I had a much different experience (thus far) than some of the others like Sheryl that posted…read moreearlier. I went in this last Saturday with my measurements, but too was quickly greeted and explained to the process of how it works. They even gave me a sheet of a timeline--each step of the process is clearly mapped out for you! I'm a very busy person and work a LOT, so I immediately loved that. This is not Home Depot, so the designers are not hourly employees and are VERY busy (especially on Saturday) when people stray in to browse and the designers are busy with their appointments. They're more than happy to allow people to browse, but don't expect a lot of help with pricing questions.. However, I DID get a lot of help! Both of the receptionists came over and talked to us and showed us many of the different cabinet features, granite and finishes that they loved and were the top sellers.. Both women even gave us a list of the vendors they work with.. That was VERY helpful as we stopped by a couple places after. I was so frazzled on Saturday, I wish I remembered their names because they were excellent and went above and beyond and deserve a proper shout out! After talking to both of these nice women for a minute, I assumed they were designers that had a little extra free time. Nope! But they knew their stuff.. If you're wanting to discuss pricing and go over finishes, you have to make an appointment.. but even though I didn't have one, I was more than happy to schedule one and come back next week. I'm going to be investing a lot of money--I really liked that they are smart too and don't just run around wasting their time with every person that walks through their door that is only half serious and not ready to start their project now (like I am). I've worked in a similar industry most of my life and chasing around people that want to dream shop is EXHAUSTING, especially when you have ready and willing people that NEED to get their project done right away, but can't because of time wasters. Lastly, after we left the showroom, we went to one of their preferred flooring company in Livonia. I was blown away by the selection. They have a designated employee that works there on certain days that handles KSI people. He was not there, and the other guy that greeted us showed us around and answered so many questions for us even though he knew at that point he heard KSI he wasn't going to get a commission. I loved that. People that genuinely care! I asked him to honestly tell me, is it worth if couple extra bucks to work with KSI. He said that actually, you end up spending just as much working with KSI than any contractor you would find on your own. The people they have contracted don't fuck around--because KSI will cut them off. They know this.. Also, KSI gets big discounts from all of their vendors.. Plus, the designers coordinate everything. A lot of their vendors only work with designers so you get discounted pricing already because they order in bulk. If this guy who is commission based only cared about his paycheck, he would have lied to me and told me they were horrible to work with and encouraged me to do my floors first, which is a bad idea and he didn't. Instead, he escorted us around their massive warehouse and explained all the flooring options. Looking very forward to working with this company!

This company uses predatory business practices. They lure you in with their reputation and their…read morefancy show room and act super professional in the beginning - but the fact is they require $550 for an in person quote, and 50% down before starting... as soon as they received my 50% down payment (you should never do this, 50% gives the corporation far too much power) all of a sudden it's like a switch is flipped and they treat you completely different. That's because they have successfully trapped you, after that all promises of high quality, timely work, and project management that is supposed to be all of high standards, given the premium price points and additional costs of this "professional" establishment, stop existing. They then higher random 3rd party contractors for the bulk of the project for the cheapest prices - while charging you top dollar. They don't hold them accountable, and they don't care. You will have to beg to get them to show up, and beg for them to come back when round 1 ends up being such low quality work that you'll need a re-do. They do this on purpose because a lot of people want to avoid the headache and will accept the low quality work. Avoid this corporate nightmare, they deliberately will try to cut corners on you, they force you to manage your own project, and ultimately you'll realize you got completely taken advantage of. The time frame for the project they present is a lie. The high quality and professionals they promise it a lie. You need to beg to get their experienced pros - they will send you random workers they find who barely know what their doing for the first round - then give you the better workers if you complain. Get ready to get on your hands and knees begging for your project to get focused on while you try to compete with 10+ other people begging for their project to get done at the same time. They over schedule and don't care because all they care about is getting you wrapped up in the predatory contract and then that's it, you're trapped. Find businesses that don't have these predatory business practices, go directly to places and work with them directly. You don't need a glorified middle man to "manage" the project for you, it's nonsense - it actually overcomplicates the project and they don't manage anything anyways, they make you become a full time project manager or things will never get done - or be such low quality that it'll appear your premium priced project was a DIY job. If you respect your time, money, and soul, you won't use KSI corporate nightmare.

terrible installation with workers dont speak english!!!!!!!!!!!!!!! hole for faucet drilled off…read morecenter and not over the drain like it should be, because of the clamp holding the sink in place(could have used adhesive in that area) they didnt even check the level of the top and now we have a puddle in the back!! idiots could have taken a minute or so to level it, could have used a few pennys to lift it up in back, but no, thay dont give a damn, its not their house!!!!! really is pitiful and the worst thing is the company does nothing to correct it or satisfy your complaint, once they have your money they dont care!!! a 8 year old could do better caulking!!! has to all be redone!!!! globs put on with fingers at the corners and it sticks out like a sore thumb!!! stay far away from granite planet unless u want to hire a bunch of fu-k ups!!!!

Granite Planet is the only place I will use for all my granite needs. I have used them at my home…read moreand at several of my rental properties. I've had them do Kitchens, bathrooms and even a bar top. All of them came out beautifully. They have a large warehouse to look at all the granite and quartz options. For smaller jobs they also have a section with remnants. From selection to measurement to install.....the timing is always quick. Sara has always been a great help to me and is always great with follow-up. I have recommended Granite Planet to friends and associates many times.

Primo Granite installed 2-bathroom countertops in our home. The job was very professionally done,…read moreand the product is beautiful. The quartz countertops make our bathroom look like new. Thanks Luca, Primo, and Mike. I would definitely recommend them to anyone.

