StorQuest Self Storage

3.6 (11 reviews)

Self Storage

Closed • 9:00 am - 6:00 pm

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StorQuest Self Storage - Self Storage Near Me - Louisville, Colorado

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Richard H.

7 years ago

BEWARE!! STORQUEST STOLE MY LIFE THIS WEEKEND!!! My 10x30 unit was auctioned "ACCIDENTALLY" to someone-after renting here for 3 years and paying them thousands of dollars, assuming my belongings were safe in storage here. So far, all I have gotten was "SORRY, IT WAS A MISTAKE" from the manager Mary. After logging into my account and noticing one of my units was no longer showing, I called them immediately and was informed that they "didn't know why it wasn't showing" and "think it may have been auctioned", like it was no big deal? HOW DOES THAT HAPPEN??!! It was only after begging the employee to have the manager Mary call me ASAP that I was able to confirm with her that, YES, it had indeed been "accidentally auctioned" along with someone else's unit that was also "accidentally auctioned" because of her "mistake". How do 2 different customers' storage units get accidentally auctioned?!? I have made several panicked calls and left voicemails PLEADING for them to fix this ASAP. As if that was not bad enough, Mary (manager) also informed me that she was ALLOWING THE BUYER ACCESS AGAIN LATER THAT DAY to empty the remainder of my unit!!!!!! This was AFTER she had admitted to me that she was sorry and this was her "mistake". She was going to allow him to continue taking THE REST of my belongings out of MY UNIT that SHE accidentally auctioned??!! AFTER she had asked him to bring everything back and told me he understood and had agreed to bring everything back. And she didn't understand why that would be a problem? ALL of my irreplaceable belongings ARE GONE! And not one employee at Storquest seems to care about resolving this, which makes it seem like this is just something normal that happens all the time there?? No one there has seem alarmed/concerned at all by this. Aside from this experience being a complete nightmare, THIS IS FLAT OUT WRONG AND ILLEGAL!! This is everyone's worst nightmare when deciding to entrust a storage company to store your life at their facility. They have not done anything to get my belongings, memories, my children's keepsakes back!!!! I will be contacting a lawyer TOMORROW and aggressively pursuing legal action against them!! Mary-store manager Makayla and Josh-district managers HAVE DONE NOTHING!!! read more

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Jim P.

10 years ago

Very helpful staff and nice, clean facilities. I reserved a 10x10 unit online but when i looked at it in person I realized it was too small for my needs. I needed a 10x15. I expected the change over to a different unit to be a drawn-out process, but the onsite staff made it happen quickly and painlessly. And they still honored the online reservation price, a big win for me. As for the unit, I got a 10x15 driveup with a roll-up door, which is necessary in light of the size of some of the furniture I'll be putting in there. But there's an added bonus in that the unit has a 2nd door on the back that makes it accessible from the inside of the building. Another win as it allows me to put items that I might need to get to frequently near the inside door while the larger, long-term storage items can stay by the exterior door and out of the way. I am a repeat customer of this location. And as long as I remain in the area it will be my storage of choice. read more

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Saul D.

6 years ago

Friendly service! John was super helpful in getting me the right unit for all my storage needs!

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Keyani C.

9 years ago

Love this place!! It's so cheap, and the people are so kind. Our car broke down while we were there and Zach was so nice and helpful. The people here really do care. I definitely would recommend the place. read more

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Morgan T.

9 years ago

Scott is awesome! He is really personable. I recommend emailing them if you want a quick response. The storage units are really nice as well but bring a flashlight! read more

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Mara R.

You just made our day, Morgan! We're thrilled you had such a positive…

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Vicki H.

10 years ago

I'm back to let all know I was contacted after leaving this review. Corporate wanted to see if they could help me at all. I'm pleased to say they were willing to help make it a little easier to replace a few things. I really didn't expect to feel any better about this but they wanted to try to make it right. I was also told the problem is also now being addressed in a more aggressive manner. I only put one star because it wouldn't let me do no stars!!! do not rent from these people. your stuff will be infested with rodents and even though you have renters insurance they will do nothing for you. the customer service staff is unbelievably rude and is absolutely no help whatsoever!!! stay far far away from this place!!!!! read more

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Mara R.

