Booked a couples massage for partners birthday . They were Very responsive, easy to book on a…read moreshort notice . The office was not great. Overall the massage was average for myself but enjoyed. My partner appreciated the deep muscle release from his massage . Thank you

I am a huge fan of Caring Hands. Their COVID measures are fantastic. Clients wait in their car…read moreuntil the therapist is ready, temperatures are taken, symptom screening performed, information about your therapist's temperature and health is provided, and masks are used except by the client (optional) when face down. I wouldn't go if I did not feel safe. In addition, there are several therapists available with different schedules so whatever time/date I ask for, there is always someone willing to accommodate me. Also, at Christmas, Carrie Teslof runs an awesome fundraiser, donating a portion of gift card sales to people undergoing cancer treatment. You can buy a gift card for yourself and/or someone else, and spread some love during the holidays.

I have been there before and I always had a good experience. However this time they asked what my…read moreconcerns were and I explicitly told them. Then when my massage was happening I had to remind them about my problem areas, one which was my ankle. She spent maybe 3 minutes on it and moved on. And my other areas of concern were not massages at all even though at the beginning of my appointment she asked if I wanted to avoid the areas and I told her, no please massage those. I was so unhappy with my massage I won't be going back.

***Late Review** Appointment date was Sunday 4/7/2024. I scheduled a 60 minute massage with Corii…read more I arrived about 10 minutes early and was greeted with a welcoming smile! Corii led me to the massage room and we went over a series of questions to clarify a few things then got right to work! The environment was so relaxing and serene. Corii allowed me to relax and enjoy but checked in a few times to make sure I was ok. The massage was great and left me feeling so refreshed. My upper and lower back got some extra attention and it was exactly what I needed! Corii was very intuitive and was able to adjust the level of the massage to fit my needs. I have had neck and back pain for years and all areas were addressed. After the massage, she showed me the other studios and explained what other services were offered.The overall experience was amazing 10/10 and I booked another massage in 2 weeks!

Today, Lisa was on vacation and I met with Lisa's assistant, Sherri. She was extremely…read moreknowledgeable and professional regarding the explanation of receiving a Therapeutic Massage from a Licensed Professional and a "regular" massage. After receiving the massage, all that I can say is that she is extremely talented! I left the appointment relaxed and completely stress free. Unfortunately, I am from New York and do not travel to Ct that often & therefore I will not be able to treat myself to this place. But, I highly recommended this establishment and even though I did not meet Lisa, I was told that her technique is similar, & perhaps better that Sherri's. (If that is possible) -Nick D (New York)

Went there today for a deep tissue massage and Lisa did a great job working out the tightness in my…read moreneck. Would definitely go back.

This spa a very relaxing environment, and I had a great massage. I appreciated how calming it was…read more I will definitely return!

BEWARE OF THIS COMPANY!!…read more I paid $700 in October 2024 to this company, Elite Massage for a massage package but I never received the massages due to a medical situation outside of my control and they refuse to refund my money. Elite massage are rude crooks and they don't care at all about their clients. I have several unexpected complications following my surgery and I am now in and out of the hospital. I kindly reached out to them and explained my situation and asked for a refund but they said NO. Even though I never received the massages and didn't even have a chance to make an appointment for the massages, they said NO. I went into the hospital a few days after I paid them $700 and I have been in and out of the hospital since then. I can't afford to lose $700, I'm a single mom of 4 children and I loss my job due to my now ongoing medical issues and my medical bills are mounting each day. I don't wish this situation on anyone! I reached out to them again a couple of weeks ago but they didn't respond at all. I asked if we could come to some sort of agreement but they are not responding to me at all. I have no choice but to report this company. BEWARE OF ELITE MASSAGE!!!

I felt things I haven't felt in my life before. ( good things )…read more I've been to many massage places. Today I got a deep tissue massage due to my constant pain in my shoulder and let me tell you! It was unlike any deep tissue I have ever had. Dana knew exactly what muscles to target after I explained my pain. I feel amazing ! Will be returning. As far as paying up front I don't see an issue with this . A lot of ppl don't show up or cancel their appointments so it's understandable. You also don't have to tip upfront . I tipped after my appointment with cash.

