We had trouble with the air intake on a new fireplace. Keith made a house call to investigate and…read moreidentified the problem was covered by warrantee. When the new part was available Keith installed it and made sure it was working. All around a great experience. I highly recommend KC Stoves & Fireplaces. Brian Jim Thorpe, PA

The worst experience ever. Believe the bad reviews. The sales process was easy but once the unit…read morewas installed it had nothing but problems. The problems were multiple - faulty install, faulty unit. KC left us cold. Literally. Dodged calls. Ultimately they neither repaired nor replaced the unit even though it was brand new and under warranty. We paid many thousands of dollars for a beautiful unit that simply never worked. Their unwillingness to make things right is astounding. I expect more from a local business. We're disgusted with KC and how they handled the situation. We're going to have to pay thousands more to purchase a new unit from another company. If I could leave zero stars I would. One star feels like I'm giving them credit where credit isn't deserved. *** Reply to Keith *** We are probably listed under my husband's name in your client database. Thanks.

Eric O. and Fran arrived at our house on time. Eric was able to diagnose an issue with our insert…read moreafter a look at our stove, checking adjacent areas for wiring, and took the time to look at the electrical panel box in the basement. He let us know that Warrington Chimney does not do electrical work but that the issue will probably be remedied with an electrician visit. They were clean, laid down a cloth in front of the stove so no mess was made. Warrington Chimney will be our new chimney sweep for our yearly clean.

Quick and amazing service! Warrington chimney came out…read moreNovember of last year to fix our fireplace and chimney they did great work, kept a clean work space and were quick. After this last wind storm we lost the cap to the chimney. They were out 2 days later fixed it right up!!

My family and I visited the showroom on a rainy Saturday afternoon. We were greeted by a woman, her…read morename was Mindy, the owner! We were looking at gas inserts, she spent about 2 hours with us and seemed knowledgeable! She told us that she would get some prices for us and to give her a week to do so! We gave her a week and a half and reached out to her. She apologized and said things were crazy busy around there and that she would send it out by the end of the week! I once again reached out after receiving nothing from her and stated that it felt that she didn't want our business and was told again she'd send it out! We never received anything from her and I then stopped reaching out! I wouldn't use this business even if she was the cheapest, not a way to run a business! Very disappointed

Jen did a great job helping me understand how to use the gas fireplace in the house we just bought…read more She gave great instructions, set everything up and cleaned the fireplace for us as well!

Mike and Jase did a great job installing my stove pipe and chimney cap. Very professional team,…read morethey took the time to do the job right. Highly recommend.

want a great inspection? use Integrity Chimney Service - it's not just a name it's the way they do…read morebusiness. Michael Jackson (not the singer) took his time to show me all that was wrong & right with our chimney. very transparent & explained everything. took photos of all the damage, cracks, & rust. that made it an easy decision to move forward with a new fireplace box & chimney repairs. i will be getting an estimate with options too- good, better, best! that's great to have choices! can't wait to get it in working order and enjoy the warmth when it's cold outside. will post pics when work is done! thank you Integrity!

I've used their service for at least 10 years. It started with wanting a scope done of the wood…read moreburning stove flue. Per design specs the triple wall flue is installed through the ceiling in the 70's. Wanted to make sure it was still safe for use. They have always been very responsive and address any questions professionally.

Wanted two chimneys cleaned and capped. Capped one,didn't clean either "surveyed" one and the…read morecharge was $900.00 plus. Never again!

Second time using Wells and their technicians were very clean and careful. They covered the entire…read morearea from the front door to the fireplace with tarps and left everything nice & clean. The inspection report is very thorough and contains pictures of the chimney lining.

If you value your life, health, and home we can't recommend Wells & Sons Chimney Service in our…read moreexperience. Full story: We hired Wells and Sons Chimney Service to clean and inspect our gas burning fireplace. They discovered the chimney lining completely deteriorated and a fire hazard leaking carbon monoxide into the house. July of 2020 we contracted them to install a Fireguard mortar joint system in the chimney to correct the problems. Assuming our fireplace was now clean and safe to use we had a gas fireplace specialist come out to turn the gas back on and adjust the gas logs. During visual inspection the specialist noticed the entire smoke chamber was not lined, therefore still unsafe for use and leaking CO. The specialist contacted Wells himself and they stated "maybe it fell off". Wells & Son then came back to reapply the smoke chamber lining. A year later, per the warranty requirement, Wells & Son returned to do an annual inspection, their report states "no defects". Since the warranty requires an annual inspection and we weren't feeling confident in Wells at this point we contacted another chimney company for the annual inspection. The new company discovered a 3'x2.5' section of the smoke chamber was completely uncoated and numerous holes that were still leaking CO into the our home, they immediately turned off gas to the fireplace. We contacted Wells & Son at this point and their General Manager agreed to come out and do his own inspection. Wells & Son's GM confirmed the third-party's findings were accurate, stating that "this was a big miss" and agreed that it was never applied to the uncoated area, not that it had "fell off". The GM offered to fix the uncoated areas again, but after two failed attempts at repair already and an inaccurate and dangerous inspection report the previous year how could we possibly trust them with our lives again? Instead we asked for a full refund so we can have the chimney fixed correctly and safely. We were instead offered an insultingly low amount that isn't even a drop in the bucket for a proper repair of the mess they created. We have been told the owner will contact us to discuss these issues. Still waiting...

We will enjoy the fireplace more now than ever! They…read moreinspected one day , with cameras , learned a lot about my chimney . The crew arrived on time , straight to work, they kept it clean, very nice . And the photos from the roof (so cool)& inside give me confidence my chimney, is in a sad state no longer . T

We had an outstanding experience with this company. At every level they were very professional,…read morefriendly and helpful. I would not hesitate to use them again!

Tech team Chris and Nick were extremely professional, knowledgeable and provided quality repair in…read morea timely manner! I highly recommend them!

I am so impressed with Lehigh Valley Chimney. I originally called for a chimney cleaning, and they…read moretook the time to thoroughly inspect my chimney and explain all of my options. The team was very friendly and communicative throughout my first initial call to my job being done. I highly recommend!

Customer service exceeds expectations. After filling out forms on line to get quotes to repair my…read morebrick chimney that was falling apart, they were the first to respond the same day. Logan came out the same week, inspected the chimney, took pictures & videos to show me damage while explaining what needed to be done. After giving me 2 options & sharing his opinion which would be the best for me. Logan was very professional & explained in detail what he was going to do. Quote was very reasonable & affordable on my fixed income as a retiree. My chimney was repaired within a few days & I was very pleased with their excellent service.

Scammers!! Asked for a chimney sweep and the employee did nothing, recommended we get a new…read morefireplace and said he couldn't do anything because he didn't have a manual for our chimney. I wasnt home at the time so I called the owner of the company asking why I paid for NOTHING. Said the employee would return my call and never did. I was also told the employee didn't have a ladder so not sure how they were going to clean my chimney.