Thank you for your feedback and for bringing this to our attention.…

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Mark M.

10 years ago

I don't see how the concept of self storage could get much better. Scott, the Manager at this facility helped us out a great deal, was always available and bent over backwards to make sure we were able to get our equipment out when needed. He coordinated deliveries and pickups and was generally fabulous. I am speaking specifically about the 1200 Lock Street location and we were very satisfied with the service we received. read more

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Mara R.

Hi Mark, thank you for taking the time to write a review of our…

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M K.

11 years ago

Well, now I see why this company is so poorly rated. Put down a deposit to reserve a unit just over a week ago. Then went home to St. Louis to pack up. When I called them to confirm today, they told me they could no longer "hold" a space with a deposit. I responded with my receipt and account number, and was told that reservation had been canceled and refunded nearly a week ago! Yet there is no refund, and no email to me! What a scam. Stay away... far, far away. I know I will. read more

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Barbara L.

13 years ago

I had been a good customer of this facility for three years. This facility has changed management since the last review was posted. I would have given it 5 stars under the previous management, now it doesn't even deserve 1 star. In a nine month period, my rate was increased twice (with no notice): when contacted about the increase, the manager (Matt) told me he could increase the rates every month if he wanted to. When I went to move out, my belongs were covered with mouse droppings and there was a dead mouse in my couch. I contacted Matt and he simply told me to contact my insurance company and "thanks for the heads up" - not sorry or is there anything I can do? - horrible customer service. Also, I called the district manager for this facility three times (and left messages) before I moved out - he never returned my phone calls. read more

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Hadley L.

9 years ago

Zach was wonderful, so personable! Extremly helpful in finding me the right size unit and answering my questions. 10/10 recommend using StorQuest. read more

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W L.

11 years ago

Helpful staff, clean facilities, convenient location. Gated access. Open on weekends. Definitely recommend this and the manager, Matt!

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Alan W.

Hello Whiting:…

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More info about StorQuest Self Storage

1200 Lock St
Louisville, CO 80027
Directions
(720) 370-1887
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Visit Website
https://www.storquest.com/self-storage/co/louisville/1200-lock-street?%2Futm_source=yelp&utm_medium=organic

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Does StorQuest Self Storage take credit cards?

Yes, StorQuest Self Storage takes credit cards.

From the Business

Specialties

24/7 Customer Support. At StorQuest Self Storage in Louisville, CO we offer drive-up units, temperature-controlled units, and interior units ranging from 25 square feet to 400 square feet. Our facility is fenced and well-lit, monitored by 24-hour video surveillance, and guarded by computer-coded gate access. As your one-stop-shop for all of your storage needs, our facility also offers moving and packing supplies that you can purchase in the store or online.

History

Established in 1994.

Established in 1994, StorQuest Self Storage owns and operates a thriving network of over 300 modern, innovative self storage properties across the United States. Headquartered just steps from the Pacific Ocean in Santa Monica, California, StorQuest is focused on delivering the highest-quality storage solutions backed by the best service in the industry, and helping you Make Room for Awesome.

Meet the Manager: StorQuest M.

The team members at StorQuest Self Storage understand the importance of your stuff. We care about you, your belongings and we make it our priority to help solve any storage problem. Our nationwide team of storage professionals is dedicated to providing you with superior service, customization and care. We strive to provide you with the best storage solution by offering well-maintained and affordable self storage facilities, complete with a full suite of services and amenities. We enjoy customer engagement and aim to deliver the most personalized and stress-free self storage experience available.

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BMB Secure Mini Storage

4.6

(12 reviews)

Very accommodating and friendly. They are priced right and dop not gouge you after one year of…read morestorage like most do such as PUBLIC STORAGE as they are crooks there. Public Storage raised my amount $100.00 every year, so I left. Public Storage like most, start you out with a fair price, then at the end of the year send you a letter stating the increase. Take your business to BMB Secure Mini Storage you will be happy even if you have to drive over an hour or so to get there; it's well worth the move

Friendly family owned business. Billing was simple. Facility was secure and easy to access…read more No hassles storage. Would absolutely use again.