This is a gem of a family owned business! Beautiful selection of granite and quartz! Excellent…read morecustomer service and craftsmanship! We couldn't be happier with our experience!

Gemini International installed kitchen tops, islands and bathroom vanities for our 25-unit…read moreconstruction project in downtown Detroit. No task is to big for Chris and he always can provide a solution to any unknowns found in the field. This is the second multi family project we have worked with Gemini/Chris on and we couldnt be happier. We will cotninue to work with Gemini/Chris on future projects in both Michigan and Ohio!

Gemini did the impossible in our kitchen. Chris the owner told us he could cut our Quarz…read morecountertop without a seam, and he did even with an extra wide countertop. No one else we called told us that was possible. It is purfection, we are very happy! We give him 5 stars!

My wife and I wanted new laminate kitchen counters. We had been given some contacts for countertops…read morebut all of them only dealt in stone. On the third call I asked if anyone still made/installed laminate countertops and was given the phone number for The Kitchen Top Shop. We called and drove down to their showroom on 8 Mile Rd that afternoon. Long story short- a family owned business with the second generation taking over. An enormous selection of laminates from the two industry leaders, Formica and Wilsonart. We worked with John for both sales and installation. John was just great to work with! The countertops were part of a series of upgrades we were doing in our home and we wanted them to go well with new flooring and paint. John showed us an undermount sink by Karran, which we didn't even know was possible with laminate. We did a couple of other tweaks to our original project and still thought the pricing was very good. (We recommend spending the extra money for the decorative edging!) It took us a while to choose a laminate pattern, but once we did John got the materials ordered and had everything ready to install just two weeks after we provided the pattern information. The installation went extremely well! John brought along Mitchell as his helper. The two of them had the plumbing disconnected and our old countertops removed in short order. The final trimming and customization of the countertops was done on site to ensure that all the pieces fit perfectly and the faucet and electrical outlets went exactly where we wanted them. The project included the installation of a new garbage disposal, and John cleaned up the plumbing layout under the sink to allow for better access and more room. Mitchell is a wizard with the caulking gun, and cleanup was very thorough. The finished product is nothing short of spectacular. The new countertops have really transformed our kitchen. One of our neighbors came over and was certain we had gotten real stone put in. Everything looks great and is working perfectly. Good pricing, great craftsmanship, and super nice people to work with. Highly recommended!!

We bought our cabinets through them, which they installed along with backsplash- the pricing was…read moregreat, they were on schedule and a pleasure to work with- and we had some issues with drain lines above our sink that they worked around beautifully- could not be happier!

Today, I want to share my terrible experience with G&M Cabinets and Flooring INC. I worked with G&M…read moreCabinet for full kitchen cabinets with installation for my basement. Mr. Jaber and I agreed on the 3D kitchen model that's attached below that will be done in one week. We received the order after 5 weeks. Mr. Jaber took the wrong measurements for the cabinets and he had to change the model on the day of the installation. Because the dishwasher wouldn't fit if he didn't do so. The door next to the sink would scrape and scratch the sink every time I opened it. He made damage in the ceiling, cabinet door, fridge box damaged with nail showing on the side of the box. He left the lazy Susan uninstalled and the door not attached to it. The cabinets underneath molding I not fully covered. Do not work with G&M Cabinets they are unprofessional. You will lose your money and time with G&M cabinets. Paid him a lot of money for his unprofessional work. Overall these cons, he is as a person is not respectful and will hang up the phone while you're talking. Not answering phone calls or text messages. I DON'T RECOMMEND G&M Cabinets and if I can give a negative star I would do so because he doesn't deserve the one star. 5 ,

My custom cabinets are gorgeous! The inset style is great and the company has been very responsive…read moreto any adjustments required. They even jumped in and helped me out with some other issues created by my contractor. My kitchen designer worked all the details with these guys. Highly recommend.

We had an older tile countertop that needed updating. Other companies either said no to the job or…read morenever returned our call. When we found and talked with Danielle and Paolo, we knew that we were in good hands and that our job would be completed the way we expected. Well, we are more that pleased! They did an awesome job! From start to finish! Fair pricing. Good workers. They came in, did the work. Cleaned up afterwards. I highly recommend them for your next tile job!

From the owner: Center International Quartz and Granite is here to bring your dream project to life. From kitchens,…read morebathrooms, fireplaces, outdoor kitchens and much more. Appointments can also be made Monday - Friday After 4:00 pm if needed. Hours are subject to change without notice. **Sundays By Appointment Only**

Marblecast did an excellent job of a full bath reno down to studs and subfloor - removing tub,…read morewindow, etc. Scott is great to work with and Eugene is a true craftsman. The whole team at the store is great as well. This is my second time using Marblecast and will again in the future. Highly recommend!

They damaged our tub as they were installing it and then they "fixed" it charging my parents full…read moreprice. When I called back to tell them we had issue with the tub leaking, the man couldn't be ruder and told me there's nothing that could be done. I wouldn't go back here if my life depended on it.

Store is always clean and well organized. It's big. A lot to look at while you shop. My most recent…read moreorder was an online purchase that was delivered by door dash. Delivered the next day as requested. The only issue was after the initial order update, there were no more until the package had been delivered. Not a big deal. I like this store and will definitely return.

Extremely bad customer service. The people in the lumber section didn't even leave from behind the…read moredesk to show us what we need to get. He just looked annoyed to be there to help anybody. One star might never come back here for any lumber services again.