6 month scheduled maintenance of heat pump;…read more completed on time as planned maintenance is key to keeping HVAC operational

We had them install a unit. Didn't work right. It was very cold in our house in the coldest months…read more We called. They came out several times, several weeks apart for months. The problem was not resolved for months. They were blaming the manufacturer of the unit and were waiting on them. Back and forth back and forth. And we had to be home for all of these " service calls ". The workers were very polite. All I know is I froze my butt off for several months and they didn't advocate for us.

Antrim's came recommended from a local fireplace store as a resource for cleaning, assessment and…read morerepairs. I have an old stone farmhouse with 2 fireplaces, a wood stove and an oil furnace flue. The tech that cam to do the inspection and cleaning was efficient, informative, professional and explained in detail what he was doing and why at each step. I truly appreciate when a contractor does that. I got estimates for restoration of the two fireplaces and oil boiler flue (which are unlined and unusable) and repair of the wood stove (which was back-drafting and had not been installed to code). I arranged to have Antrim's do the replacement/repair of the wood stove pipe, chimney and roof penetration materials after having a few discussions with Nate, the owner, on strategies and approach. The work was done by Nate and the tech that did the cleaning and inspection. I DO NOT LIKE HIRING CONTRACTORS.. I typically have to repair work done by "professionals" after they leave. In this case, the Wood stove work was, again, done efficiently and professionally and Nate kept me well informed on the details throughout the process, as requested. I appreciated the collaboration and felt I was informed enough to understand what was going on, while letting them get on with their good work. The result was a satisfied customer (me), a professional job done correctly and as agreed on budget. We can't wait for the weather to cool off enough to use our wood stove again and reap the benefits of Antrim's good work!

I had a huge project that I needed done to fix one of the flue's in a 4 flue chimney. They did…read moreamazing work, kept the house clean while they did it and finished in budget. The Chimney and wood stove cleaning service they provide is the same quality work.

Had them re-do a leaky roof entirely about 1.5 years ago. Greg came out and walked me through the…read moreproject, listened to my concerns, and built my quotes accordingly. He didn't overcomplicate the project or load me up with roofing jargon like other contractors did. Their quote came in customized to our project and was built to have no large "extra material " surprises when the project closed. They were always communicative and friendly about the project. When they encountered a situation that was abnormal, they walked me through the issue and offered resolutions that would've cost them money. They seem to be stand-up craftsmen who want to do a good job at all costs and don't treat their customers like just another number. If you are going to invite anyone to do work on their home especially on your roof, they are the type to get.

since these guys got my last post removed for no reason, i felt the need to repost to warn the…read morepublic to stay away from these guys. I had water leaking from my roof down into my upstairs bathroom ceiling. These scammers ripped me off, paid $350 cash for nothing. the 2 guys who came out had a hard time climbing a ladder and walking on my roof which is not that steep as the guys from state farm were able to easily walk on my roof. once on the roof, they claim that they found nothing wrong but wanted $350 for just coming out. What a scam. I Had to call Home Depot to send out one of their contractors to repair my roof, they put flashing boot and sealer around one of their boots (pipes) coming out of of the roof. It's a simple fix that these guys missed. Stay away from these guys, save your money and go w/ someone else. I would recommend talking w/ your local Home Depot or Lowe's to recommend someone. These guys are overpriced and a disappointment.

Scammers!! Asked for a chimney sweep and the employee did nothing, recommended we get a new…read morefireplace and said he couldn't do anything because he didn't have a manual for our chimney. I wasnt home at the time so I called the owner of the company asking why I paid for NOTHING. Said the employee would return my call and never did. I was also told the employee didn't have a ladder so not sure how they were going to clean my chimney.

Service was good. Diagnosis show needed new part.read more

Spoke with Zack this morning. I was only headed in for pellets but while there I met the most…read moregenuinely nice, relatable, non confrontational, and most importantly informed professional on the planet (I think) about the different types of furnaces and heat sources available. Cost, all-in cost, budget, future outlook, home setup vs my current home setup. . Zack just made me a lifetime customer and we haven't even done business yet. Thank you very much sir, and I highly recommend doing business with this company. I left today with some things to think about, and I wouldn't even care if you were more expensive (you're not), I'm coming back to you when it is time to make a purchase. Thank you again. Sincerely, Mark A.

I gave them one star due to the fact that at least customer service either answers the phone or…read morecalls you back. This was the second year we've had them do a "check up" on our central air system. They came out 5/24/24 and did check up and said everything looked good. We had the air on for about 2 weeks and then sensor detected water and shut off system. Called Keller and they came back out on 6/7/24. Same guy that said it was good came out and showed us video of rust and leaking drain pipe on unit. He said we needed a whole new system. He also said that he did notice the rust at our check up appointment, but that there was no water in the pan so that meant it was good (the unit wasn't even turned on or running prior to the check up). They quoted us $11,900.00 for just the system, not even including install! Called around for second quote. The other company came out and found that the pipes were just clogged. He said whoever was servicing the unit in the past, didn't check for clogs. That should be the first thing checked and that it was overlooked for years. And also, that Keller did not put anything back together he took apart when he was there the second time. New guy was there an hour, fixed & cleaned pipes, added an ez trap and saved us thousands of dollars! I would like to tell everyone not do any business with this company. Their employees don't do their jobs and will try to rip you off!