StorQuest Self Storage

3.2

(11 reviews)

Staff is very friendly, but trying to get a refund due for a payment that was made for months…read morebeyond my service contract terminating has been utterly frustrating. ENDLESS back-and-forth, with mentions that a check is being sent (..it's not), always friendly but unfortunately they can't simply issue a refund on my card. I would avoid for these predatory billing issues that I'm experiencing. Yikes!

I got a small storage in Boulder, CO ....I sent them a check for 6 months , they confirmed receipt…read moreand 2 weeks later i get an automated email and text saying my account is past due ... WHF ?? Plus my rate i was told it can randomly go up FIVE TIMES ?from like $20 to $100 a month ...

Guardian Storage Louisville

4.9

(9 reviews)

Overall, I was very happy with this storage facility. It was clean and functional, and the admin…read moreprocess was straightforward. The initial discount on the first month also made it cost-effective. Nevertheless, I received a price raise of $30 for my 10* 10 box after 5 months. It came in the mail to my parents while I was overseas (I never received any communication by email). For this reason, I wouldn't use them again. That price increase in such a short amount of time is beyond inflation and felt misleading. I hope they reconsider this policy because otherwise, I was satisfied.

Storage is storage, right? Nope, not with Empire. With this company I felt incredibly well treated…read moreand very safe to store my most precious possessions. The owners are detailed, and kind, and the facility is new and beautifully clean and well maintained. They're really incredible people which makes all the difference.

Dillon Road Storage

4.3

(13 reviews)

•$$

I've always chosen Dillon Road Storage for all my U-Haul rental needs. They are usually not too…read morebusy and I'm in and out in about 10 minutes. The place is very clean and the staff is friendly.

Trigger warning! WARNING!!…read more I had an appointment to pick up my U-Haul trailer, for a three day rental. I was called 24 hours it in advance and asked to come one hour before closing. The business was not prepared to deal with the amount of customers that were present at the same time. When I showed up one hour before closing, all the parking spots were taken. So I pulled as close as I could to the east side of their small parking lot. I went in, I sat down and waited my turn. As Soon as the receptionist finished with her client, the male client left, and she started with her next client, female. Then he(the client whom just check out) returned, asking who drove the vehicle that I was in. I told him that as soon as I could that I would definitely move it for him, because there was no parking Spaces available. He started yelling at me, then someone else (female client) started yelling at me, then the people behind the counter stared yelling at me. Just to be clear I was the only person that was light skinned and blue eyed the entire building. I had to endure such a racial slurs says "white bitch"& "Privileged white bitch". I was told by the Male worker I was being Berate, for standing up for myself. I offered to move, which was denied. I offered to back completely out of the area, which was denied. Eventually the Male client who was screaming at me in the parking lot left. Before he left, he screamed at me. Calling me 'white' and other things. At this time I'm just stunned. I parked and went inside to ask the manager what the next step was. He told me that they refuse to do business with me. A female, being yelled at by a man and woman in the parking lot. I would like all the none Prejudice individuals of our community to understand that this is not a place That I would do business with. I'll pick up my U-Haul from anywhere else in the area except this place. So, what happens when, one person has no pre judgment, and the other does. ---- Update: Your response is just as I thought it would be. I'm still not interested in doing business with you.

Boulder Self Storage

4.6

(22 reviews)

Good service. Attentive, organized, reliable. Facility feels safe and maintained well.read more

We have been using BSS for many years. Denise is the best manager yet. Super professional !!! She…read morehas made it very easy for us to get in and out and rent extra space as needed. Also, is super smart and when we had billing questions was abe to get us invoices immediately. Denise, you are the best. Thank you again for all of your help and support. Mary & Tom SAG

Flatirons Self Storage

5.0

(2 reviews)

We had a storage unit with Flatirons for the past 2 1/2 years for my mother-in-law's furniture…read moreafter she passed away. The initial fee was never raised in all the time we had the unit (10x10). The initial fee was not some low fee that was then jacked up which was our experience at another nearby storage facility that we had for my elderly parents. Additionally Flatirons has all indoor storage areas. Our unit was clean and climate-controlled and for a price LESS than what we paid at the outdoor unit we had for my parents. The woman working in the office was always helpful - and available for questions. Flatirons had dollies available for use which was extremely helpful. Highly recommend this place.

