I'm a PC enthusiast, not a PC specialist, so when my gaming rig started acting up I knew I needed…read moresomeone who actually knows what they're doing. Found Shaun at Dr Tech PC through Google and Yelp, and I'm really glad I did. My computer had been dealing with slow boot times and weird hiccups for a while, and I honestly had no idea what was causing it. Shaun dug deep and found the real issue: my SSD had some serious corruption going on along with a blown up startup file. Stuff I never would've caught on my own. He got it sorted out and running the way it should. On top of that, he installed a brand new second SSD for me to use for AI and LLM training, which was huge since I've been getting more into that side of things. While he was in there he also optimized my system (about a 10% performance boost on top of everything), got all my fans running off a single program instead of a mess of different software, and even reorganized my components so some ports that had stopped working were usable again. He also threw in a few recommendations for things I could do down the line to keep my PC running well. Had my computer back in 24 hours, pricing felt fair for everything he did, and he explained things in a way that actually made sense instead of just throwing jargon at me. Shaun's professional, honest, and just a genuinely good guy to deal with. I'm already planning on bringing my laptop in next. If you need someone who actually knows PCs inside and out, go see Shaun at Dr Tech PC.

First time building pc in over a decade and yeah, let's just say my pc wasn't booting up properly…read more Looked for Pc repair in my area, found Shaun who was close by and open. He took my computer in right away. Super knowledgeable, dissembled everything and taught me how to correct my mistakes for future builds while giving recommendations on how to improve my PC performance. (I have some old components in there..and I mean old.) Anyway, got my computer up and running, installed all my drivers and got the updates needed to get started. Really great, would highly recommend and if I decide to build a pc again, definitely going to have Shaun assemble. Thank you again! Great appreciate everything!!

Excellent Work This…read morewas for my 3 year old grand daughter Right on time Will recommend them

I never write reviews, but this was by far the worst experience I've had with a repair shop. Poor…read morecommunication, deceptive information to avoid compensating me for their mistake, and a serious waste of my time and money. Yelp has a set character count so here is a shortened version of my review: I brought my PC in with a clear issue: apps crashing, and a Windows reinstall that kept failing partway through. Before bringing it in, I spent 8 hours troubleshooting on my own and narrowed it down to two likely causes -- a corrupted Windows install or a bad CPU. I explained all of this on the phone and again in person when I dropped it off, and was told I'd get a diagnosis the same day. That didn't happen. I had to call an hour before closing just to get an update, and was told to wait until the next day. When they finally called, they flip-flopped on the diagnosis multiple times within a few hours -- first confirming a corrupted Windows install, then claiming it was fixed, then reversing again to say it was still corrupted. They quoted me $90 for a data transfer and $110 for a Windows reinstall. Since I had my own install media, I said I only needed the transfer -- and the price for that alone jumped to $180, with the excuse that it was only "discounted" when bundled with their install. I paid it anyway to protect my files. When I picked up the PC, they assured me -- twice, after I directly asked -- that reinstalling Windows myself at home would work fine. It didn't. I hit the exact same crash I'd described to them from day one. When I called back, they admitted they'd never actually tested the CPU, despite me flagging it as a likely cause from the start. When I asked why I'd paid $180 for a data transfer I didn't need, they gave excuses and contradicted themselves -- first offering free CPU installation (which takes minutes and isn't a real concession), then claiming the transfer would've been necessary regardless, which wasn't true since I could have accessed my files for free from the other drive. When I brought the PC back in, I watched the tech Google my exact problem before telling me they'd "seen this before." The CPU warranty process was its own headache: days of unanswered messages, a lie that it had already been shipped when it hadn't, and them dodging my calls entirely. I called twice in ten minutes and got voicemail both times; a friend called the same number seconds later and got through immediately. The one good part of this experience was an employee named Charlie, who was consistently kind and professional, even helping carry my PC from the car. Everyone else I dealt with was dismissive and dishonest. End result: I paid $180 for work I didn't need, got no refund or compensation for their misdiagnosis, wasted well over a week, and felt completely scammed. I won't be returning.

Nice guys is right! Joe worked with the electrician to eliminate all the wires and electronics to…read morecreate my fantasy office! Joe was absorbed with the project and wasn't satisfied until it was perfect. He selected components for me and picked them up at the store. He also solved a WiFi problem that no one else could figure out-very committed. Thanks Joe!

had a laptop keyboard issue, and he was willing to fit me in on a tight timeline and help me out…read more Service was great.

In addition to being a super nice person, Martin, The Computer Knight, is extremely knowledgeable,…read moreprofessional, and gets the job done. When it comes to computer repair and other services, he should be your go-to guy! I highly recommend him for all of your computer services.

Martin is very knowledgeable and very efficient. We have used Martin 2 times to transfer data to…read morenew computers. Fortunately Martin came to our rescue for a 3rd occasion when our computer was infected with a trojan virus and ransomed. He was able to remove the virus and also helped correct a Microsoft Word problem that the Microsoft people could not figure out. We highly recommend him.

I communicated with Chanoy on Yelp when I originally requested to get my laptop repaired. Chanoy…read morewas timely with his responses and his prices were great compared to other companies. He ordered the part I needed and kept me advised on when the part would arrive. Chanoy then came out to my house to fix my laptop and was very personable and knowledable. He fixed the issue in a couple of minutes. He also recommended some upgrades to my laptop that I'm considering. Great service. I would use him again in the future.

I had a problem with my printer and Chanoy was able to fix it quickly and efficiently. He was a…read morepleasure to work with...knowledgable...professional and pleasant. I recommend them!

These guys really know their stuff! Whenever we have an issue with our computer we take it to them…read moreand they fix it quickly for a really affordable price. Just today Mike helped me remedy something over the phone for no charge at all! Great customer service. We will take our computer to him as long as he's in business.

Michael came over yesterday and fixed my computer, he was wonderful, fixed problems I had for years…read moreand could not figure out. Very reasonable, experienced and courteous. I cannot remember last time I had such good customer service. Very, very happy with the service.

Great consultation about my issue. Didnt try to upsale service like most of the companies nowadays.read more

Professional, efficient and responsive. Shaun took the time to explain and set up a mesh Wi-Fi for…read moremy house. Although I feel like I could have done it on my own, I am glad he came to help trouble shoot and explain the network. Recommended for those that are not tech savvy - thank you sir!