Beware!!!! Bait and switch!!!! I rented a unit on Jan 19 2026 and 4 months later on April 28 I…read morereceived a notice that my rate was increasing by 60% from $34 to $54 a month!!!!! I did not have an intro rate and they advised me that rates are subject to change at their whim. So now I have one month to move out. For a storage rental business they must understand this is hard for many people and that's exactly how they exploit their customers. Avoid this place!!!! It also has no heat or AC so anything you store could suffer from weather. And the carts are always missing.

I don't even want to give them one star…read more I'm filling out this form to hopefully win $500 to help make up for the damages the insurance company won't be giving me because vermin is not covered more than $250. MINUS $100 deductible. So you will pay $15 a month and won't even get the insurance money back from them. This storage facility had raccoons wreck havoc on my unit for two years. $2,500 wedding dress. Destroyed. Paintings, furniture, antiques. Destroyed. Raccoon feces and urine all over. Someone else's dog food bags brought over into my unit. (I don't own a dog) I am beyond heartbroken and beyond angry. At least $5,000 worth of damages and all I will be getting is $150.

Horrible experience!  We rented a storage unit since 2016 at Cubesmart in Parsippany, NJ.  The…read morefacility is NOT rodent and pest controlled as they claim prior to renting.  We were told that there is monthly extermination and maintenance.  However, when we went to retrieve our possessions, we were astonished to find a severe rodent infestation with urine and feces all over the unit.  Please be aware, there was no food in our second floor unit, only furniture, boxes, and other belongings. They replaced the garage doors and obviously ransacked our unit.  All of the contents in our storage unit were rummaged through and thrown about with damage to all of our belongings and furniture; with broken lamps, paintings, as well as family heirlooms.  We also had items that were stolen from the unit.   We attempted to get compensation through Cubesmart's insurance, only to be rejected as they claim that rodent damage is not covered through the insurance the provide.  Please be aware that this damage was not only caused by rodents, but also vandalized by their people as well. After paying four years of rent, our entire storage unit is now unsalvageable.  I am pregnant and cannot be exposed to these toxins.  We cannot salvage any of our possessions and I don't know how to even begin to assess the damages.  This is unacceptable that Cubesmart is not reimbursing us for this disaster!  Do not rent from this company.  It's a nightmare!

Great location & nice staff. Just be aware that they raise the monthly rate on you every few…read moremonths. It went from being a reasonable rate to expensive fairly quickly. Was paying nearly double within a couple years.

Public Storage Karen Imagine storing your personal…read morebelongings, paying your unit two weeks before due date for almost two years to become an enemy of liars. I remember when I first completed my papers at public storage Mountainside, NJ. Matt the manager asked me to write a review and my spirit with a loud voice said no, I never did. During the severe raining season my unit was flooded, after I made numerous complaints, I continued paying my unit two weeks before due date. All my child belongings was destroyed and I humbly kept my cool. I contacted Sedgwick Insurance which dispersed a little over two thousand dollars. This is when the problem began and I was introduced to public storage Karen. I explained to the manager that I had to buy over 60 sterilite containers to replace the box. I had to beg to be moved to a new unit and the manager wanted me to pay to move to a new unit, this is where I finally had enough and realized how evil these people were. After finally moving to the new unit, explaining to them I can't put the molded furniture in the new unit (this is after throwing away so many furniture) that my child has breathing issues and asthma . Matt was okay with it and informed me to contact the insurance company for more money in which I did. Sedgwick Insurance informed me that he misinformed me. He later existed me from the old unit and padlocked my old unit with PS (Public Storage) lock. I'm not sure how the contention and disrespect began but I believe he allegedly informed the district manager of my race and quiet demeanor that she felt she can call me, insult me and tell me that I'm giving her a headache and hang up on me. My girlfriends are upset yelling get your brothers, no it's time to react. So many men wanted to assist me in moving my stuff out but if they are falsely attacking me like this, I didn't want to get anyone involved in unnecessary drama. Why I kept my cool throughout this whole process was I experienced this in 2017. I had another Karen attack me, my brother who is a lawyer briefly got involved I told him no. My spirit said to let them finish. In 2017, my 2016 Toyota Camry was taken, my house was gone and my job was contacted. I thought I was crazy for believing in my spirit, I was not. A few months later in 2018, I was blessed with a FREE brand new 2016 Nissan Altima (identical to the Toyota but better) a small house and a new job in one of the best school districts in New Jersey. I watched the same people get into horrific car accidents, dying of illnesses, and life in chaos. The universe has to balance out and we all must pay for the evil we do to people especially those chosen for this task. Throughout this public storage nightmare , I watch my child heal a hundred percent. Exactly when I thanked God for everything, the teacher passed away. My heart broke and I begged God to wake this man up for me because no mother wants to see their child hurting. This teacher honored my child before he passed never ever knowing the hell she went through. So losing the belongings at public storage was nothing compared to losing a good teacher. I know my child understands that God will restore the material things back to her but people don't come back. As the district manager, the manager and public storage now owes me a debt. When you do evil to people, you owe them a debt. I write this not to defame anyone character but to share my truth and warning. I know there will eventually be court proceedings because the harassing phone calls has not ceased. So when storing your property at any storage unit, please do your research. It wasn't until I began preparing for public storage that I found out about previous flooding and complaints. Please do your research. For the district manager I believe this was to reveal who she is to herself and a warning to change. I remember a story I heard in 2003 from Joyce Myers and I see it right here.. "One thing people need to understand about extremely nice kind loving people is their other side is just as extreme, it's the hell that they have survive that makes them gentle don't mistake their self control for weakness, the beast inside them is sleeping NOT dead". Update: After writing this review yesterday, this morning public storage sent me a notice of lien on a unit that no longer belongs to me. This is the plan, so we are going to court and the public will see the excessive harassment.

