Kindness, helpful. Old school vet. Refreshing experience. Great staff. Easy access from 101, lots…read moreof parking.

Dr. Plum is amazing! I have been bringing my four-legged babies to him for years. Not only have I…read morereceived outstanding care from him and his fabulous staff, it is truly obvious that he cares for all that he takes care of. I trust him completely and recommend him to family and friends all the time.

We have had animals for over 40 years, and this was the worst vet office we have ever been to!…read more The vet techs are terrible and incredibly condescending. The male vet tech grabbed our puppy by the collar and attempted to drag him onto the scale. When I attempted to intervene, I said "I can just lift him and set him on the scale, we are really trying to keep his early vet visits positive," he replied, "how are we suppose to examine him, if we can't even touch him?" I have had animals my whole life and have worked with them for several years and this was beyond shocking to hear. He never even said hi to our puppy, he just grabbed at his collar and tried to manhandle him (I am sure our puppy was terrified at this point). The two female vet techs were equally bad (very unfriendly). Not one staff member even said hello to our puppy or attempted to establish rapport. It was a very cold, controlling and man handling type environment, which had to be very scary for a puppy's first vet visit (outside of vaccinations). We were present and they were terrible....I can only imagine how they are, without pet parents present. We will absolutely NOT be going back, and recommend you find another vet office, where they care about creating a safe and welcoming environment for animals! Run!

They managed to squeeze my dog In for a same day appointment at a very reasonable price. I felt…read morelike the staff truly cared about my pets needs and not just about making money--like other vets I have visited in the past. I will be bringing my pets here for all future appointments, highly recommend !

We've been going to MAH for 8.5 years, for our Olde English Bulldogge, Petunia. We transferred…read morethere as "Tuni's" Dr. left & went to MAH. Since then her doctor retired, & she's been seeing the Veterinarians still there. I've read other reviews & noted they dated from 10 years ago. This is not true of the current doctors, Veterinarian Assistants (yes, they go to school too) back office & front office staff are wonderful, personable, compassionate people. Our Tuni has had some significant health challenges thus last 14 months. I recently called due to a reoccurring issue and though they were extremely busy (three Doctors & lots of techs & staffing for various positions), I Was counseled by a tech how to keep calling early to get an appointment as I'd have to wait several weeks to see the Veterinarian. Tuni was in a reoccurring problem, that needed an antibiotic soon. They got me in the next morning & Dr. Burns saw her, got on the floor to be acquainted again, listened to all I'd had to say intently, asked diagnostic questions & whisked her away for an examination. She complimented me in my thoroughness os CALMLY explaining what was happening to her, had tead the very complete information I'd related to the Vet Tech of my calls & why Tuni needed to be seen. She had also read Tuni's record to familiarize herself with her long term reoccurring infection & cleaned her bottom with a cooling medication & didnt charge me for it, along with treating her vulva for a rash, again no charge. Tuni has a folliw-up appointment inn2 weeks to check on her progress. These professionals are DOCTORS, & deserve to be paid what they charge that i believe is no more than 60% of what Veterinarian offices charge here & elsewhere. No sstaff has ever been rude, condescending, flippant & other things they've been accused of. Even if they get an angry & screaming oatient, what we now call Karens, the situation is handled properly. The office is always spotless as are the exam rooms, when one calls, their new phone system announces your position in line, when they say they'll call you back they doo & today the Tech called & said my local pharmacy couldn't get the med T needed. It was very expensive i thought but i looked online for its price and they were charging less than half of what each pill cost elsewhere, including a very popular online pet supply company. So, don't listen to the naysayers. It is iwned btly the three women vets who have a lot if experience, have an office manager who knows how to hire & keep a great team. I worked in two different medical offices for humans. I wished the staff where I worked had nice, friendly, supportive & trained employees, not the women i had to work with. Go to this Veterinarian hospital. The Ukiah office is closed on weekends, as they go to Willits to help out at animal shelters there. Also, ive never waited for any length of time. Even if im early, i check in & today, tho i was 15 minutes early, Dr. Burns Vet. Tech called me in just under 5 minutes, & Dr. Burns was in the exam room shortly thereafter, with Tuni & me early. Cheers, & try them for your fur-baby, scale, feathered or spikey baby. Your mind will be at ease & your baby will be on their way to treatment & hopefully a healthy future.

I've been bringing my pets to this hospital for over 20 years, and the veterinarians themselves are…read moreexcellent--skilled, caring, and compassionate. Unfortunately, my recent experience with front office policies and interactions has led me to transfer my pets to another veterinary hospital in Willits. While many of the reception staff are friendly and helpful, I encountered communication that felt inflexible and lacking in empathy, particularly regarding appointment policies. I understand that clinics need policies in place, but long-term clients also value being treated with a degree of understanding and respect. It's disappointing to leave after so many years, especially because the veterinarians provide such good care. I hope this feedback is taken constructively, as the quality of veterinary care deserves to be matched by the overall client experience.

