You can trust Brad Smith Roofing to stand behind their work! We're extremely pleased with our new…read moreroof & gutters installed last year. They met all of the challenges associated with roofing a 1930's English Tutor home, steep roof with plenty of details. Recently I questioned what appeared to be missing flashing tucked away in the shadows of an eave. The front office and Sean were quick to respond, completed a flashing repair, and provided a 'no charge' invoice. Thank you for best customer service.

Save your time and go with someone else. They have ghosted me for over a month. Like other reviews…read morehave stated this company sounds good at first but then does not communicate at all after initial contact. I have been waiting for some kind of response for over a month after being told they would get me started in the next few days. I was told they were waiting for the ITEL reports but they received them days after sent. I have called multiple times and have still not received a response even though the main office says Sean will reach out. Apr 8th - May 28th.......... Still nothing

DunRite just completed installing new vinyl siding and vinyl shake on our house and we are very…read morepleased. Everything went a planned and the house was completed in just a day and a half. Tim our sales representative was very helpful with our choices and he did a great job of staying in contact and following up. The whole process took only a few weeks from the time we placed our order to completion. Also had them replace our skylight. Would definitely recommend this company. Thanks to Tim and the installers that did a great job.

Got Gutters installed. Great quality, great communication through process. Sales rep was…read moreknowledgable and professional.

I paniicked after a person, came and told me I had hail damage and many other problems due to the…read morerecent storm. I remembered that someone recommended Jared at Radiant Roofing for an honest assessment. Wow, I am so thankful for his quick response to my panicking and more so the report that my perfectly fine roof. He was man of integrity. I am grateful beyond ... no words. Thank you.

Extremely disappointed in my experience with Jared and radiant roofing. I was referred to him by…read moresomeone he attends church with - admittedly, this person did not know how Jared did business and hadn't had work done by him before. It was a blind trust type of situation - lesson learned! Jared said he serviced homes in the Akron area - which appeared to be a major inconvenience to him and not really the truth. He was supposed to do the roof, gutters, and siding. The roof was completed quickly, and I'm openly admitting that he did it without payment in advance (this was an insurance claim so he knew the money was coming). He said "okay I don't care how we do it as long as I get payment and a 5 star review". He also called the person who referred me and discussed the business and claim for my home with this person. This person has never lived at my home and I am the sole owner. Very inappropriate. I will add that one of the shingles was extremely discolored and I was told it would come off with the rain. I knew it wouldn't and after a good rain, and the persistent discoloration, I had them replace it. Additionally, the extra materials were left on my front lawn for days longer than they said. This should have been taken after the job was done but the on site project manager, Andrew, could not be bothered with it on the day the roof was completed, apparently. The gutters and siding were a complete disaster. He had me calculate what he was as owed but as he inflated the gutters and siding on his estimate, nothing was matching up. This took hours of my time away from my family when he is the professional being paid to do this work. Personally, I do not think HE has handled insurance claims before. He was very uninformed about many of the common homeowner's practices and left the work to me, the paying customer. He told me the siding had to be done before the gutters. Then two days later, his "project manager", Andrew, called and said they had a cancellation and they were coming to do my gutters. We had not agreed on the gutters or the siding yet but they were pushing to complete the work per their estimate - which was inflated and included items that were not damaged. This would have left me with significant out of pocket costs. I saw in another 1 star review that he said "we do not submit fraudulent claims". However, he submitted downspout damage (all 6 downspouts on my home) to my insurance company - not a single downspout was damaged. He also inflated the siding estimate by adding additional itemized things that were included in the line item already on the estimate - in other words, charging twice for siding. I would implore any perspective customers (and even past customers because likely you overpaid) to review all estimates and contracts with a fine tooth comb before proceeding with this company. On top of the inflated estimate, he spoke to me extremely unprofessionally, calling into question my knowledge of the process and the work. Having worked in the insurance industry for over 15 years, I found this to be extremely condescending. And he ended up doing the things I thought needed done anyway - because it was the right thing to do. But not after much back and forth, including a rude phone call that I had to disconnect. Additionally, there were multiple times we tried to connect via phone. He told me to call to discuss the numbers (again, the work I did for him) but when I called, he legitimately said "what's up" and acted like he didn't know why I was calling. He was adamant about a zoom call but when I would call him, he would blow me off and tell me to text him. When I brought this all up to him after letting him know I did not want him doing any additional work, he apologized and acknowledged the delays but then blamed the delays mostly on his newborn baby. As a full time single parent who did the newborn and baby stage solo, that was the most pitiful excuse I've ever heard. Additionally, it's insulting to me that he would think I would feel having a newborn is an excuse for how he conducted himself. After we spent awhile on the phone and finalized a plan for what documents were needed and how payment would be handled, he then text asking to come by and pick up the check and that he would print all the documents because he wanted to "honor his customers". I now realized he just didn't want a bad review - if he cared about his customers, he would have done right by me the entire process. But that's not the case. He earned this review. Absolutely abhorrent business practices and no follow through on expectations set. I would never recommend this company, nor will the person who referred me. Not looking for a response from radiant roofing on this - I do have receipts for everything stated above - but I do want to warn potential customers about his business practices and lack of time management/organization.

Worked on my home over many years. Just did my roof in Lyndhurst. very reasonable price...efficient…read moreand quality work. Also recommended by Lyndhurst Lumber as a local reliable contractor.

The crew just left and this experience was 5 star from start to finish!…read more We got an estimate a few weeks ago for a roof. Scott was on time and provided lots of details of what it would take to complete the job. We needed a little time to decide and he understood. When we called to confirm, we were given a timeframe of about 6 weeks before they could get started. Imagine my surprise when we got a call 2 weeks later that they had finished a job early and were able to fit us in! The crew arrived on time, was professional and efficient. I'm pleased with the look of the roof and they did a thorough job cleaning up as well. Overall great experience!

