I read some of the reviews for siding and windows and must say my experience with Empire has been…read morenothing but positive-from the initial sales meeting to final install. I was asked if there would be a significant other attending sales pitch meeting and I politely indicated I'm a single mom and will make the final decision myself. Yet, I understood the reason behind the inquiry and had no problems with it. The sales guy was straight to the point didn't really try to sell me the product just provided information regarding the product and answered questions I had accordingly. Which I was grateful for! He let me know that there would be about an 8-week fabrication Lead time which I was fine with. The windows did end up ready for installation within that time frame. Empire graciously set the installation date according to my schedule. And I can't rave enough about the three person team who came out and completed the install. Dave and his crew were on time, addressed my concern about placing down floor protection- which they had already anticipated. They were knowledgeable with the product and how to install the windows and the back patio door. Hard consistent workers, there was no downtime during the install. the framework after the bay window was removed was done very professionally and looks amazing. They answered my questions professionally and didn't make me feel stupid for asking very simple questions at times. I cant say enough about this crew, I hope they see this review and see how appreciative this single mom is. They cut no corners and provided exceptional install service that gives this mom a peace of mind! Plus they graciously accepted to take a photo in front of my new front windows!! Thanks Empire for the new windows and patio door!

Had windows replaced in 2020. Would never buy again from them. One window is fogged up and was told…read moreI had to pick the window up which would be a 50 minute drive. Numerous window coil springs/balances break everytime I try to tilt them out to clean the windows. The part that breaks is cheaply made. And You have to silicone the frames so they open smoothly.

We are currently working with Brad on a design for a new home in Geauga County. Brad and the team…read moreare absolutely the most professional, helpful and creative group we've found over the years when building homes, garages, etc. Premier has made it easy and reassuring and we look forward to the final product. Thanks Brad!

I've always found Premier Custom Builders to be a quality builder with attention to detail. Very…read moreprofessional to work with. I'm a luxury home realtor and I love selling homes built by Premier!

Have recommended Tom to my neighbor and they also did their fathers roof. Very honest and extremely…read morehelpful!

My wife noticed a leak from our roof that was already pushing 30 years old, so we called out some…read morecompanies to take a look and get some estimates on the work. Joe came out, took a look what was going on, and gave me an estimate that was identical in scope but half the price of another estimate we received so we opted to go with Eames and Sons. Joe was fantastic to work with and kept me up-to-date on scheduling of the entire process, from dropping off a trailer for the old roofing materials, dropping off the new materials, the actual day of work, etc. The Eames and Sons crew came out, did the work in a single day, and then Joe came out the next day for an inspection. Joe noticed some of the work wasn't up to the Eames and Sons standards, so he had someone from the crew come back out and redo it and then came back out the same day to check on the work again. I also noticed that some of the mortar between bricks near some of the work seemed to now be missing and he came back out on his own time to fill in the gap. Eames and Sons, and specifically Joe, definitely went out of their way to make sure our roof was perfect and that I no longer needed to worry about the leak we found. This was a fantastic experience, and I would definitely recommend others use Eames and Sons for their roofing needs. EDIT: I noticed some damage to a window screen after the dump trailer was moved away. Joe fixed the screen himself and sent someone else out to take care of some of the metal around the window as well. Eames and Sons has gone above and beyond what I expected and they have set a very high bar for any work that gets done around our house in the future.

Loved JR from the moment he walked into my home. Knowledge, through and readily available with…read moresolutions. Highly recommend.

The Third Estimate was one of 3 estimates we had for a roofing project in 2025. We ultimately did…read morenot choose them due to how aggressive they were in trying to get us to commit to the estimate they offered. In 2026, the time of this review, we had hail and wind during a storm last week and I get a random text from them (see picture) stating that I signed up for messages from them, which I did not, and noted the storm. Are they storm chasers now? I really wish they would not "opt in" people that never opted in.

They do a great job and are very professional. I was extremely happy with them and would highly…read morerecommend them.

Their crew is not professional... screaming up and down the road in their big trucks going way too…read morefast and then they SCREAM all day about measurements... also they were here one day for a few hours and then showed up two days later and took forever... as a neighbor having had the woman on the other side have her roof replaced and barely knew they were there and the guy across the street having had his roof replaced... and it was quiet and over with before I know it... this was an unprofessional loud and obnoxious multiple day annoyance... and watching what they are doing... not sure at all my neighbor got his monies worth... not at all sure they did a good job... and 10? Workers cars parked all over being loud and inconsiderate... terrible! And no boss ever showed up... ugh!

The service requested was completed. The quality was excellent and the value was excellent. The…read moreCertaPro paint team was also execllent. We will be using them again

House looks great. Team lead, Alejandro, was very responsive and helpful in insuring we got all the…read morecolors right. The whole team did a great job. Would use them again.

We just had a new metal roof put on last week. service was great. Workers very polite and friendly…read more Cleaned up everything and no mess left! Would highly recommend!

