SCAM ALERT! changed rates first payment by over $10 a month. Rude when asked and refused to fix…read more Mary is a scammer.

I never leave reviews but need to give a shout out and a huge thank you to Sheila. I showed up on…read morean extremely tight schedule with a piece of furniture that unexpectedly did not fit into my unit. She was extremely efficient, helpful, friendly and calm and transformed a hectic day of moving debacles into something better and it was very much appreciated. The premises are also super clean and well lit. Highly recommend (and thanks again, Sheila)!

I used this storage locker for a period of about five months. The process of setting up and…read morecancelling was very easy. Customer service was very helpful throughout both processes. In terms of pricing, we called around to several storage lockers in the area and this one had the best price. The facility is very clean, well lit and very secure. There are several key pads you need to enter your code into to get in. There are always dollies available to help you move. Would highly recommend !

The service/staff have always been top notch…read more The storage unit and building seem secure and always clean. The one knock, are the constant price increases. I have a 5x7, these are the pretax prices since Jun 2011 : Jun 2011 - $94 Jan 2012 - $104 Nov 2012 - $118 Sept 2013 - $127

We have been a customer of Storage mart for over 20 years. They have always been present and…read morehelpful whenever I needed to speak to them. The facility is kept clean and air conditioned which helps when dropping off or picking up storage items.

As always, Storage Mart makes renting very easy. This time I arranged the rental online and then…read morewent to the location to complete the booking. Wendy is always a pleasure to deal with. Very friendly And helpful. She called me after I booked online to tell me she would have everything ready for me when I came in. I have had nothing but positive experiences with Storage Mart Warden.

Was helped by Uday who was friendly and very professional. He explained clearly and concisely to…read moreget terms, which were very reasonable, and was able to have my locker ready to go within 10 minutes. Highly recommend to his location.

Lockers are in good condition. Service (both local office and call centre) has been fast and…read morecourteous. The manager accommodated us within minutes when we needed to upgrade lockers. When we left we had the rates pro-rated in a very very fair way.

They have really cheap unreal prices online, but when you call someone just got that unit, if you…read morehave to resort to dishonest practices to get the attention of clients, I shudder to think what they are like as a company to deal with

Be very wary of anything these guys say. This is a poorly run business that likes to point fingers…read moreat their customers. The suggestion that they would seek to bring extra support by involving the district manager is a farce. At the time i had a locker there, there were breakins to other lockers, and i learned that I was suspect because i had been seen on multiple cameras walking around talking on my cell phone. I was contacted by this district manager who from the start was rude and abrasive while I tried explaining that poor cell signal strength caused me to move about in attempt to gain better signal. He said he was not convinced and would be reviewing the recorded images and from then on I could only access my locker during office hours despite that i pay for and they advertise 24 hour access. Next time I tried to use my code to enter the facility, it would not work. The person in the office who helped fix the problem, must have been instructed to call the police, as I had only been jn the facility for about 10 minutes before being rather startled by Metro Police officers arriving and arresting me as I was collecting a few things I wanted to bring home. As I sat in the police station interrogation room an officer informed me that the police were examining my locker contents to a list of stolen items from other lockers. One of the items I was asked about was a 46 inch Panasonic LCD TV which I said that was basically brand new and in the box and that i had the receipt for. Unsatisfied with my explanation, the officer suggested that i stole the receipt as well. Fast forward a year later and my criminal court case is finally heard but not before a receive a registered letter from district manager informing me that I had 10 days to vacate unit and I was not allowed to enter facility and if i was found in the facility I would be arrested again, this time for criminal trespass. I paid a moving company $2100 to recover my possessions. They packed and transported everything on my behalf At the trial in which I had been accused of theft, theft over $5000, and possession of stolen property, the items, mostly electronics, I was accused of taking were not the same as the items seized from my locker. A Sony receiver from my locker was not in fact the missing Sony surround sound receiver, as affirmed by the owner of the missing item, in his testimony during the trial. Not a single item that police seized was in fact not belonging to me. Remember the Panasonic LCD TV for which I supposedly stole the receipt for as well. My girlfriend had the receipt, which clearly indicated the number of card used in a debit transaction matched perfectly with the TD/CT debit card attached to the bank account belonging to my girlfriend and myself, After rendering a not guilty finding and explaining why, the judge admonished the crown attorney for having allowed the case to get to trial. So even though I never get an apology, its all good in the end, right? Not exactly, Storage Mart and Access Storage turns out are the same company, and years after the trial I again have storage unit but with another company, and out of the blue I receive a registered letter demanding that my locker contents be removed in 3 days. Signature at bottom on page, same district manager who brought the false charges in the first place. Go on Storage Whatever you want to call yourselves this week, respond to my negitive review but if you claim this never happened or that I am lying, i would be thrilled to have to get a copy of the trial transcribed in order to help aid the defamation suit i would seek against you. Posting it here would just be a bonus.

After shopping around we chose Public Storage as it was very convenient and had a good intro…read morepromotion available. We had a great experience with Lynne, and she made the process of getting the unit was straightforward and enjoyable.

Very professional operation. Easy to arrange, good clean premises, and easy to reach for any…read moreissues. Highly recommended.

I always have a great experience with XYZ Storage. The locations are always clean, well-lit, and…read moreeasy to access. The staff has been professional and helpful whenever I've needed assistance, and the move-in process is straightforward. Security is important to me when choosing a storage location that I can recommend with confidence, and I felt comfortable storing my stuff or referring my clients here. The loading areas and elevators are convenient, and the overall state of the properties are well maintained. If you're looking for a reliable storage facility with excellent customer service, I would recommend XYZ Storage without any hesitation.

SCAM ALERT!! Raised rent $150 a year first payment claiming they miscalculated. Refused to honor…read morethe contract I signed.

I stored my stuff here for several months after having used the Downtown East XYZ Storage facility…read more Pros: generally clean and secure facility; dependable about monetary stuff; has an old-school freight elevator that makes you feel like you're in a movie Cons: definitely not as clean and shiny as the (newer) downtown XYZ Storage location; front desk staff can be variable (some are super friendly, others less so); no recycling on-site NB: the dimensions of the lockers are variable and only refer to the total volume (e.g. 3' x 4' x 4' locker could actually be 6' x 4' x 2'), so if you want to store something that's close to the maximum dimensions of the locker, check the space first! Overall, I would recommend this facility.

Great service and clean facility!…read more It was my first time visiting the storage unit we have on site here and was very pleased with the customer service and facility. The reception at the front was very nice and helpful with where I needed to be. Super friendly service and made me feel so welcomed (as a first timer). The store front is quite large and very clean. Coffee station on the side if you'd like a sip and water available as well which is always a nice touch! The storage unit is your typical storage. Imagine rows and rows of locked units. The only down side is that there is no light in the unit so can have a hard time seeing when you're in there. But the hallway lights are bright enough for you see get some visual of what's inside. Washrooms are also available. I really liked the load docks where I was able to park my car to load things in and out of storage. Large trolleys are also available for use within the facility making it easier for you to move all your belongings. Overall a great experience!