Outstanding Facial by Krista Marie Czyzniak. The atmosphere was relaxing, the level of care was…read moreexcellent and it was extremely relaxing. It was my first time at this place and I highly recommend going. Consider gift giving for Mother's Day or just because gifts. Or more importantly treat yourself! YOU deserve it!

Had a great experience, although the packages described on the website is not what they actually…read moreoffer. It seems like their website isn't being updated or no one manages it. But I was staying at the Marriot hotel and I spoke to a lovely lady at the front desk named Mirah who was super sweet. The massage it self was great she assessed my needs and pains and worked her way into the areas that needed it the most and the experience overall was relaxing. I look forward to coming back here again soon for another massage.

Lisa was great ! Very knowledgeable and her message did the trick. I will return ! The woman at…read morefront desk was sweet and friendly on phone and in person ! Great service!

Phew! I always leave Devin's massages with my third eye opened- my muscle knots quiver in the…read morepresence of her strong hands. Two notes- y'all run my wallet to the grounddd. Very pricey but honestly, I think the service, cleanliness, and professionalism is worth it. I wouldn't recommend the hydropspa in my opinion- very expensive for a somewhat underwhelming experience. But, I did enjoy the hot tub! Thank you guys for taking care of me!! Definitely will be a regular client!

As a veteran receiving care through VA Community Care, I was referred to this practice for massage…read moretherapy services. My first appointment was scheduled for 5:00 PM. Due to heavy rush-hour traffic, I was running late but was still actively on my way to the appointment. Shortly after the appointment time, I received a call informing me that the appointment would not proceed. The following morning, I spoke with a staff member identified as Lynn regarding the situation. During that conversation, I was told the practice had a "zero tolerance" policy for VA patients regarding missed appointments due to us being "non-paying customers", despite the fact that I had been traveling to the appointment and had not intended to miss it. What concerned me most was being referred to in a manner that suggesting I was a "non-paying customer" because my treatment was being provided through VA Community Care. I found that comment disrespectful and unprofessional. I used to attend these appointments back when they first started accepting VA patients and had an excellent massage therapist named Merlyn and always tipped her very well. Not to mention the fact that the VA does pay for these services. I understand that businesses have scheduling policies, but patients--especially veterans receiving authorized medical care--should be treated with courtesy and respect. Unfortunately, that was not my experience.

I have been going to Natural Balance every month for close to a year now. The first time I got a 60…read moreminute deep tissue massage from Vishakha, I knew I would be coming back. She addresses all my concerns and has such great energy! They also have a great membership program which lets me get a massage every month for a great price. I also like that you can customize your massage with add ons. The facility is very clean and relaxing and booking appointments can be done online which is super convenient. I would recommend Natural Balance, and massages in general, for anyone looking for relief from working a desk job like me!

The husband had never gotten a massage before and I thought it would be a nice treat to introduce…read morehim to one with a couples massage. It was important for me to find a place close to home but also a place that was reputable with good reviews. Thanks to Yelp I stumbled upon Natural Balance therapeutic massage in Newington, CT. I quickly made an appointment after reading such awesome reviews, and the ease of appointment spiked my interest even greater. Upon arrival, my husband and I were greeted by our massage therapists who were very friendly and greeted us by name. We arrived a little early and filled out a small questionarre about any allergies, ailments, injuries, etc. The atmosphere was very welcoming, calming, comfortable and felt like walking into a home. It was also very clean and professional. Then we were off upstairs for our massages. The massage room was beautiful decorated with soft, dim lighting, 2 seperate heated beds with soft blankets, and calming spa music. The room was comfortably warm and we were left alone to change and get into the beds. Shortly thereafter, the massages started. 90 minutes of pure relaxation and bliss. I was very pleased with the communication the therapists provided to ensure full comfort, the professionalism of the entire experience, and the perfect combination of deep massage work and soft massage work. It was amazing how my massage therapist knew which parts needed extra work, and other parts of my muscles to go easier on. Needless to say, my hubby loved his massage as well and we both agreed to come back very soon. If you are looking for an incredible massage by knowledgeable, friendly and professional massage therapists, go to Natural Balance. You will not be disappointed. Thank you both so much!