This is a beautiful resort with some major resort amenities, but it lacks some shine in execution that take it down a notch. Part of it is probably the isolation, because once you get here you are stuck unless you drive over thirty minutes away. So does the resort take advantage of knowing that once you book you are suckered in to staying? Or perhaps they suffer from drawing their staff from the local area. The local area being phosphate mines, an industry not really known for it's transferability to hospitality and tourism.
All the on-site restaurants are like country club dining rooms and lack any individuality. If you stay here more than one night you are stuck with the same options. The restaurant in the lobby looks the same as the restaurant at the Red clubhouse (Restaurant 59 I think). There is nothing individual or unique about either place, beyond the bar it's just a bunch of brown tables and brown leather chairs, with beige carpeting, bright lighting, and almost no music or ambiance.
The rooftop bar has an amazing view - I'd give that view 5+ stars. However, the bar up there is bland and again (why?) carpeted, with these hideous beige curtains to match the beige armchairs. It was like being in the lounge of an old folks home. There were these weird lights on top of the bar, which were unnecessary because you are surrounded by floor to ceiling windows. Since the ceilings were so high, they had large overhead lights as well, making the place brighter than it should be at late night. Again, no discernible music, just one giant tv at mounted to the wall at the head of the bar. The entrance to the bar was this black windowless door covered in chipped paint, which was just so odd, if you're trying to market this as a sexy rooftop bar, open until midnight. It looked like a service entrance door. To top if off, they use off-the-shelf mixes for custom drinks (averaging $12-$16 a pop!!)...what I can only imagine was the equivalent to Jose Cuervo's margarita mixes or the Mr.&Mrs. T Mixes you get at the grocery store. Overly sweet, overly processed, and overly cheap.
The same can be said for the pool. Beautiful in concept, lackluster execution. The pool filled up quickly and there weren't enough umbrellas for those of us who don't want to look like a baseball mitt when we're old. Streamsong must have gotten a deal on beige curtains because each cabana was outfitted with beige shades on all sides to draw close for privacy or shade. However, when I went to pull down one of the curtains to give us some shade, there were giant mud dauber wasps nests affixed to the curtain! That turned my stomach and worse still, it was on both sides of the curtain, so the people sitting to my right were exposed to the mud dauber nests too. The pool bar "food" was the exact same food coming out of the lobby restaurant.
The spa is really interesting - multiple pools of varying temperature to enjoy before or after your service. The sauna was clean and hot. However, my therapist was rough and handled me like a sack of potatoes. I felt rushed and had goosebumps the entire time I was laying on the massage table, even after I asked for an additional blanket. They ran out of seats in the waiting area, so I sat in the sauna until I thought more people had departed for their service. Turns out they double booked my package for the wrong times and I waited an extra half hour; thankfully they rectified this as quickly as possible but it reflects on their execution.
The room was very nice - it was large and well lit, with a scenic view of the surrounding area. The bathroom with double vanity and large shower was much appreciated. We should probably have spent more time in there.
My husband states that the golf was great, and our lunch at the Bone Valley restaurant was delicious. So yes, if you come here to golf you will probably love it. If you come here expecting it to be like the Four Seasons or equivalent, it is not. Bring your own alcohol and don't stay for very long. Enjoy the pool, but make your own shade. read more