Wasted my time on my only day off that week,Very bad experience!! They will go ahead get your…read moremedical insurance information then schedule you for a specific day without verifying if your insurance will cover it and by the time you're on the clinic they will let you that it isn't covered then they what you to call your insurance company to find out.Never even gave me at least clinics that might help me out.Will definitely will not recommend to my friends,coworkers and specially to relatives!

Stay away! They will change your appointment time without your consent. They also show up late,…read moredon't run on schedule and do not keep the PT informed. I wasted several hours Saturday morning and ended up not even getting my scans done. Horrible imaging center, go else where.

I arrived 30 minutes early to my appointment. They have forms online to fill out ahead which is…read moreconvenient so I didn't have to deal with any paperwork once I got there. I decided to pay cash since they charge a 3% credit card fee and out of pocket is several hundred dollars. The first thing I noticed when I walked up is how small their waiting area is, there were 11 seats and only one was open. I figured that meant a long wait time. I was pleasantly surprised when I was called in 15 minutes later. I changed into the hospital gown and shortly after they came to get me for the MRI. I was in and out in less than an hour. The facility as a whole was clean and the personnel were all nice.

I should have read the reviews before coming here. Made an…read moreappointment for an MRI that was cancelled without anyone notifying me because my insurance rejected it. However was quoted $400+ after insurance anyway so when I rescheduled I asked what it would cost to just self-pay. I've been in pain for two months and couldn't wait. Now self-paying for an MRI and after the person scheduling me on the phone asked me for my insurance 3 times and I reminded her 3 times I was self-paying, she quoted me 3 times the cost of the MRI at $265. Show up for my appointment and was charged $390. Receptionist has no idea where the quoted number came from.. naturally . Avoid at all costs. Seems like a scam that self pay would cost less than what they quoted me with insurance.. then show up and it's the same price as with insurance ??

Do not under any circumstances use this facility for imaging unless you want a $20,000 bill. They…read moreare not upfront with their fees and pricing. Make sure they are in network for you.

I cannot say enough good things about this facility. I have a pinched nerve and Denise was…read moreincredibly helpful getting me in quickly for an MRI. She also took it upon herself to get the results to my doctor prior to my appointment. She gave me very helpful advice and went above and beyond assisting me through this horrible and painful experience. I recommend them highly. Ask for Denise if you have any issues.

Although I am claustrophobic I got through it well. I can say front desk was friendly yet lady that…read moretook care me once inside was very kind.

It was a long drive to get there but the open MRI helped so much and everyone was so nice.read more

My doctor ordered my MRI of brain and lumbar spine. The staff called me, worked with my busy…read moreschedule and were able to get me in the next day . The facility is nice and the people are friendly . The technologist was very professional , helpful ,knowledgeable . I was very pleased with overall service. My doctor called the same day with my MRI results . Overall smooth experience.

I stood in line with a very painful back as I absorbed the conversation of the reception staff,…read more swap their " Weekend Adventures" , before thristing a clipboard if forms at me. The technician who performed The pet scan was no more into what he was doing! He too was busy " catching up" on his phone. He literally said no more than 10 words. He never asked if I had fasted, wearing jewelry etc. Good morning I got a paperof instructions off the Internet. No have a good day, you old bat.... etc. Now because of incompetence in the Drs. Office. (Also Millenium) the date appointment card??? they didn't enter it in their system so now I have to wait until the three weeks to get my results from a pet scan as imaging won't release the report. Only aCD which does me no good. Danielle's attitude was nope, nope and nope. I have a right to the report, for which Millennium was paid for. Dirty office. Never again. Millenium, across the board has declined greatly.

I was referred to this clinic to undergo prostate radiation treatment. From my initial contact with…read moreCecilia to the consult with Dr. Umang Patel, everything was smooth as silk. I can't say enough good things about the entire staff ! Specifically, the ladies that administered the radiation treatments; Lorna, Sarah and Hailey. These ladies were very kind and sweet. They always made me feel at ease and comfortable during the treatments. I would highly recommend this clinic for your treatment.

They were great. They didn't take long to schedule my appointment, they let me come in on a…read moreSaturday, sent me notifications that they had appointments available sooner than what I had scheduled if I wanted to get in quicker. The MRI technologist was amazing, very helpful and he did a great job of making sure I was comfortable and not scared. He also took extra care to make double sure that my ear plugs were in good before we started the mri because it gets so loud in there. They gave me a cd with the copy of the images on it before I left and the report was finished and sent to my email a day earlier than expected. They did a phenomenal job from start to finish!

They rarely answer the phone. I scheduled my MRI weeks in…read moreadvance and still had to wait 50 minutes after checking in before they called me back for the MRI. The tech in the back was good.

My wife recently received the news that she has a mole that is positive for malignant melanoma…read more She saw a very good doctor at the building next to this one who said a PET scan was important so she could see if the cancer had spread to anywhere else. She said to try to get one ASAP. The imaging center phone support was great, the lady did everything she could to get my wife an appointment. And she ended up getting her in today, which is a Saturday when most of the offices there are closed. The lady who took my wife back to the PET scan room was great and very reassuring. She had to give my wife an injection of a low dose radioactive tracer that the scan will look for, it can accumulate where there is a lot of cellular activity. The test took about 90 minutes, 45 just waiting for the tracer to circulate her body and then 45 for the scan. We should know more in a week when the doctor sees the scan results, this is no fun to go through but MH imagine made it as effortless as possible. Thank you.

I had an extremely frustrating and disappointing experience with Memorial Hermann The Woodlands…read moreMedical Center Outpatient Imaging. After going through the proper channels, obtaining insurance preauthorization and scheduling my calcium score CT, I arrived for my appointment expecting a straightforward process. Instead, I was turned away at the time of service due to an "order code issue." What makes this situation unacceptable is that both my insurance provider and Memorial Hermann had already approved the test. At no point prior to my appointment did anyone contact me to notify me of a problem with the order code. This represents a clear breakdown in communication and coordination between departments. As a patient, I took time out of my day, traveled to the facility, and prepared for the test, only to be told upon arrival that it could not be completed. This not only wasted my time but also caused an unnecessary delay in my care. Diagnostic testing like this is time-sensitive, and failures like this directly impact patient outcomes and continuity of care. It is deeply concerning that an organization of this size allows patients to fall through the cracks in such a preventable way. If there was an issue with the order code, it should have been identified and resolved well before my appointment, or at the very least, I should have been notified in advance. Patients should not bear the burden of internal system failures. This experience reflects poorly on operational efficiency, patient communication, and overall quality of care. I expected far better coordination and professionalism.

Ariyah and Nekishia are so amazing!! They really helped me…read moreout when my orders didn't get sent over properly from my Doctor.

Avoid this location at all costs. The staff has no desire to help and move the line. We arrived at…read more8:30 and waited over an hour to be called to the back. Once called to the back we sat in the room for an additional 10 minutes. If you are fasting and diabetic this is not the place to come even with an appointment. Aside from the long wait, the staff is not professional. If you need to use the bathroom or leave a urine sample, there is no soap or dispenser in either bathroom.