Stupidly locked my key fob in my car after an oil change and had to call a locksmith to come open…read morethe car. Ian's was highly recommended on Yelp, and I see why. Gave them a call, the guy took some information and got the address, and gave me an estimated time of arrival. He kept in touch via text, providing updates for his arrival time as it was a busy summer day with a lot of road construction going on in the neighborhood. The procedure to open the car took less than five minutes, and the tech was personable during the procedure. Price was fair for me making a bone-headed mistake. Should I have another momentary lapse in memory in the future, I would certainly call Ian's again, and I highly recommend their services if you find yourself in a similar situation.

Called Ian in a pinch with a reel estate deal and he came through huge. He was there within half an…read morehour. I would definitely use him again.

Edwards Garage Door is a wonderful place to do business with. They responded to my inquiry very…read morequickly and got out to my house for a maintenance and repair visit much sooner than I expected. He was professional and spent a good amount of time making sure my garage door was in great working order before he left. The price was also very reasonable! This is a business I will use again and would recommend to others.

Excellent service with professional, honest, high quality work. Edwards had the best prices and…read moreoptions, and six months later the garage door they installed still works perfectly. I'd easily recommend them to any friends and family.

Opened our camper door (didn't unlock our lock) and then proceeded to charge us an astronomical…read moreprice of $280. Talked him down to $250. Wouldn't tell us his price before getting there. Very dishonest practice and price gouging.

From the owner: We believe security is a right, not a luxury. We combine old-school craftsmanship with 2026's…read morelatest digital locking technology to ensure that when we leave, you feel safe.

UPDATE: A second crew was sent out and this time they got…read morethe openers installed correctly, well-braced, no wobbling around. Would be 5 stars if it had been done this way from day one, I hadn't needed to clean up the scraps on the floor from the first crew, and my car wasn't now sitting out in the snow and cold because I had to move it out again - and the starter failed in the sub-0 temps. Things are corrected now, if it had gone this well the first time, it would be 5 stars. So they can do excellent work.

Called stating there was no problem with my garage doors, I just wanted an annual service done on…read morethem. Was quoted around $80. When tech arrived, he told me it would be $150. When he got done then, he charged me the $150 plus the $80. This was merely an attempt to take advantage of the elderly in my opinion. I have never had anyone even try to charge me that much before for merely servicing 2 residential garage doors. BE VERY CAREFUL WHEN USING THIS COMPANY

Had Scott come to repair our 30+ year door that stopped working. He was knowledgeable and diagnosed…read morequickly the problem being a control board which unfortunately was not repairable due to the age of our system. He had options to replace and once we decided what was needed he was able to replace opener, sensors, and door rollers quickly and efficiently. In and out in less than 4 hours. Overall a bit expensive but working great now.

What happened to this company's transparency in billing? I only got the total amount verbally and…read moreonly after repeated requests, and no official receipt! The manager said they would "try to come up with something", and was pretty unpleasant about my having mentioned their lack of quotes and receipts in the survey that they had emailed me. Really? You are supposed to provide detailed quotes and receipts. The company used to do that right. The changes that someone has instituted are not making for happy customers. Has it occurred to you that some customers may need those receipts for tax purposes? What you sent me via email within the body of your request for survey was a joke. I will update the rating when I receive the official receipt on the company's letterhead with a description of the work done and breakdown of charges. UPDATE: they finally got the Invoice right. To their credit, their response to survey and review was as quick as could be.