Had a couple of returns that needed to be amended and one that was very late that needed to be…read morefiled. They left my taxes on their desk for over a month with no response to any of my communications through text, phone or emails. i had a deadline that needed to be met and it was missed because of them. absolutely no professionalism here. i originally made this review May of 2024 under mangeluff 66. i see that one of their employees has responded recently and just because my screen name does not match with the email i gave you, does not mean you can just dismiss my post. you guys cost me a refund for that year and i am still not up to date cause i took it to H&R block which at least completed the returns but did them wrong. My name is Marion Duff and my husband is Richard. you guys absolutely did do this to me but it was not in 2024; it was a year or 2 before that when i was dealing with a lot of deaths in my family. i still have all the emails and texts i sent that went unanswered! anybody can handle a simple return with a couple of W2s, but you guys, nor H&R block, are worth the money you charge and i can get better info off Google than from your office. your office caused me great stress and problems that are still following me today! so dont just dismiss me like i am a NOBODY...

Andrew is the best!! Highly recommend to anyone/everyone. Makes my experience stress-free and quick…read moreevery year.

We have been customers for years with Worth. They are a family run business and offer excellent…read morecustomer service. We refer them to our Real Estate clients. Their quotes are very reasonable.

This makes the 3rd year we have gone back to this H&R Block. I have been using HRB for several…read moreyears and have always felt confident with the service provided considering it always seems we have something way out of the ordinary that may take a couple of days to research. Danny Crank (who has been assisting us for the past 3 years here) has done the taxes a couple different ways to ensure we get the best refund possible. Darlene (at the office off Versailles) was wonderful, too. They remember who we are and make me especially, since I take care of the taxes, feel comfortable all the way through. I have never thought of going anywhere else.

My niece a college student went here to get her taxes filed for "free" because that IS what they…read moreadvertise! But after filing her 1040ez, which any first grader can do...they filed her state return which is NOT free and it was double the cost cost I pay my CPA! Lesson learned...switch n bait...I fish at the lake...not the river! Hope these fine upstanding citizens can sleep at night! Crooks...never again! Buyer beware!

Lisa Lawson, State Farm has been awesome in helping me to finalize payments to contractors in…read moregetting my house back together from water damage December 2022. Thank you for all you've done. F Duncan

We use State Farm- Steve Page's office for our home and auto coverage. Lisa, Niki and Steve are…read morealways available to answer questions, give quotes, make adjustments and provide excellent customer service. We've made more than our share of auto insurance calls as we've added and removed vehicles and included a young driver on our policy. Lisa and Niki have been ever-patient, cheerful and responsive; often finding discounts we wouldn't have thought to ask for. In the middle of tropical storm Helene the high wind tore off part of our roof. Steve responded immediately to my call even though his own power was out. With his computer battery fading he managed to enter a damage claim for us and get the ball rolling with State Farm's crisis team.Thanks to Steve I was called back right away by a coordinator who's first concern was our safety. We were offered emergency lodging and meals if necessary. We were very thankful to know that was was an option as the storm was still blowing. Give Steve's team a call. You won't be sorry!

I have had Dave do my taxes and my son's taxes for the past two years. I have been very satisfied…read moreand would highly recommend him. He communicates promptly by phone and email. He's also very thorough and detailed. I feel confident that my taxes are correctly prepared and it's worth every penny that he charges.

Dave has done my taxes for the last 3 years. He is always available with questions and helped me…read morewith some very complicated tax issues. He even collaborated with my attorney to ensure accurancy with my situation. He always returns my calls and emails promptly. I am a woman and feel like I was treated very fairly by Mr. Mantrom. Having a thorough accountant who is available is worth the price I pay for the service Mr. Mantrom provides. I had to write this because he has been exactly the opposite from the previous reviewer in my experience. Dorothy

Nick Edgerly is a great resource for my clients. When there is a rush so that we can put in an…read moreoffer he will get a valid pre-approval to me so that my clients are not left waiting.

Everyone here goes out of their way to make sure all my questions are always answered. They…read moregenuinely care about my needs and are well informed. I have recommended them to all my friends and family!

These folks want you to be happy- they are friendly and always happy to help. I've recommended to…read morefamily and friends. Cover both my car and house, and they saved me money as well as giving great service.

Do not go to these people especially on Prosperous Place. The man there is not a CPA and makes…read morenumerous mistakes. Have been going there since 2017 and will never go back. Over those few years have had several amendments done due to taxes not being filed correctly. He will put interest in twice and for 2022 he put in my one annuity in twice. Husband caught mistake and had him redo federal tax. He said we did not need to do a state amendment. Anyone with a clear mind would know we would since that changed our adjusted gross income. Brought this to the owners daughter who works in that office and she refused to correct the error. Won't even return my calls. I called the Ky Revenue Department and explained my concerns. The first thing the lady asked was did you go to Dillon Tax Service. That should tell you something right there. For you sake and pocket book don't go there, you could be missing more of a refund!!!

I had my taxes done at Dillon this week and I could not have been happier with them. There are a…read morefew different locations in Lexington, and I chose the Prosperous Ln. office off of Richmond Rd. at Man O' War. I had previously called to inquire about the range of tax services they offer. The receptionist was courteous and knowledgeable about the business itself and tax information. This along with a personal recommendation gave me the confidence that they would be a smart choice. What impressed me nearly as much as the professionalism of my tax preparer was the efficiency. When I arrived, there were three or four others ahead of me in a small office, yet I waited no more than ten minutes to be called. Jim prepared my taxes and was thorough in both reviewing my previous return and pointing out flaws from a certain other high profile national tax prep company and in getting me all the deductions I qualified for. I went in thinking I might owe at least a small amount, and ended up with a considerable refund. He is clearly very experienced and up on all current and even future tax issues. I also heard some others requesting another preparer specifically, which tells me Dillon has a number of top notch tax professionals in their service. I plan on doing amended returns with them very soon. I highly recommend Dillon Tax Service and plan on using them for years to come.