We purchased 3 windows from Storm Tight Windows. They were installed and all three windows leaked for 2 months without our knowledge because the installers didn't put waterproofing under the windows. Two windows had scratches in between the panes which had to be replaced and took a couple of months to come in and get reinstalled. They were sloppy and careless with the caulking. Inspections were scheduled and twice they didn't show up. During their presentation they give you a website for any complaints or issues which go directly to the owner of the company, but that does no good because I've sent 4 with no response by the owner or management. I was to be reimbursed for carpet cleaning due to the windows leaking and it's been 3 months with no reimbursement. I've left several messages for Chris Campbell, Supervisor, and he hasn't returned my calls. The people who work there are totally incompetent. It's been almost 6 months since the windows were installed and we still haven't had the final inspection. read more

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If you are looking for a company to install hurricane impact windows DO NOT use Storm Tight Windows! They are the worst company we have ever dealt with. We ordered windows for our entire house last August. After waiting six months they were finally installed. Only after we had called numerous times! Three of the windows were broken. After trying numerous times to have them fixed they finally came out with new windows to install. Only the windows were ordered wrong! They came back one of the windows was ordered wrong again. Then came back a third time with another wrong window! Just left now for the fourth time with the same window WRONG AGAIN!!! Every time they are scheduled to arrive they are hours late or just don't show up! They are unprofessional, rude, and incompetent! read more

I would not have this company install a light bulb! The sales person was a baffling idiot that did not even know his product, or other product being made. Then he got his manager on the phone to start an argument. We had to ask the salesman to leave the house 3 times before we pushed him out. This guy couldn't sell a snow cone at the beach! To many other good companies out there! These people were rude and unqualified! read more

No one has still gotten back to me as of yet for the broken irrigation line. They also have not signed and sent me the transferable warranty. They are so sad it's funny. I left New York to avoid the three card Monty's kind . We still laugh at the stratospheric price and then the special of the day how was five grand lower which is still higher than everybody else read more

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The installers were professional. Worked so well as a team. Windows installed 2 weeks before Eta hit and the only reason we knew there was a storm was because we could see the trees swaying. read more

Storm Tight Windows - Beautiful - Windows Installation Near Me - Deerfield Beach, Florida

Omg I WISH I had read these reviews before contacting these people. Let me save you some time: You spend about 25 mins talking to people on the phone. Then they send out someone with a whole bunch of windows and a slide show. You will get given a lecture, and you will feel ashamed because clearly you are cheap, and on a budget, and not too interested in seeing how awful other companies windows are. You will also get shown slides of how awful other windows are. This whole thing will take at least an hour. And I believe the salesman was going as fast as he could. In the end, they will not give you a price. Unless you are willing to sign in blood (joke) right away. Exhausting! Waste. Of. Time read more

Beautiful windows with a clean and professional installation. Installer and office staff very helpful. On time and courteous!

We had a great experience with Storm Tight Windows and would highly recommend to consider for the installation of hurricane impact windows. Friendly staff who answered questions we had. Our installer, Augustine, was courteous, friendly and answered any questions we had during the removal and installation of our new windows. Professional and considerate in how to approach the removal of our existing windows to minimize the amount of dust inside our home, and cleaned up afterwards. Frank, the project manager, visited our home each day to check on the progress as well as perform a quality check on the installation. read more

Well worth the wait great customer service. Installers were the best. My husband at the time was wheelchair bound and they helped move and clean up. Very friendly and knowledgeable when asked about products and installation questions. Friendly customer service. Workers and products are worth it. read more