I needed to store all my belongings while my apartment was being renovated and I chose Flatirons…read moredue to its proximity and reasonable rates. The space was clean and easily accessible. In the midst of moving some of my items, I realized I would need a larger space and they were very accommodating in moving me to a larger unit without any difficulty. An issue with the automatic security doors not working at one time was resolved relatively quickly. Both Cathy and Ian were very easy to deal with and were very helpful with any questions and concerns I had. I would definitely use them again.

Guardian Storage Superior

3.8

(17 reviews)

I talked to customer service on the phone two weeks ago. They were unwilling to fix the situation…read moreand clear not as apologetic as their Yelp and Google response suggests. I think they are really misleading.

Wonderful climate controlled units. Even when there was heavy smoke outside, the air in the unit…read morewas clean.

Elite Storage

4.5

(19 reviews)

I never thought I'd gush about a storage business, but I LOVE Elite Self Storage! We live in…read moreBoulder and were looking for some lower priced long term storage for things like Christmas decorations and other seasonal items. Elite is the best. It's a great value and the facilities are amazing. The management lives on the premises. There's gate with passcode, tons of video cameras. I feel like my things are very, very safe there. The convenience features are also great. There's a covered loading dock and there are several carts available for you to use. Everything is super, duper clean--spotless even. There's are soda/water and snack machines if you're there for a while. We're on the second floor, and it's still the most convenient storage unit I've ever had.

Elite is a first-rate storage facility, ESPECIALLY since Sondra and Marvin have assumed management…read more- they are seasoned pros in the storage/moving business, and have many years of experience in the field. They know how to run things properly, with astute attention to detail, legality, and due diligence - but they also bring understanding, heart and compassion to their business dealings. They relate to their customers as real people, with their own unique cares and concerns - and in context with the services they're providing, as clients who are often feeling stressed and under duress. HIGHLY RECOMMENDED.

The Other Side Moving & Storage

4.9

(197 reviews)

I cannot say enough good things about this organization. Truly the most professional movers we've…read moreever had. And we've moved a lot! We just used this organization for the 2nd time, moving across the city. They handled all of our furniture and boxes with care and were fast! Like I mean, running back and forth from the truck inside. Apart from the great work, the mission of this organization is so amazing. The leader of our move spent some time telling us about how TOS has changed his life. He's 21, so articulate, truly turning his life around, he's going to go so far. I'm so impressed with the program and am so happy to support them. Keep up the amazing work!!

The movers were polite, professional and motivated to do a great job. Theybarrive on time, despite…read morehaving to come from Denver to Boulder, moved a ver full apartment in an hour, drove the beautiful new van to Longmont and swiftly unloaded everything. The price was very reasonable compared to other quotes. On leaving, everyone thanked me for using their business and wished us a great day. I would use The Other Side Moving again in an heartbeat and am recommending them whenever I can.

Movemasters

4.7

(252 reviews)

Interstate moves are no bloody joke. Exhausting, stressful, and intense! After interviewing 5…read moredifferent movers in Denver (large haul and smaller companies) we selected Movemasters as the best choice for us. Their reviews were untouchable and for good reason! The larger companies tended to outsource work to other small movers that had terrible reviews or thin histories, and the risk of unknown players employing random hirelings was not worth a marginally lower price. Our piece of mind in knowing that a single crew would be accountable for the entire job was crucial. It was great for us to build a rapport with one team who both picked up our whole house and delivered it to in Vegas. We had lots of vintage furniture and art, and we knew we needed some extra help to ensure that items were carefully wrapped, stacked, and packed onto the truck. Everything showed up intact, nothing broken, and the extra care that came with knowing the team allowed us to get a great value for our money - particularly when it came time to unload into our new home. Shout out to my crew from Denver to Vegas: Damian (Relocation Specialist) James C E.J Adam C Eric M

