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    Store At Sandy Pond

    5.0 (1 review)

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    3 years ago

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    CVS Pharmacy

    CVS Pharmacy

    2.1
    (9 reviews)
    3.8 mi
    $$$

    This is strictly about the photo service. I have never had an issue with the pharmacy. I bought a…read morephoto book -silly me, paid for it before I looked at it. I guess I believed CVS would back their product. The book was put together backwards, front pages last. Including the cover page. Almost every page had black streak down it. Took the book back inside right after looking at it in the car. I was told I needed to come the back the next day to talk to a manager because nobody in the store had the authority to deal with a photo issue. Next day when I returned I was told I needed to resubmit the order online. But when I expressed concern about the streaks I was told I would be better off sending it to different CVS in the area because the machine must be dirty but they didn't know how to clean the rollers- that the staff did not know what to do to ensure the machine was repaired. They said bring the book and receipt to the other store and they should not have an issue exchanging it. When I went to pick the book up from the other store they would not exchange it and expected me to pay again to receive a new book. I am a nice, patient person who shrugs off a lot. But this was not only a waste of my time but a ridiculous lack of respect for my time because THEY sold me a faulty product. This is no way to run a business. This was a gift for my mother that I could not give her. And I finally gave up as it wasn't worth my time anymore, but writing this review made me feel better at least. I am aggravated enough now to be looking for a new pharmacy when the pharmacy has never been an issue. There are certainly enough here to choose from.

    If i could give zero stars I would. I am pregnant and called tonight for some advice on allergy…read moremedicines/to get answers to my questions. I waited on hold for 10 minutes to speak with the pharmacist and I got HUNG UP ON. You have got to be kidding me?!

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    Store At Sandy Pond - convenience - Updated July 2026

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