Precision Tuck-pointing did an awesome job and was a great value! Not only did a terrific job, but…read more(other than the tuck-pointing) you wouldn't have known they were here! Job site was so clean after they were done, I was amazed. I had just re-stained my deck the day before and expected to see it covered in dust, but the deck was as clean after they finished as before they came. Kudos to the Precision team! I highly recommend them!

My boyfriend's family was looking for a tuckpointing service to fix a crack spanning the front of…read moretheir brick home and also some repair work on the front porch. We set out on a Google search and precision tuckpointing was one of the first companies to come up. I though we might as well check out a company who literally has tuckpointing in there name- they must be the experts, right? After going through photos online we felt this was the company for the job and we sent an inquiry. Responses were fast and an appointment was made quickly. When they came to the house his mom was told that they could absolutely tackle the crack but that the brick porch was not a job they felt comfortable taking on due to too many bricks that needed replaced. This may sound like a bad thing- but we sincerely appreciated the honesty. Especially during this time of COVID-19, many businesses need our patronage more than ever. Having a company who knows what they do well and what is beyond a service that can be provided at a high quality level is a company we want to work with. They were able to complete the job with the crack across the from of the house and if you had never seen a before you wouldn't even be able to tell that a repair was made. They were very happy with the results and it has taken a weight off of their shoulders to know that further damage has been avoided by making these repairs. Very happy with the service!

Have recommended Tom to my neighbor and they also did their fathers roof. Very honest and extremely…read morehelpful!

My wife noticed a leak from our roof that was already pushing 30 years old, so we called out some…read morecompanies to take a look and get some estimates on the work. Joe came out, took a look what was going on, and gave me an estimate that was identical in scope but half the price of another estimate we received so we opted to go with Eames and Sons. Joe was fantastic to work with and kept me up-to-date on scheduling of the entire process, from dropping off a trailer for the old roofing materials, dropping off the new materials, the actual day of work, etc. The Eames and Sons crew came out, did the work in a single day, and then Joe came out the next day for an inspection. Joe noticed some of the work wasn't up to the Eames and Sons standards, so he had someone from the crew come back out and redo it and then came back out the same day to check on the work again. I also noticed that some of the mortar between bricks near some of the work seemed to now be missing and he came back out on his own time to fill in the gap. Eames and Sons, and specifically Joe, definitely went out of their way to make sure our roof was perfect and that I no longer needed to worry about the leak we found. This was a fantastic experience, and I would definitely recommend others use Eames and Sons for their roofing needs. EDIT: I noticed some damage to a window screen after the dump trailer was moved away. Joe fixed the screen himself and sent someone else out to take care of some of the metal around the window as well. Eames and Sons has gone above and beyond what I expected and they have set a very high bar for any work that gets done around our house in the future.

After difficulty dealing with another Reconstruction Company after our garage fire, we contacted…read moreSureRoof . Our neighbor was very happy with her new siding and roof and highly recommended Sure Roof to us. Tony came out to our house within days and had new plans sent to our insurance company. He did all further communication and negotiations with our insurance adjuster and the process began quickly. Orlando was the person who handled the everyday rebuild of the garage and interior work. The team showed up as scheduled, working Saturdays and sometimes well into the evenings. I always knew the game plan and was updated several times a day. My home was left as clean as possible, the craftsmanship is meticulous, and the team went above and beyond to get us back into our home. Orlando and Tony keep everything moving smoothly and efficiently. There were so many awesome tradesmen: Ted (or T.J.) and his team was amazing with the windows and siding; Don the interior painter is a perfectionist. Their team has longevity and good working relationships. Above all, we were treated like family.

Have been dealing with SureRoof for a few years now. Giovanni (General Manager) is my contact, he's…read morea really great guy to deal with, he always works hard to ensure that things are done to the customer's satisfaction. I call them whenever I need services on the exterior of my home. They installed a new roof on my garage (excellent), they repaired/installed gutters on my garage, they installed screens on all my gutters to keep out leaves (their gutter guy Joe handled his business), Last year they installed 23 new windows in my house (Mike did an excellent job on the install) Good quality windows provided by SureRoof.. They recently (October 2022)installed vinyl siding on my house and garage (beautiful work). (Their siding guy Ted is truly a pro that takes pride in his work, his trim work is impeccable). And lastly Carmen the receptionist, so sweet and always a pleasure to talk too, she answers your questions and if she doesn't have the answer she always finds out and calls right back, she never leaves you hanging. Overall I highly recommend SureRoof. Giovanni and his crews are 5 stars in my book.

We hired Brick by Brick Masonry to do a significant amount of work on our 1930s Tudor before we…read moremoved in, and we were extremely happy with the results. Great communication with what will get done and when it will get done. They're extremely busy so they first had us booked for a few months out, but due to a cancellation they were able to make it the following week and I jumped at the opportunity. Their team rebuilt our front porch, repaired broken arches, fixed several window lintels, and repointed a lot of worn out mortar around the exterior. The guys were all incredibly professional, and the craftsmanship is excellent and a great value. Everything turned out great, and it gave us wonderful peace of mind to have these major repairs completed before getting settled. We have been thoroughly enjoying our home ever since. Highly recommend their crew to anyone in the Cleveland area looking for quality masonry work!

Brick by Brick replaced my brick front steps after a shoddy…read morecheap job done prior. They did such a beautiful job I almost cried when I saw it. Thanks BBB team!!