We rented audio equipment for a small wedding. The team at Midwest Sound & Lighting made it so…read moreeasy. I was traveling from California and at a loss of how to rent this equipment. Was so happy I found them and their equipment worked perfect for the event.

I'm a traveling DJ and found this company online via a Google search. I loved that they had great…read morecustomer service, quick response time, professional invoicing, and high quality sound equipment. MidWest Sound is my top choice after research and comparison of a handful of other local companies, and my experience with their technicians was great as they were courteous, professional, and responsive.

We built a new home a few years ago and worked with Sellhorst for security, whole house audio, and…read morean entertainment system. They listened to our needs, gave us options, and did great work. Now several years later there have been the inevitable minor maintenance issues. The Sellhorst team has delivered immediate assistance on our maintenance requests. We are very pleased and impressed.

I found this company to be very arrogant! The measure of a business is not how they treat…read morecomplaint-free customers or customers that "Love Them", but how they treat customers who may be a little less trusting, a little more inquisitive, need a little more hand holding, or who may be a little more difficult than the others. This company seems to operate on the premise *******believe what we say and ask no questions. If you do ask questions, that means you are a bad customer.******* The problem with this twisted ideology is a customer asking questions and sometimes doubting is a common occurrence in all facets of business transactions. Sellhorst should understand that REPEAT customers or long-term customers have already established trust. NEW customers have NO basis to gauge their trustworthiness and therefore may be doubtful, inquisitive, and less trusting like me. When is the last time you, or anyone you know, walked into a dealership and trusted EVERYTHING the salesman said because after all, they were the HOMETOWN dealership and they would NEVER be deceitful? How ludicrous is the notion but that is how this business came across when I called to express a few concerns after the install. Luckily, all was resolved but the experience left a bad taste in my mouth. Price = Cheap Equipment = Excellent Smartphone Technology = Excellent Customer Service = Meh I've experienced better. I will report back and possibly upgrade the stars after having their service for another 2-3 months. I met the owner and saw his security detail from the window :-) . Would I recommend this company. Yes. However, if you are someone who doesn't blindly trust, I recommend you explore your options before making a decision.