This is where I bought Simon the Lion with nickels and dimes when I was 6! 24 years later and I…read morestill sleep with my favorite stuffed animal.

My mom has been a customer for less than a year and they treat her like family. I have the most…read moreinteraction with the staff and they are amazing. In recent months I call and left a message to cancel her delivery because she was in the hospital . Tom called personally just a few hours later to ask what had happened and how she was. Upon her release from rehab I called with only a few days notice with new medications and a very small window in which to have it delivered. I called one Wednesday and was told friday but they had them there on thursday . As the primary care giver for my mom I am so appreciative when I find ppl who will help me and make my.life easier. I am so greatful for the wonderful service they provide.

I have never been to such a rude pharmacy!!! The pharmacist was down right abrasive to me and the 2…read moreothers there. It took almost an hour to fill the scripts and I was told to go sit down because he closes at 6 and I wasn't allowed to leave!!!!

I'm very disappointed with the customer service at the CVS Pharmacy drive-thru on William S Canning…read moreBlvd in Fall River (near Market Basket). I arrived before 1:30 PM, knowing they close for lunch at that time. I was in line behind two cars and waited patiently. By the time I pulled up to the window, the staff saw me there and still closed the window on me without any acknowledgment. I understand lunch breaks are important, and they do have the hours posted -- but it's not the customer's fault when previous transactions take longer. If someone is already waiting in line before closing time, they should be helped or at least communicated with. This was frustrating and felt dismissive. I hope they handle situations like this with more courtesy in the future.

The retail section is fine, but the Pharmacy Sucks! This past year I changed my insurance and have…read morehad nothing but issues. First they couldn't get the insurance for my daughter right. They send me to the Tiverton location. At first I thought that it wasn't in stock at this store, but to find out they never processed her insurance right. I had issues getting her prescription at the Tiverton location, but thats another story. After going out of my way, jumping threw hoops and getting rudely treated, I ended up getting her prescription at Walgreens. Recently I went to pick my prescription, after 20 robocalls to remind me. When I went to pick it up, it was for a three month supply. I did not ask for a Three month supply and told them to do a one month supply. They told me it would take a half hour to fill and would be $59.00 dollars more than what I would normally pay. That's 50% more than what I normally pay, talk about price gouging. I ended up going to another pharmacy where I pay a little more than what I was paying at CVS, but No where near $59.00. They do not communicate with their customers. They just automatically do things without any notice. The robocalls to remind you are a total pain. I constantly tell them I don't want to be reminded and they keep doing it. Also, l have told them numerous times not to automatically fill my prescription, but they still do. I am totally done with this garbage pharmacy. Don't bother with CVS, go to Walgreens, Stop and Shop or an independent pharmacy of your choosing.

This Pharmacy has no idea of Customer service .. The staff does not give correct information nor…read moreset accurate time expectations. You will win the lottery before they answer the phone of which they eventually hang up. Customers depend on this location to get their medicines , not sure how and why they are still in business. I grade them an F for Failure. This is more evidence as to why some stores have closed . The customer loses again and again in this situation.

This pharmacy absolutely sucks it is never open then they called me and told me the prescriptions…read morewere ready to come down and get them it is only 6:00 at night and they're closed this is retarded and ridiculous these place does not know their ass from their elbow this is the last time I ever use them if I could get negative Stars I would

Just want to mention that CVS recently raised the cost of a prescription of mine by a factor of…read morefour, no reason given, no discounts available, just quadrupled the price out of greed, presumably. I was able to get it refilled elsewhere - same manufacturer, by the way - for slightly less than I paid for it at CVS previously. This is really an ugly company and we should all do what we can to avoid spending any money there.

Definitely in the running for the worst run worst staffed least honest CVS in existence…read more They place the pickup orders behind the counter so you have to summon a clerk who because they are staffed as if its a Taco Bell can take a considerable amount of time to both contact and appear at the counter. This entirely defeats the purpose of pickup well mostly since at this store you would still be waiting for someone to check you out. At the Metacom Ave CVS in Warren they place pickup orders in a kiosk for pickup making it convenient. The pharmacy showed a prescription as processing and soon available for two months. I had some extra time so decided to quiz the pharmacist about this puzzle and they told me that EVERY day they order same medication and it was NEVER available to them. Meanwhile I had a script for same at Walgreens the first month CVS flaked out and through some miracle they were able to obtain it. I transferred the Walgreens script to Lifespan Pharmacy for month two and they had it within 24 hrs BUT after my conversation with the CVS pharmacist CVS placed a HOLD on my medication through my insurance so Lifespan had to call to have them release it. Beyond belief. Pharmacist from CVS had stood there with a straight face and lied continuously about the med being ordered unsuccessfully on a daily basis. CVS is the biggest PBM in the US. They can get a med before other pharmacies if they actually order it. Wait it gets better. Once I had a script that they overcharged me for so about 6 days afterward I went back to obtain a refund which was not an issue HOWEVER the CVS system saw the refund date as the date of the script being obtained by me. This medication is a very low level sleeping med so its the law not to dole it out even a day early which I am aware of and its not an issue. When I returned to the day for my refill I was told I would have to wait 6 more days to get a refill. Took me a minute to figure out their foul up - tried to explain it but NO, I went home to get the actual bottle to show I wasn't a liar. To add insult to injury this CVS is located at the worst red light in all of the East Bay. Getting in and out of there is a flipping nightmare. Stay clear and hope they close this location.

I have the CVS app. I love it always. Well informed coupons are great every now and then I get $10…read moreoff things that I buy. Get lots of coupons. My prescriptions are pretty much good on time and respectful. Thank you for your service.

Waited over an hour for the "Minute clinic" only for the person running it to come out and tell me…read moreto schedule an appointment for later.

only because Sonya in men's department was so lovely! general manager must be a real numb nut! As…read moregarden center aka plant cemetery.. was an absolute disgrace! Thousands of dollars worth of plants.. dead/dying because there is one assigned person trying his best to hold it together. Ethan is a star for trying. Meanwhile the few staff they have are trying to keep up with train wreck of stocking, cleaning up from people tossing stuff on floors in clothes depts especially. Other depts have people on cell phones or just hanging out! If the manager on site is trying to hold all this together with no back up from corporate or district manager.. this place needs to be revamped on staffing support and upper level management retrained or made to work the floors!

This was the worst experience I have ever encountered. Went to walmart after having lunch with my…read morewife, to get our groceries for the week, and service was very bad to say the least. Find people who want to work- and people who can smile!