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The product is great but the management of the job was a total nightmare. Hired in November 2014, it's June 21, 2015 and the job remains unfinished. The nightmare: my original salesman disappeared, the company had to measure the job 3 times. Despite that they still arrived with 3 windows that were the wrong size so they had to board up part of my house leaving it unfinished for over a month. They then returned with the same wrong windows and tried to force them into my home by removing a support wall. Inspector caught that and rejected the job (I kept all the paperwork). Promises to get back to me the same hour, same day, same week were never honored. The Project Manager and General Manager never once kept their word about anything at any point. They have an 'emergency contact' website (I have Code 99) which is a total sales gimmick. I've used it over 12 times at various stages of the contract and not once has anyone replied. Only an auto-response, which promises a call within a day and that never happens. Debris remains scattered all over my back yard, including the plywood used to board up my house. I'm missing the cranks to open and close the windows (the GM promised to deliver them 3 times). They damaged my roller blinds (after assuring me I didn't need to remove them), and lost some of my blind hardware. Each and every crew that came out to the job different ... no continuity. The final door installation is the sloppiest handiwork I've ever paid for ... I literally could have hired someone in a parking lot of a Home Depot and would have resulted in better craftsmanship. I've decided to hire someone else to come out and give me quotes on how they could make it look better because dealing with Storm Tight Windows to fix it would just further my nightmare. I absolutely would not buy from this company ever again, which is a shame because I'm not done renovating or adding on to my home and I'll need to find another vendor who can match the style and materials. read more

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Whoa! This company is crazy! First, they have someone (Bruce, Director of Marketing) call you before 8:00AM to wake you up and tell you, "The whole world is up by 8 o'clock." He also tells me there's a $99 fee to come out and give me an estimate. Let me get this right. I want to buy $15,000 worth of windows from you, and you want to charge me for an estimate when there are, what, hundreds of companies out there selling windows? Then he tells me he will waive the $99 fee if all owners are present for their "presentation," which I'm sure would be a hard-sell with pressure to commit. When I explain how that is an impossibility and all I need is a simple estimate he says, "Sorry, that's not how we do business." ??? So scratch this company off your list! read more

Horrible, they put out a radio sweepstakes that apparently everyone "wins". Salesman showed up and an estimate wasn't an option it was pressure sales all go no stop for four hours. They throw a high price at you then give better offers to try and get you to say yes. Always question a company who does nothing but bash their competitors. Want advice when it comes to these guys? Run...terrible customer service, very overpriced and a terrible experience, don't let them in your home. read more

Worst company ever. Waiting for a year to get our windows inspected and three missed appointments later. Nothing. They don't call to let you knew they aren't coming. They don't even try to reschedule. They basically destroyed our home in the process from the walls to the paint and even our front lawn. Customer service is non existent. We call every other day and either get no answer or the run around. read more

I would give it 0 stars butt that option was not available. I am so disappointed in whole process, wish I had never done it. It took 10 months to finally get the windows in. In the process they put windows on my lawn and killed the grass, tripped a circuit breaker and I lost all the food in my chest freezer, didn't show up for numerous appointments, broke one window and had to replace it, workmen were rude and uncooperative, and I find out now that one of the windows is at least a half inch off of level so I cannot even lock the window. Oh, yes, they tell you that you can call the owners number directly so he can address issues. Wrong, I tried 3 or 4 times and got no response from him, only a call from a supervisor who said they were sorry and doing the best that they can. Don't do business with these people. read more

Awesome product!!!!! I have looked at every window in the market and this one is by far the absolute best. read more

The WORST, most costly mistake I've ever made. Owner does not stand behind his product, word or company. Quoted in February, still don't have working windows and it's almost October. Some storm protection. Ha! I wish I would've used Window World again. Storm Tight is terrible and they have no problem wasting my time when no one shows up for now my 3rd scheduled appointment to correct windows that can't open because the bottom falls out. Horrible. read more

I was told that they would keep out the traffic noise, that is why I purchased them, needless to say that is not true. I have tried for over 3 weeks trying to get to talk with the GM, finally after going round and round the lady in the office who is very rude says they can call me at 8:30 in the morning to discuss the problem, when I informed her I couldn't do that she say" what you can't take five minutes for a call" I thought seriously I have called over 10 times and got no where. Their customer service is terrible. Still waiting to get the windows problem resolved. The lady solution was if I did all my windows I wouldn't have this problem. Plus she didn't even know what a Sash was. Do Not Purchase from this company. read more

