Fairly priced and fast and efficient crew. Floors came out beautiful. Never thought they could…read morelook so good!

Cliff is a very nice, trustworthy guy, who cares about the quality of service he provides, and your…read moresatisfaction. He uses only top-notch people, and the result is beautiful flooring. I highly recommend this company!

How could one project go so well and the second project end in disappointment?…read moreThe first hardwood floor installation in June 2025 was professional, no dust and job clean up was thorough, it was flawless. It went so well I decided to do another room. Two different workers came this time, July 2025 & asked where my 220 plug was. The worker plugged his wires into my dryer machine plug. I questioned why there was no plug on his machine only wires coming out & he said "it's ok" when they began to sand my new smoke detectors were blaring & I come upstairs to one worker standing in my living room, far from the room they were working on with a mask on in a cloud of dust saying "sorry, something wrong with the machine" and my smoke detectors were put into a bathroom. As a professional they should have prevented the dust from circulating throughout my house and if the equipment was faulty it should not have been used. As soon as the dust was circulating throughout the house the equipment should've been turned off until a working replacement was available. Apparently the sander had no vacuum bag attached, in the high humidity the dust settled & adhered to everything inside the house. The fact that the smoke detectors were blaring was additional proof that the workers created a hazardous environment in my house and judging by the layer of dust on my fan blades I used to clear the air my new smoke detectors are probably compromised. Also the baseboard heater was left dangling from the wall & I had to fix the holes from them ripping it off the wall to reattach properly myself. Also worth noting, I have found 2 live cockroaches so far in the rooms that were done. I'm not sure if they were brought in with their equipment or what, but I have never seen previously in my home. I felt my concerns expressed to Brian were not taken seriously and the only apology I received for the second job nightmare was from 2 of his employees and none from the owner of the business. If this happened on the first job, they would never have been hired for the second Job. I have other projects I'm looking forward to do, but will look elsewhere. I would give the first job 4/5 stars, but zero for the second.

I came to Connecticut Flooring to get my living room floor refinished. I looked into the main…read morestream flooring services such as Lowes and Home depot, along with other local flooring services in central Connecticut. I happened to be driving in Plainville when I spotted there was store on East Street. I went into there showroom, and was already right off the bat impressed. I explained I wasn't looking into replacing the floor, that I had oak, with no pet stains, and wanted them to refinish it. The owner, Brian Harding, came in within just a few days, and gave me a great estimate! He was very professional, honest, and right on point about a few nicks that were already on my floors. It was done in a fashionable time. His workers that came in were very polite as well. I would highly recommend Connecticut Flooring for any of your upcoming flooring jobs. I am defiantly hiring him again for my tile work that needs to be done in both my bathrooms, as well the next floor I want done for refinishing.

Just had my hardwood floors refinished. A wall had been removed prior and carpet covered the large…read morearea where the wall had been. The floors underneath the carpet were awful. Brian came in, assessed the situation, let me know what I needed to do on my end. When I was ready, he came in and got the job done. My floors are beautiful. No need to get carpet or laminate. He was able to piece the flooring. You would never know it wasn't this way always. Gorgeous! They are professional, reliable and trustworthy. Thank you Brian for all you did!

I got my hardwood floors refinished for my new condo and the entire process was fantastic! Brian…read morewas extremely responsive and walked me through all my options and the prices of each. He helped me pick a color that I love and looks great in the home while also maintaining my budget. The floors are beautiful and everything was super clean when they left. Highly recommend!

Tommy destroyed my floors by using a CHISEL and HAMMER on my custom wide red oak planks that I had…read moreinstalled about two years prior. He was unreliable and left his equipment in my home for weeks both before and after he finally showed up. I had to resort to hiring movers to get his gear out of my house. He managed to come pick up his stuff once he heard about the movers. I regret letting someone talk me into hiring him. I still wonder about that. Tommy called late on a Sunday night to talk about my floors and it was immediately evident that something didn't seem right with him. I told this to the person who said to hire him, and he said that Tommy's a "character"... Tommy was also a heroin addict. NEVER EVER let Tommy's Floors anywhere near your house. It broke my heart the way he destroyed my floors. If there was anyway possible to rate this experience, it would be a big minus minus minus rating.

Did a great job on my floors. Great price, communicated well and did great work. Highly recommend!read more

Jose helped me from the moment I walked in the door to selecting the right carpet, setting up an…read moreinperson visit for measurements and seeing Alejandro through the process of install. We are satisfied customers! They are now starting the process to come to my home for flooring and carpeting in my home. Thank you Pastor Suzanne

"Gimme three steps, gimme three steps, mister Gimme three…read moresteps towards the door?" (Lynyrd Skynyrd) After we had our hardwood floors and steps sanded and refinished, we decided to pretty up those steps with a carpet runner, which explains why we visited Galaxy Discount Carpet Store today. That decision ended up being a FIVE STAR experience. Their two floor showroom is just incredible! Sample boards, rolls stacked on the floor in rows, area rugs hanging from the ceiling, gorgeous stuff everywhere. We met with Charlie and explained to him what we were looking for. He said that staircase runners can either be pre-manufactured in big rolls, or custom cut from carpeting meant for rooms. We knew we wanted a runner in some shade of gray to complement our wall color, and decided on a carpet runner to be cut from a big grayish roll and then finished with black binding along the edges, to complement the black stair rail and contrast with the white stair risers. It was installed 72 hours later, and that was pretty amazing in it's own right. Communication with Galaxy was great. Charlie was a dream to work with, the installers called us the day before install to confirm the date and time window, and the van with two workers arrived as scheduled mid-afternoon and did a neat professional job on the install. Charlie's price was $140 less than one we had from a flooring company out in our neck of the woods, and the carpet quality was better at Galaxy. Everything went well, and the stairs look great!

Fozia was so helpful and professional throughout the entire grueling process. I love the results!read more

Fazia was wonderful, fast accurate and top quality merchandise. from start to finish the experience…read morewas wonderful. After going down the street and found inferior quality and empty promises . Fazia quickly worked on our project and designed a wonderful space with much more cabinets than the other brands . Her knowledge and recommendations were 100 percent accurate. The install team was absolutely wonderful fast and efficient. The workmanship of the installer was second to none . Highly recommend.

Overpriced, price gauge vibes. I was able to get twice the work for more than 1/2 their quote…read more Will not recommend

Their quote was fair and they brought the project in for the quoted amount. The door installation…read morepresented problems because the frame wasn't exactly square and trimming had to be done. They were persistent and the final product looks and works great. I would use them again, and probably will ask them to replace two more doors. Also, they are very nice guys and they clean up after themselves. They aim to please, and it shows.