The repair person didn't seem very knowledgeable about what he was doing. They don't keep parts…read moreavailable. It took more than 3 weeks for them to get replacement parts. By the time they received the parts the appliance had been replaced. I would've been without a refrigerator for more than a month waiting on their repairs. Unacceptable!!!!!

From the owner: We provide in-home services for anyone with a Whirlpool owned appliance in and out of repair. That…read moreincludes Whirlpool, Maytag, Kitchen Aid, Amana, Jenn Air, Roper, and some Kenmore appliances that are made with Whirlpool parts. We also will service other brands on a case by case basis.

The office was very accommodating with times since we lived out of town. Scheduling times were…read moreaccurate. I would use them again!

From the owner: Southern Appliance provides appliances sales and are a Whirlpool exclusive self-service dealer in…read morethe McComb, MS area.

So thankful for BAC Mechanical Services. Finding the storm damaged weather head & meter removed by…read moreSWEPA was truly disappointing a week before Turkey Day. Very pleased with the professional service provided by BAC. So impressed by the honest, hard-working Electricians who rescued our Thanksgiving in 2024. Excellent customer service, gentlemen.!!

I requested plumbing service. And I was very happy with the response time & the work. Even gave me…read moresome things I would need to do to keep my septic system flowing. Very professional & the quote I was given I was very pleased.

The upstairs Nest was giving me an error code and the air would not come on. Jason responded and…read morefixed the issue. He was unable to make it at the time agreed, but he called to let me know he was running late.

No one showed up much less fixed my washer ! This started on Aug 8 and still going, nothing fixed!…read moreThanks a lot

Since 8/13/25 We have been in a Sears repair nightmare. The tech sent broke our Speed Queen. He…read moreadmitted to not knowing how to replace a control panel ,, but not until 2 hours after attempting and full of excuses. They were set to come back w new tech 8/20. It was the same original tech that left it broken. Two full days waiting 8-5 open window wasted and now rescheduled for 9/2/25. Avoid Sears HS. And what good is a Speed Queen warranty when you can't get it worked on?

Both toilets in our home were not flushing, backing up. Requested a service call and had someone…read morecome out to snake the drain pipe. Ended up charging $500 for a camera to be sent through the pipe to diagnose the issue, resolved none of the problems with the toilets. Proceeded to say that all of the piping underneath our home was "rotting", and quoted us $850/foot to replace said pipe. Got a second opinion, had someone else come out from a different company. Ended up simply clearing a bad clog, no issues with pipes like what was previously stated by the Southern Air employee. Unless you're wanting to be up charged 20x the price and have lies spun to you, find somewhere else.

This company will do anything to up-sell every aspect of your needs without batting an eye. Example…read more... Needed to address a leak situation under the kitchen sink. It was determined that I needed to replace the hot and water valves; and the seal under the filter stop .... The drain thing that is the fkn drain! $400.00. $100.00 to change out a drain strainer; including the part ($25) and installation. As for the valves ... 2 @ $300.00. This company preys on everyone that needs help.... UP SELLING IS A CRIME!