My initial experience was great, however, their website is not functioning properly to receive…read morepayments. I have called & reaching the processing center 4 times trying to get resolution & not have to pay the $3.95 processing fee. I've finally paid it.. as I don't want to incur a late fee as well. I have wasted so much time trying to pay my payment. This is unacceptable.

Metro Self Storage has been absolutely amazing. From our rainy day move-in to our move-out day when…read moreour movers flaked, Taylor and the staff helped us every step of the way. They always greeted us warmly and helped resolve any/all issues (all of which weren't caused by them, but they helped anyway!) The facility was always clean, well lit, and easily accessed. I'd recommend them to anyone and everyone needing storage. I can't imagine there being a better facility in the greater Nashville area.

In less than a year my storage has gone up from $120/ month to now $318/ month. Do not rent here…read more If you move in with a special price it will only be honored for 1-2 months. I specifically asked when moving in and the girls said price could go up but not more than $50. $200 in less than a year. Horrible!!!

Tina the store manager was absolutely amazing and such a God send!! I have had a nightmare cross…read morecountry move and the driver who was delivering was saying he couldn't deliver my stuff to this storage facility. Tina walked him through exactly how to get the 18 wheeler in and also took a stand with them to not charge me extra. I am truly beyond grateful!! ~ Tanya

Kathy was very knowledgeable, and friendly. Storage units are well kept. Clean facility. Looks like…read morevery good security. Prices are reasonable.

I have been using this storage unit for a couple of years…read more It's a very clean facility and the people that work there are always friendly and helpful.

I have to correct my review I mistakenly was referring to a different company. I had a company in…read moreTennessee I used that had a similar name. This company has worked in getting my son's load and currently has it in storage waiting for the address to drop off in San Diego. They did what they said and we are okay with them.

From the owner: CubeSmart Self Storage of Franklin, TN offers affordable self storage with premium amenities. Our…read more5070 Carothers Pkwy location has many storage units, including climate controlled storage units. We also offer a variety of moving supplies like tape, boxes, and bubble wrap. With over 1,000 stores nationwide, CubeSmart Self Storage is one of the most trusted names in self storage. Reserve your storage space online or drop by today!

The customer service is HORRIBLE! The property manager is very nice, the problem is that she's…read morehardly ever in the office. We have wasted more time driving back and forth to find her in the office, just to get a small task accomplished like turning in a lock or bringing in proof of insurance. Public Storage needs to make sure someone is always available to help customers during business hours. I shouldn't have to waste time and gas trying to track down the manager. I can't even get help on the phone!

This place is the best on every level. Dana at the front desk was very helpful, we were unloading…read moreour truck & she brought down a couple of carts for us. The elevators are bigger making it easier to move big items. Oh & the carts are much easier to maneuver & there quite a few of them. It's super clean and you can actually tell the a/c is on so you know your stuff will keep quite well. Excellent service!!! Now, the only thing that truly needs to change in ALL of storage & rental world is the ridiculous "stock-market pricing"! One day the price is x & then 2 days later the price has gone through to roof. This is just a legal way of gouging customers! It's infuriating!!!

Good location, super friendly service, but the "grounds" could use a bit of an update out back…read more Fair rates, overall good experience.

This place is convenient and meets all of my storage needs 110%. I highly recommend using this…read morefacility if you need storage. Larry, the facility manager, has been very helpful to us.

Just ended my need for a storage unit and Rick at Alpha Mini-Storage made the whole process…read moretrouble free. The unit was dry and secure, access was easy and I had zero problems. I highly recommend Alpha.

From the owner: Alpha Mini Storage is one of the first Self Storage Facilities in Franklin. Before the big chains…read moreand high prices for services that most people don't need, there were the small facilities like Alpha that provided for secure, easy to access storage for businesses and individuals who needed extra storage. Unlike the big chains, Alpha is managed by the owner, Rick Puncochar, a resident for over 25 years in Williamson County. We are located at 140 Alpha Drive in Franklin, approx 3 miles south of Downtown off Columbia Drive or 2 blocks north of the new Target Shopping center at the intersection of Mack Hatcher and Columbia Pike.

We love this storage unit Angie is very helpful and one of the sweetest people you will ever meetread more

New company, raising prices and not caring about contracts and deals in place and no one will…read moreanswer you or call you back. Awful customer service. Stay Away.

Don't bother trying to get your propane tank refilled here. We have been here multiple times and…read moreleft with the same result each time. No one ever comes to help us and when we go to seek help, they tell us that they are understaffed and to come back in a couple of hours. Terrible service, do not recommend. We will not be returning.

Went in here to buy some moving supplies and needed a few mattress bags. The gentleman working the…read morecounter was so kind and genuinely helpful. I was about to buy some more expensive ones and he actually suggested slightly cheaper ones and explained why they would work better for my needs. To me, that is customer service, sacrificing a few dollars to make sure the customer is taken care of. I'm moving away from this location so likely won't be back, but I definitely recommend them if you have any moving needs at all. Thank you guys, I appreciate your help!