Movemasters delivered an excellent experience from beginning to end…read more Dan, the owner, was fantastic to work with throughout the quoting process and whenever I had questions. The crew--Tanner, Benny, Ben, and Jonathan--were all professional, efficient, helpful, and very careful with our belongings. Movemasters packed the truck for my move, which I then drove myself out of state. At my destination, I used a different moving team, and the contrast in professionalism was huge. That really highlighted how outstanding Movemasters was. They run an honest business with a friendly, professional team, and I highly recommend them.

RHS Dumpster Rental

5.0

(5 reviews)

We had excellent same day service- very happy! The communication was very easy and accurate.read more

Requested a 15 yd roll off for the weekend, smooth delivery and pick up. Very nice dumpsters (The…read moredoor actually opened). Would highly reccomend!

Humpty Dump Roll-Offs & Dumpsters

4.7

(107 reviews)

Process very smooth and efficient. Great at notifying arrival and pick up of dumpster. Would…read moredefinitely recommend!

I was able to go online and rent a 20 yd dumpster the day before I ideally wanted it as our…read moretimeline for a project and help had jumped forward. Humpty was super easy to work with! I called the next morning to confirm that I was actually getting the dumpster that day and the rep was really nice and confirmed the booking and let me know it was already on its way and would be there in 15 mins... WOW! When it came time to pickup the person picking up called ahead and let me know they were on their way. In every aspect of my interaction they were fantastic, and all of it for a very competitive and reasonable price!

Bandits Junk Removal

5.0

(2 reviews)

Clint responded to my inquiry the same day and was professional and quick to answer any clarifying…read morequestions I had. He provided an excellent priced quote- lower than 2 other junk removal companies- and was able to come out very quickly. He arrived on time and kept his promise on the original quote without hesitation. He removed our demolished shed debris within an hour and was very kind and courteous the entire time and took extra care to clean up when he was done. I couldn't recommend Clint more, especially over the other junk removal companies! Thank you!

He was able to take away my old (still working) CRT 55" television box and would try to sell it…read morefrom his storage space. It worked out cheaper for me to recycling old electronics item by weight.

U-Haul Neighborhood Dealer

5.0

(1 review)

I've rented from this location several times and they never disappoint. They always have exactly…read morewhat I need and are fast and convenient.

Colorado Junk Runners

5.0

(1 review)

I've used Colorado Junk Runners a couple times now and they're always fast, professional, and super…read moreeasy to work with. Booking was quick, they showed up on time, and had everything loaded up in no time. I love that they recycle and donate what they can too - feels good knowing it's not all going straight to a landfill. Highly recommend them for junk removal in Boulder or really anywhere in the area!

From the owner: Welcome to Colorado Junk Runners, your go-to solution for Junk Removal in Boulder, CO. Our team is…read morededicated to providing efficient and eco-friendly services, ensuring a clutter-free life in beautiful Boulder. Whether it's old furniture, appliances, or a complete house cleanout, count on us to handle the challenge. Let's explore how our services, specifically crafted for Junk Removal in Boulder, CO, can transform your space while positively impacting the environment.

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Maia M.

649

8 years ago

Of all the many years I have spent using Storage Facilities I have never had such a GREAT EXPERIENCE as I've had at this StorQuest! The staff is AMAZING going above and beyond to help and assist with that personal touch! Scott is super nice, understanding and accommodating! I always feel I am in good hands and that my property is safe, protected and respected. They have excellent communication and helped me to see what would best fit my needs and my budget and best payment arrangement. It is super clean and well maintained and everyone is very professional, intelligent and sharp with performing their jobs here! This is such a rare find and I feel grateful to have all my needs met here! I must have done something right and finally paid off my Storage Unit Karma all those other times to finally find such a great place here in Louisville !! read more

Jennifer P.

