We finally tried this place out about a month ago, and honestly I'm a bit baffled why the reviews…read moreare so high. We used a coupon for $20 extra in credits, we purchased another $50 on top of that to start off to see how we liked it. During our visit there was a few birthday parties going on, kids screaming and running around. Most of the games we played seemed to be sticky or greasy on the controls. Unfortunately, several games that we wanted to play (power roll, coin pushers) were either broken or jammed. Also, each play was pretty expensive compared to other arcades we've played at. The only staff I saw was at their respective counters, none were seen walking the floor checking on things, or cleaning. The tickets we did win, there was nothing much in their prize area we wanted (too many junky toys and candy), so we gave the credits to a nearby kid. We enjoy seeing an arcade prize area tailored towards kids and adults. Unless they change it up, I highly doubt we will be back.

This arcade place as absolutely fun to go to lots of games to choose from I'll definitely coming…read moreback again!

Here for a friend of the kiddo's bday. Sophia was crazy patient and fantastic with my son when he…read moreeither left his card behind or someone grabbed it thinking it was theirs. Awesome staff.

For a place that should make people happy, it was quite the disappointment overall…read more Only thing going for this place is their outdoor mini-golf. The only reason being is that it's the only outdoor mini course in Spokane. Staff - The only gal who was working was quite pleasant and tried to make the place fun, while three other guys just looked surly and bored to be there. Arcade - The worst I've played at. Over a third of the games were offline or not working. The ones that we tried either errored out or were claw machines. Beware of the claw machines! I overheard a staff member tell another patron that they are on the highest setting for limited payout. We probably tried one that contained various Sonic characters around 30 times, and still wasn't on payout. Prize Counter - pretty sad looking and only tailored to kids, which I get, but a lot of arcades now tend to have a mixture that would lure adults. If we do come back, it would only be for the outside mini golf, but I would rather drive 40 minutes to go to Triple Plays outside mini golf, along with a decent arcade.

Absolutely the most fun experience for my family and friends!!! Just an amazing place for all of…read moreus. Angie and Justin were welcoming and went above and beyond any expectations we had. The course is well designed even for our littles ages 5-7! Great instructions on how to play. Also snacks for all of us. There's also a shaded comfortable area to have lunch. Angie showed us an amazing Mexican food restaurant that was soooo good! You can have the food delivered if you'd like. It is well worth the drive so don't let that stop you. Prices are very reasonable too! I encourage everyone to experience this super fun day for the whole family!!

From the owner: ZSR Laser Tag is NOW OPEN! Come play laser tag on a 20,000 sqft outdoor Arena. It’s a new gaming…read moreexperience you will not get in an indoor arena. We are a highly custom gaming system, that is setup to make it fun for the entire family at any age.

This is the best laser tag arena I've ever been to. The staff went above and beyond to take care of…read moreus. I had a group of about 10 young boys scheduled to play laser tag, and about 30 minutes before our reservation, I received a text from the owner letting me know their computer system was down and we might not be able to play. When we arrived, the system was still down--but the team immediately stepped up. The desk attendant gave everyone in our group unlimited arcade credits and even offered to cover the cost of another activity in town if we preferred. We decided to stay, and they generously ordered two pizzas for the group. They refunded my reservation in full since we couldn't play as planned, allowed me to reschedule at no charge, and sincerely apologized for the inconvenience. Then, at the last minute, their system came back online--and they still let us play a free game of laser tag! These guys truly know how to treat their customers. Exceptional service all around! Their arena is also massive and the gear is high quality. It was tons of fun and they said they are the 2nd largest laser tag arena in the nation.

Ladybug is awesome! She helped us out a lot! The other employee did to, but Ladybug annihilated us…read morein the last match! Great time was had by all...except for a few of us who were SPAMMED by our own group members, but in opposite teams.

CUSTOMER SERVICE: I've had only great customer service at…read morethe CDA/Hayden store. They always have the tools I need in stock. They have a great prices and good pick up drop off option.

Generally very poor customer service and unreliable equipment…read more Rented a sander with electrical issues that caused me to loose production. Read the entire rental contract yourself before signing. Sales team will not assist you by pointing out important information. In general if you can get it from a big box store, you'll be better off choosing a different business.

I have used this location (and a couple of their others when closer) for years in my commercial…read morebusiness. They have experience and know how to properly maintain their equipment to keep it safe and running to avoid downtime. They have always been very accommodating, professional and gone above and beyond the call of duty. Quick note: be wary of the negative feedback. I generally look at how many times folks have left a review and then it is usually only negative feedback. I can tell you that is the case for these guys. Fantastic customer service and good SAFE equipment, and years of experience in the rental industry. Todays lift rental is a perfect example, arrived on time, worked great and we are moving on to the next job...seamlessly! Can't recommend them enough.

I have used this company in the past and this time not only did give me equipment that was not…read morecharged so I couldn't use it for the first part of my rental .....they overcharged me an extra 1/2 day for the equipment I rented. They are thieves and DO NOT. One employee will tell you something and the manager does not back them. I manager stated he would never want to be an owner because doesn't like dealing with renters. I will never use this company again and I WILL be letting other companies not to use them also.