Do not use this over priced company. MSRP for 35 windows and huge patio doors came to $170,000 and said for me $115,000 they are smoking crack. They want you to sit through a 2 hour presentation. They will give you life time warranty on both labor and product. They make there own windows so what. They try to sell you out on avoiding the middle man. I had 5 quotes on this house ranged from $53,000-$69,000. They tried to sell me on their product and warranty that if anything happens to the windows they are covering 100% on labor and product. For that price, I can get my $53,000 guy and pay him for more windows and doors if they need replacing and will never come close to the $115,000 price. Bruce will try to sell you on it and then they will transfer you to the schedule coordinator. Do not FALL for their sells tactics. USE CGI/PGT windows and get there Hurricane 5 windows. read more

so last week I texted into 797979 for the add on TV I was called a short time later I was given an appointment for 1pm today 8/30/20 at 315: today I cslled them and was told that whoever made the appointment did Not do it correctly and no one will be coming.But they will be willing to make another appointment. IF YOU CANT MAKE AN APPOINTMENT AND SHOW UP HOW CAN YOU BE TRUSTED TO DO A PROPER JOB ON MY HOME read more

Worst experience possible! Got given a discount offer at a Home Expo and the salesman took 3 hours in my home and quoted me $54,000. Told him I had quotes from Home Depot and another company for about $22,000 and he dropped $10,000 off the price and offer only valid if I sign today. This company is not trustworthy and full of sales gimmicks. Stay away!!! read more

I would like to first say I did not purchase nor do I want to based on the price alone. I am on the market to up grade my windows. They are old and let in a heavy draft and definitely does not keep the Texas heat out. The salesman was very nice and very informative. I told him I've done my research on the quality of windows and know a max price I would spend on new windows. I was trying not to waste and ones time but he insisted on his presentation. After two long hours of repeating why his Windows are the best, he finally gives me the quote. I have 11 windows total in my old farm house that is kept up very nicely. The quote came to $35,000. I almost choked when he quoted me that number. Unless the windows are plated in gold, this is way to expensive for windows. That comes out to almost $3000 per window. There is no why in hell that can be good pricing. Outrageous!!! This single mom definitely would not use them based on price alone! read more

This company left a door hanger on my front door. - All of my windows have already been replaced except for one before they dropped the door hanger.. im assuming they hired some college kid to walk around and put them on the doors in my neighborhood.. because its pretty obvious if windows are impact in my opinion so why waste the door hanger. i called the company to give them a chance, as i was wanting to get another quote on replacing my french doors with impact sliders anyways.. so i called them scheduled an appt for an estimate, - person called me from a local number and said they had a minimum of 3 windows, i advised them again that yes i only have one window , but i wanted an estimate on the window plus my 5 french doors. -- typically doors are alot more expensive than windows.....so i thought it would be worth their trip-.. the guy on the phone setting the appt told me that he would call me back after he spoke to his boss -- never did and no one showed up the next day. i called a few hours after the appt was supposed to be and the lady that answered the phone was soooo rude. she shouldn't be answering the phones. she kept reiterating that there is a 3 window minimum, and if i had 3 windows someone would have shown up. They obviously don't value peoples time at all. This company should not be in business. read more

Your wife must be at home for the visit! Day of visit, is your wife here, to which I replied no, she is out on an errand. The guy said he could not proceed unless she was there. So I told him to start inspecting and she will be home in 20 min which she was. Then came the worst sales tactic I have ever been subjected to in my home. The guy spent an hour, no less then one hour showing videos of his boss, the company, their insurance, etc. But not one video or statement about their product, installation or pricing. He spent an hour proving to me I needed new windows. I KNOW I NEED WINDOWS, THAT IS WHY I CALLED AND SET UP THIS APPOINTMENT. Seriously! That is when I reminded him that we have asked several time for him to get to the windows and he continued to show unrelated videos. I advised that he's not starting off this relationship very well when he is not even listening to the customer at the start of the process. I also advised the next words out of his mouth should be about the windows and installation. He said 'let me show another video from our owner about contractor insurance'. I stood up, extended my hand and said goodbye. We hired another company that got straight to the point on the product and pricing. Less than an hour and hit every topic we needed to make a decision and move forward. The installation was top notch and we were happy customers. Storm Tight is a joke, just look at the reviews. I wish I did before wasting a Saturday with those dopes. read more

We are so happy with our new hurricane windows! We are thankful how safe the workers were and great staff!