11 years ago

Thank you for being open on Sunday AND during a holiday weekend! After many phone calls to other self storage units in the area StorQuest was the only one open on Sunday! Easy to call and check availability and easy to set up account and secure a unit before we even showed up. When we showed up Matt was super friendly and extremely easy to work with. All our information was on the computer and after showing us the unit we signed the paperwork and unloaded. Super simple. Area is clean. Plenty of room to maneuver the trucks to unload. Gated access is easy both in and out of the facility. Thank you Matt for your help and for being so pleasant on an extremely stressful moving day! read more

Helena S.

11 years ago

I do not recommend this facility to anyone who would like to store long term. We have been storing here for 15 years, were satisfied until the new, corporate, management came along few years ago. Ever since, we get a rate increase note twice a year. What gets me the most is the fact that if I were today to rent the same size of the unit we are currently in, it would cost me $40 less a month then what we are being charged, We are moving out and will not come back. read more

Rob R.

10 years ago

If you're looking for a good storage option in the Louisville area, the folks at StorQuest are professional and very helpful. Reserving my unit was a breeze and obtaining access was just as easy. Their units are clean and the location is great for me. I took advantage of the free truck they offered at move in...this is a nice service! I appreciate the great service I've received from the team at StorQuest in Louisville. read more

Gladdie F.

7 years ago

The downside after two years they kept bumping up the rent and never let me know, as I was on autopay and it just got charged. I personally think they should treat loyal tenants better than that. Rent started at $90 and was $138 by the time I finally terminated and move to another storage unit. I spoke to management asking them to revise the rent and advise me and it fell on deaf ears. read more

Morning F.

8 years ago

I would highly recommend using StorQuest in Louisville for your storage needs. The staff are very helpful and the facilities themselves are clean and in great condition. They offered me an excellent rate on rental storage- they are very price competitive and affordable. And Scott was very accommodating, helping me to find a flexible solution to meet my move-out needs. read more

MK S.

8 years ago

Great experience! I am storing a car for a few months and Zach made the process easy and fast and gave me a great deal! It was such an easy experience and affordable storage, I'll go back and rent a smaller space for seasonal items! read more

Pat E.

10 years ago

I'm a new customer. So far I have found the staff to be very friendly, helpful, courteous and accommodating. They reserved the unit as I requested. The grounds and unit are clean and accessible. Good experience so far. read more

Tiyana Y.

175

9 years ago

Scott was amazing. He is really friendly and personable. He was very patient with me and gave me options. I would suggest this place to anyone. He gave me so many discounts I could not say no. He worked with my budget. read more

Charles M.

9 years ago

Scott is efficient, professional and knows his business. He provides good advice on storing your goods at this location. He is impressive. The storage unit itself was very good and never had any issues or problems. read more

Es C.

9 years ago

I rented a unit to store my collector vehicle. The unit is well insulated, sealed, and clean. The office staff (Scott) has been helpful and attentive to our needs. I highly recommend this self-storage business. read more

Steve M.

10 years ago

Great experience reserving my unit and great pricing deals right now. I echo everything Rob and Whiting said in their comments. These guys want your business and will work hard to make you a satisfied customer. read more

Connie R.

9 years ago

We had a good price on our unit and the facility was very clean and easily accessible. It was easy to rent and easy to end our stay as well. This storage company worked out well for us. read more

Christine P.

10 years ago

Scott and John at StorQuest provide excellent customer service. They are most helpful and my experience there has been something worth spreading the positive word about! read more

Gene G.

10 years ago

Scott was great! Very personable and thorough. The rates are the best around and the unit was clean and ready to move in. Seems like a good start to me! read more

Haley C.

167

11 years ago

Great customer service. Dave was very considerate and made the moving experience easier.

Renata H.

9 years ago

Super nice, easy to work with, affordable and close to where I live. Can't beat that.

Tim O.

6 years ago

Mariana helped me out. Great price, great service, right where you need it.

Charles T.

8 years ago

Great location and reasonable rent. Scott was a great help!

Cameron Y.

9 years ago

This place is awesome. Accommodating and priced well.

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