I would recommend that future customers read carefully the "Color Disclaimer" section of the Owens…read moreCorning" shingle literature & take some time to research their color selection. I made a snap decision on a shingle color from a small sample while talking to the TLC rep for ten minutes and have regretted that decision ever since. The TLC rep made no mention of researching the color selection so it is up to the customer to do so. To be fair the roof job went very well. All of the TLC employees were friendly, professional & showed good workmanship. I would recommend TLC to anyone but would caution them on their shingle color selection.

I had an outdoor staining project to be quoted. They were very responsive, very pleasant…read more We did not assign them the job because the quote was $10,000 vs CertaPro and Chagrin Home improvements and two others came in around $4,000 each.

We have been a customer of Chagrin Falls Painting for as long as we have owned our home. (4 years)…read more We are very happy with Daryl and his crew. They are always friendly and ready to work. Daryl always accommodates us in a timely manner and he makes sure that everything is done the way we want it. They have done interior and exterior of our home. We had wood stained outside and it looks terrific! They take the worry out of wondering if it is done correctly because it always is. Daryl is meticulous on matching up colors so it all blends together. It is greatly appreciated. You can't go wrong with Chagrin Falls Painting. They are my "go to" whenever we need painting done. Thanks Daryl for all your help over the years!

I paniicked after a person, came and told me I had hail damage and many other problems due to the…read morerecent storm. I remembered that someone recommended Jared at Radiant Roofing for an honest assessment. Wow, I am so thankful for his quick response to my panicking and more so the report that my perfectly fine roof. He was man of integrity. I am grateful beyond ... no words. Thank you.

Extremely disappointed in my experience with Jared and radiant roofing. I was referred to him by…read moresomeone he attends church with - admittedly, this person did not know how Jared did business and hadn't had work done by him before. It was a blind trust type of situation - lesson learned! Jared said he serviced homes in the Akron area - which appeared to be a major inconvenience to him and not really the truth. He was supposed to do the roof, gutters, and siding. The roof was completed quickly, and I'm openly admitting that he did it without payment in advance (this was an insurance claim so he knew the money was coming). He said "okay I don't care how we do it as long as I get payment and a 5 star review". He also called the person who referred me and discussed the business and claim for my home with this person. This person has never lived at my home and I am the sole owner. Very inappropriate. I will add that one of the shingles was extremely discolored and I was told it would come off with the rain. I knew it wouldn't and after a good rain, and the persistent discoloration, I had them replace it. Additionally, the extra materials were left on my front lawn for days longer than they said. This should have been taken after the job was done but the on site project manager, Andrew, could not be bothered with it on the day the roof was completed, apparently. The gutters and siding were a complete disaster. He had me calculate what he was as owed but as he inflated the gutters and siding on his estimate, nothing was matching up. This took hours of my time away from my family when he is the professional being paid to do this work. Personally, I do not think HE has handled insurance claims before. He was very uninformed about many of the common homeowner's practices and left the work to me, the paying customer. He told me the siding had to be done before the gutters. Then two days later, his "project manager", Andrew, called and said they had a cancellation and they were coming to do my gutters. We had not agreed on the gutters or the siding yet but they were pushing to complete the work per their estimate - which was inflated and included items that were not damaged. This would have left me with significant out of pocket costs. I saw in another 1 star review that he said "we do not submit fraudulent claims". However, he submitted downspout damage (all 6 downspouts on my home) to my insurance company - not a single downspout was damaged. He also inflated the siding estimate by adding additional itemized things that were included in the line item already on the estimate - in other words, charging twice for siding. I would implore any perspective customers (and even past customers because likely you overpaid) to review all estimates and contracts with a fine tooth comb before proceeding with this company. On top of the inflated estimate, he spoke to me extremely unprofessionally, calling into question my knowledge of the process and the work. Having worked in the insurance industry for over 15 years, I found this to be extremely condescending. And he ended up doing the things I thought needed done anyway - because it was the right thing to do. But not after much back and forth, including a rude phone call that I had to disconnect. Additionally, there were multiple times we tried to connect via phone. He told me to call to discuss the numbers (again, the work I did for him) but when I called, he legitimately said "what's up" and acted like he didn't know why I was calling. He was adamant about a zoom call but when I would call him, he would blow me off and tell me to text him. When I brought this all up to him after letting him know I did not want him doing any additional work, he apologized and acknowledged the delays but then blamed the delays mostly on his newborn baby. As a full time single parent who did the newborn and baby stage solo, that was the most pitiful excuse I've ever heard. Additionally, it's insulting to me that he would think I would feel having a newborn is an excuse for how he conducted himself. After we spent awhile on the phone and finalized a plan for what documents were needed and how payment would be handled, he then text asking to come by and pick up the check and that he would print all the documents because he wanted to "honor his customers". I now realized he just didn't want a bad review - if he cared about his customers, he would have done right by me the entire process. But that's not the case. He earned this review. Absolutely abhorrent business practices and no follow through on expectations set. I would never recommend this company, nor will the person who referred me. Not looking for a response from radiant roofing on this - I do have receipts for everything stated above - but I do want to warn potential customers about his business practices and lack of time management/organization.