Strong-arm tactics and bullying by manager Nick Nettles. We signed with them and then had a change of circumstance in financing that was more than 3 days past the signing; they had not even come out to measure let alone ordered any product. Our sales rep, Alex, told my husband it was fine and he could cancel. Nick subsequently called and rudely told my husband he was being held "accountable" and had to pay 15% of the contract price despite the fact that absolutely NOTHING had been done since our initial meeting about a week ago with them. Yes, a contract is a contract, understood, but he has the authority and the leeway to be understanding about the situation and waive it. It isn't as if we were sticking them with windows that had been ordered. He acted like a big jerk, and this is reiterated throughout reviews across Google and the Better Business Bureau. read more

If i could give this place .1 star it would be a stretch. Everything late, everything overpriced, poor service. I really regret choosing this contractor for our home. But we had already committed and were in real need of the new doors. What terrible communication and coordination. Pls Pls do yourself a favor dont believe anything any salesperson says. Anything. Verified customer still having issues with this company. What a mistake. Few tips- pick local contractor, closer the better, read all reviews on the company first. read more

Exceptional contractor, i had 4 estimates! Stormtight presentation, quality of windows surpass the competition by leaps and bound! They were the highest estimate but not by much, the quality, service, installation and garantee beats them all! Peace of mind for my windows has been satisfied well beyound my expectations! Thank you STORMTIGHT for the safety of my family!, home and investment! I can sleep knowing im covered for any situations regarding storms and hurricanes! Keeo up the great work! read more

I am reading all these bad reviews about Storm Tight Windows and I getting very anxious, I asked the guy in the 3 hours presentation if they do jobs themselves, he assured they do, I asked him if they subcontract with any other company, he said no, it looks like they are focusing more in marketing than doing the windows work, after I dropped a downpayments of 1350, after supposedly winning a gift card of 1000, and after three months waiting, i decided to do my homework, it looks like they get the account when people pay three times what other companies charge, then sell the job to any company to do the job for less money without considering if they do a good job or not. I am keeping my fingers crossed and I wish that so many bad reviews are just trolls read more

This is the most wonderful company to do business with. The products are superior to all other window companies out there. The prices are equal to the rest but this company stands up behind their products like no other. I needed service and they were totally awesome no hassles or runaround. They had a service tech out in just a few days and took care of the the broken window in no time flat. They are "Superior" to all the rest. I can't stress more this is the company to use they will always be there for you the client... Ric T. Dania Bch,. read more

We signed a contract with Stormtight to get all of our windows and doors done back in late summer of 2020. It wasn't until March 2021 that they actually started the work (even though we were told it takes 2 months for windows to be manufactured). The staff is lazy and unprofessional! They did an absolute terrible job patching up the drywall in my kitchen and they threw the old windows down from the second floor which left broken glass all over my property. One of the brand new windows they installed was already cracked. They told us they would come back in a couple days to complete the job but no one ever came. We called over the next several months to get someone to come out. Each time we took a day off from work to be home and no one showed up. We left messages and even sent certified letters to the company demanding they complete the work. It wasn't until January 2022 that we finally got someone to replace the broken window. Then a few weeks ago the city inspector came out, looked at one window and failed the inspection. A couple days after that we noticed the kitchen window was leaking during a rain storm. We have left messages and can't seem to get a hold of anyone. If you need windows save the hassle and go with a different company! read more

Excellent product! Service is exceptional, and they stand behind the service. I recommend this company because they are with you through the process and are able to respond with knowledge and educate the buyer to be confident in the choice. The customer service is exceptional and I am glad I made this choice. The warranty is the best I have found, which made this choice the best. read more

Storm Tight Windows has an incredible product. Their installation team was respectful and easy to work with.

