from an app with no moving experience! Drop and drag, forget that the boxes we so carefully labeled were everywhere, broken recliner, damaged several family heirlooms that have managed to not get damaged in over 200 years! Yep dragged furniture across just redone hardwood floors.... DON'T HIRE FLEX UNLESS YOU WANT A NIGHTMARE MOVE! OFFERED us pennies! Worst decision EVER! As of 5/29 We came to an agreement. Thank you

They quote you an hourly price and then inflate the cost at the end. The sales team assured me on…read morethe front end they would be available to assist me on moving day if any questions or concerns came up. On the day of moving the movers were quoting me a different price. I called my sales rep and initially the call when through but then ....the sales rep blocked me. I couldn't get a single response. There is no full disclosure, no transparency and complete deception of cost. This company is a law suit waiting to happen. Oh and by the way the work is sloppy. Insult to Injury.

It's on ok facility. What makes It bad, they will double…read moreyour rent 3 months later. They will tell you that your rent is promotional and subject To change without notice. Then they tell You just rent under a different name To avoid The increase. Smart. Penalizing loyal customers in favor of new ones.

I have nothing but great experiences to share about Extra Space.They have been my storage provider…read morefor years and I cannot conceive of using anyone else. The Management is responsive and always about to resolve any issues at hand with the utmost efficacy.

We left our van for a week. We are grateful for this place and the ease of everything. 10/10…read morerecommend

I am currently storing my 36 foot boat here, such a easy lot to get in and out of, Super happy with…read morethis place!

I've been a customer at this location for almost five years and have always paid on time. While I…read morewas traveling, my card was stolen and I didn't receive the payment alert until yesterday -- after the grace period had already passed. Even after explaining the situation, they refused to waive the late fee. It's disappointing that after years of on‑time payments and loyalty, there was no willingness to show any understanding or flexibility for a situation completely outside my control. Long‑term customers deserve better treatment.

The front counter is very helpful. and i really love the music everytime i go in they happen to be…read moreplaying phil collin's it's wonderful!

The people who run it are very nice, and helpful. I have been doing business with them for a long…read moretime. Gina has been there a long time and she is great. The thing that gets me is that they raise the prices at the beginning of the year and the only way I have found to counter that is to move your stuff to another bay..and who wants to do that?

I've had several issues with this location and management has failed to do anything about them even…read morethough there have been multiple complaints from other units. There are people living there inside their units, and take up the walkway with their things. There have been people smoking inside their units, causing the entire floor to stink. We found a roll of duct tape thrown on the top of the wired fence ceiling of our unit with a loop at the end of it. It's just not a safe feeling environment. I just went to the office and was kicked out by Sonia because she had to go to lunch. It was 4:42pm and there was another lady inside the office as well. Update (answer to Cube Smart's reply): I brought the issue of people living there to the attention of on-site personnel. I did this more than a couple of times on several occasions more than two months ago. Their last answer was that other people had been complaining about the same issue and had brought it up to management, but they responded that they were being accused of racism and therefore would not do anything about the issue. I don't have the time to help run cube smart and I am paying for cubesmart's services, not the other way around. All it takes is for someone to review the cameras for the last few months to see what is happening...but apparently they don't want to do anything about it. I will not waste any more of my time communicating with them. I have put in my cancellation of my unit and have contracted another unit from another company.