Initiated 10 x 10 storage unit for $280 in April 2022 and by April 2024 they had raised the price…read morewithout my consent to $570!! This is an outrageous, price gauging unethical business that you should AVOID at all costs! I saw the charge on my credit card and immediately found a 10x 15 storage unit (also drive up, outside) one mile closer to home for $300! The price is locked in too! AVOID THIS PLACE, you will regret renting through them, trust me!

Great place. Terrific staff Very clean. Totally would rent…read moreagain David was very helpful

my experience here at Lock Up Storage has been great the customer service is great plus the…read morefacility smells good and is clean.

My belongings that I stored here were stolen. I found them on eBay. The management staff didn't…read moreseem to believe it, since they think their cylinder locks are impenetrable unless the thieves have drills. Just so you guys know - if you store things here, it could be stolen. It's not a secure facility and they completely dismiss any concerns about their security practices. Contacting their customer service email does very little as well - it's been a month since I reached out to their customer care address and they haven't provided any substantive response. It's not worth the rent you're paying.

Jacque was very helpful in reserving the right RV spot and online lease creation was great.read more

Excellent customer service. The Manager Mr. Larry Stewart is very friendly, helpful and very…read moreknowledgeable. Thank you,

Prime Storage In Washington was way better then I expected! The Manager of the Business, always…read moreavailable to answer any questions, Had some snow storms this past winter, and because I'm disabled from work injury, The manager came right out in the cold and help me get in my unit! I tried to tip the man, and he wouldn't take it because he said it's part of his job! My house is done be refinished, and no longer need storage, but will def go back if ever needed again! Really 10 out of 10!Bless you prime storage!

I've used several storage companies over the years, and none compare to Darst Storage. The facility…read moreis well-maintained and units are easy to access. From my first call, the staff was friendly, professional, and went above and beyond to help me with everything I needed. I was particularly impressed with their great pricing, ongoing maintenance and upgrades of the property, and security, which gave me complete peace of mind. The whole process was seamless and stress-free. Can't recommend enough!

This review is only for their rental truck…read more Out of the many rental moving truck companies we have utilized over the years, this one was the easiest to deal with. The person we spoke to was articulate and ensured we received our complete order: boxes, covers, and easy and fast check-in. Moving is hard enough so to encounter a person who is good at his job and made our day easier is a blessing. Tip: They close at 5:00 pm so if you return the truck after hours, just drop the keys into the lock box after you lock up the truck, after returning.

Clean, spacious, friendly service!! Michelle checked us in and was more than kind. Have been here…read morebefore renting for BENEDICTINE ACADEMY TRICKY TRAY RENTING space. They are always kind and understanding. Theirs is why now that I'm moving I returned. Fast and easy check in.