Ron is always so timely, helpful, and very professional. He…read morerecommended exactly what we needed for our AC unit, and knocked out several different tasks during our visit including installing a smart thermostat, checking on our AC unit, and helping with a problem with our condensation line. I wish I would have had him tune up our AC when we first purchased our home! My parents have used him several times and he is always the man to go to! I highly recommend the honest, down-to-earth, and friendly team of Allen Air.

Connected with Allen Air through HomeAdvisor, Ron the owner called me within minutes. He came out…read moreon a hot Sunday Afternoon, root caused the problem to a blown up squirrel cage in the blower housing. Called back Monday morning from the part house, the part is in stock and will be arriving in an hour. Replaced the part, cleaned the compressor, checked the refrigerant, and tested the system. Ron is a very capable and knowledgeable AC expert and local in the Saugus area. It was a pleasure and would recommend Allen Air.

I cannot recommend Werkheiser Electric highly enough. After a catastrophic experience with a…read moreprevious contractor that left my home with significant electrical damage and limited power, Phil and his team stepped in and saved the day. Phase 1: The Rescue. Mark and Steve were incredibly professional, working diligently to repair the previous damage and safely restore power to my house. They also installed new recessed lighting and outlets in my basement. Their work ethic and attention to detail gave me immediate peace of mind. Phase 2: The Innovation. I struggled to find any electrician in the Lehigh Valley willing to install a ThermaRay Radiant Ceiling system. While it was a new technology for them, Phil was willing to collaborate with the distributor to ensure everything was scoped and handled correctly. By the time Steve and Zach arrived for the install, they had already studied the guides and videos. They executed the installation and testing of the panels perfectly--without a single hitch. Phase 3: The Rough-ins. They have handled the rough-ins for fans, outlets, and switches with the same level of precision, and I look forward to having them back to finish the project once my ceilings and walls are restored. Phil's communication and timeliness is excellent. This has been a long, stressful process with the insurance company, and I am so grateful for this team's patience and willingness to hang in there with me. If you want a team that is professional, communicative, friendly, and willing to go the extra mile for their customers, call Werkheiser!"

We bought a house that had old knob and tube wiring that needed to be addressed on our second…read morefloor. Steve and Kedaar did a wonderful job addressing this issue as well as adding new grounded outlets. They actively found ways to get the job done while saving us money each step of the way. Prices were very fair and the team is knowledgeable and friendly. Highly recommend if you're looking for electrical work.

I want to have my center hall full bath remodeled so I contacted Longacre because their website…read moreshows they have a location in Wayne, PA which is close to my home. Darin arrived promptly, was respectful, courteous and efficient in evaluating the renovation needs, explaining Longacre's history their renovation process. I was especially impressed that their stated work model is that the contractors arrive and remain on the job day after day until the job is complete. They don't juggle their contractors between jobs such that customers encounter long delays because the contractors aren't showing up because they are working at another house/job. This is a horrible way to treat customers but to maximize profit is the direction many home remodeling companies are headed. No thank you! Been there done that a few times and it was a terrible experience. After a few weeks of back and forth with Darin picking out tile, cabinet colors, shower door models, etc. I was ready to move forward. By the way, the reason the above took weeks was my fault due to work travel and a sick parent. Darin was attentive and responsive. Darin provided the final estimate which included us purchasing certain items instead of Longacre (this was our preference). I would purchase all the tile, the mirror, and the fixtures, we would also pay upfront for the custom cabinetry. When I received the final estimate, I was provided Longacre's payment terms. 40% of the cost upfront. 40% paid the day they arrived to start the job. What?!?!? You expect me to pay 80% of the bill before you even start working? On top of the 80%, I also would have put out thousands for the materials (my choice). The estimate with me supplying the materials was about $38,000. No utilities moved. No reconfiguring the space. Pretty much a facelift. New solid surface show pan, tile, new shower doors, new vanity, upgraded fixtures, upgraded lighting and paint. I would be out $30,000 in payments up front to Longacre and would have to deal with a demolished bathroom if Longacre failed to return or I would have no leverage at all to persuade Longacre to show up or fix unacceptable quality issues if they already have so much money up front? I explained to Darin my concern that Longacre is asking customers to accept a significant risk and that in the past, I've more commonly had contracts that requested a smallish payment as a deposit to lock in the contract, then typically 1/3 at the end of the first day, 1/3 at a pre-defined milestone that is about 65% of the job done and the final 1/3 at the end. This has flexed somewhat based on the size of jobs, for example, we added a 1000 sq ft. addition and that was eight payments at strategic milestones. I've totally remodeled four homes inside and out on the Main Line including large additions, and have NEVER been asked for 80% of the bill before a single thing is done. To me, that is a company that wants to make sure customers have no leverage over them which leads me to question their integrity. Darin assured me that Longacre has decades of good customer experience and is a company with integrity but would talk to the new owner named Hardy to see if there is an opportunity to modify the payment terms. Hardy refused to budge on the 80% up front payment. I thanked Darin for all his efforts (he was nice to work with) but also told him that since Longacre, which had been a family-owned and run company until the past year, is now under new ownership (sold off by the Longacre family), Longacre's legacy and history is now moot. This is Hardy's business, not Longacre's. It is unfortunate that we could not make this work. Never do business with a company that expects you to pay most of the bill before they do any work.

Heater was not working. Called them at 10am. By 3pm it was fixed…read more Fair price Great service