Crew of 3 showed up to remove old windows and install 15 windows in my home. .From the outset it was obvious these guys had no clue about removing and installing windows. they must have picked these guys from the parking lot outside home depot or off the streets. first they were using pry bars to remove the old windows, this left holes/tears in the drywall around all the windows. they then installed the new windows without patching up the holes and left. It took them 2days to install 1 window in front. when I called the Company to repair the shoddy work. I could not get any one to come and me they gave me a date for a month and a half away .They left on Oct 28th, its now Dec 4th and so far no one has turned up to finish my windows.. Did I mention , the inspector came and they failed inspection.Please save your money and time--do not do business with this company.. read more

Even though we ran into a few issues in the beginning with permiting, wrong side glass, incorect door handle and missing door frame and screws i will like to say that after my husband went and sat down with chris the manager. Chris came personally to take pictures of our complains/ incomplete work and he promissed to take care of them. I want to thank Chris, Marlene and maintenance guy Dave. We love Dave he was very professional and very nice he fixed all previous mistakes and made us feel like valued customers. My husband and i are now happy our windows and doors are excellent. Love the quality, love how they look and the product is great. Thanks Chris, Dave and Marlen for going the extra mile! When i buy my next house i will definitely reach out to u guys for my new home impact windows and doors. read more

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Twice, no shows for price quote.. They're a dealer for a manufacturer in Pennsylvania.." NOT" a factory-direct as they lead you to believe.. Many bad reviews about this company..Very unreliable.. read more

The worst experience of my life!!!! I regret the decision to use Storm Tight Windows Everyday. Stay away they are anything but a responsible/Professional company. I started my process on 4/4/19 here we are 8/15/19 and still no set date for my windows. Every time I call its a 2 hr phone call and a new date and a new excuse. They bounce you around all the different departments and don't do anything. My financing is expiring on 8/23/19 and now they are saying they could schedule me for the first week of September. Well that doesn't work because it's expired the time frame. I don't know who is going to pay for these window at this point but of course storm tight wants to put it on me. Please don't use this company they give you a list of phone #'s when they come out to you that has people listed that are not even with the company anymore and others that are to different people it is all a false sense of security. read more

BUYER BEWARE!!! Our windows were installed in October 2020 (yes, 2020 is correct). A window broke during installation. The job did not pass inspection. We complained at the end of 2020 that no movement was made on our project. The complaint elicited a flurry of useless activity in January 2021. The last technician left with a list of issues, including the broken window. Throughout 2021 we received a phone call every 2 months or so stating they were ready to come close up our windows, do the caulking, and arrange the final inspection. Each time we told them that, no, until the broken window was replace the inspection would be failed. It wasn't until the fall that someone finally listed to what we were saying and said they would order the window replacement. In September, they called to renew our permit for the work not being done. In late December we wrote a bad review on their website on which they only display the 5-star ratings. Same day we received a call to replace the broken window. It has been two weeks since the window was replaced with no indication they would ever call again. The inspection still remains unscheduled (it takes one day to schedule an inspection) and the final tasks would need to be completed prior to a final inspection. We have been living with sheets on our windows for nearly a year and a half. Is this ridiculous or what? read more

Storm Tight Windows - Our lovely home... - Windows Installation Near Me - Deerfield Beach, Florida

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Being a electrician by trade and listening to the sales pitch for 3 hours and getting a estimate of $24,000 with the cost of a 1 french door of $10,000 so totaling $34,000 all together. is this a joke read more

Storm tight windows installed my windows Supposedly cat 5 impact windows however I still hear the same amount of outside noise as I did before. On top of it my windows where installed November 4th it has been almost 5 months and I still haven't gotten my final permit done. I have called and gotten no where. Very little communication from this company both before and after my windows were installed. Still can't get my final inspection done to close my permits. Seriously someone dropped the ball! I would not recommend them to anyone my neighbors all around my got there windows and final inspections within days of their installs. I'm very disappointed and absolutely would not recommend Storm Tight. read more

While the actual installation was awesome and quickly done, there is a complete lack of customer service after the fact. My windows have been completed for over a month and the Inspections department has yet to return my calls or respond to my emails. They were completely on top of things while trying to get my money, but now that everything is all paid up, it's like they could care less. I'm stuck with them now, but I would NOT recommend these guys to anyone. read more