This vet is a diamond in the rough! Every person i've interacted with there give both professional…read morelevel care, consistent high value for their fees and down to earth vibe. I almost never write reviews but my 16 y.o. going on 8 pup had a tumor removed off his butt and during surgery the awesome surgeon found a separate tumor the size of a large pea and removed it 'free of charge'. stellar all around. *ahem* the other place in town not so much...

Over charging My pug had nasal congestion…read more The vet obtained a chest x ray with clear lung exam. Aspiration lung disease takes days to see on chest x-ray. 250 for a x ray was not needed. Of course, the chest x ray was normal Padding the bill Gold diggers On the emotions of people who love there pets.

I'm disappointed in today's veterinarian Visit. My husband was accused of lying when we walked in…read moreand they said her was late. My husband said no I'm not my appointments at 10:30. She said no it wasn't it was at 10 and you are late. Sit down and wait. My husband wasn't happy and he said you don't get to call me a liar. I have my confirmation text that says 10:30. This office called yesterday saying it was 10:30. I have it on my calendar for two months that it was 10:30. Even when shown the text from them. I found a great vet that actually fits our dog in for emergencies. Yokayo could fit us in for our dogs last moments. We now use willits for our animals.

This place is a joke! I called 2 months ago to make an appointment for two cat spays. At the time…read morethey were about 2.5 months old. I was wanting to stay on top of it to prevent an accidental litter. I called the week before my original appointment to confirm the time, lo and behold they "can't find it". I was annoyed, but understood that maybe it was an honest mistake, being that I was speaking to the person I had originally booked with and it was obvious he knew that something didn't go as planned. Understood! Cats are still young, I'll just reschedule. Shocked, however, that the next available spot was not going to be for another month. Ok.... Reschedule. Day of second appointment comes, I get a voice message stating that the doc is sick (understandable) and we need to reschedule to two days from now. Ok, seems reasonable enough, I was going to leave work early for this appointment, so getting that message, clearly I didn't have to and with being busy, didn't immediately call them back. I do however, call back first thing in the morning, and was told the next available appointment wouldn't be until another 40 days with a snarky " we called yesterday and you didn't call us back". Deposit has been paid. Yet, because I didn't call You back immediately then that gives you the excuse to push us that far back? For the second time? Needless to say, I'll take the girls some place else. After being recommended this place by a friend, I've given them more chances than they deserved. Absolute nightmare of a scheduling. Here we are, four months later, with a bigger problem on our hands. Two cats, now at bearing age, who haven't been spayed, not due to owner proactiveness but to the absolute nightmare of scheduling at Yokayo.

Since our previous review where I expressed difficulty getting my two pups accepted for care, CCVH…read morestepped up to assist my husband and I with getting them set up as patients. My dogs are now in their care, and we've had several excellent appointments that were promptly available so we had no need to look for care from vets in other communities. We're now very pleased with Covington Creek Vet Hospital for the great care and service they've provided to us since enrolling our beloved Lab Phineas and French Pointer Ziva. Nice folks work there, which is very much appreciated.

Gotta wait over 2 months to get your pet seen here, so if your pet is critically ill and in need of…read moreurgent assistance don't even bother they'll just tell you to drive over 2 hours away to Santa Rosa. This town not having someone who can immediately help an in distress pet is actually ridiculous. I think the hospital should be taken out of the name if they aren't willing to even look at your pet and help.

they really care about animals and are a great service to the community . They have a list of…read moreresources also

We adopted our dog (a purebred toy poodle) from the Humane Society for Inland Mendocino County in…read more2018, as we had recently put our 17 year old poodle to sleep. Everyone was so supportive of our decision. Since that time, my husband and I have begun volunteering at the shelter and have gained a much greater appreciation for what they do there. The staff and all the volunteers are completely committed to helping every animal find their forever home. The facility is a 5 acre open air pens for the dogs and a free roaming building for the cats. This shelter is a 501(c)3 non-profit organization which is run entirely by donations. You can't go wrong adopt and supporting this organization.

We recently brought our Cat McLovin to East hill Vet veterinarian clinic. We were very happy with…read morehis care. He was groomed and given his annual rabies shot. We will be bringing our dog there for sure.

Great experience! Vet was knowledgeable and took great care of Mango. Best Vet in Willits, hands…read moredown. Looks like some of the critics need to see a Vet for themselves. Pricing was upfront, so if there was an issue, shame on the stupid customer. Can't fix stupid people. Unless maybe you take them to the VET.

About two years ago, I started to take my cat, tiger to this animal hospital. She is always…read moreroutinely checked for yearly visits, bloodwork, nail clippings and teeth cleanings. The staff are always very professional and the doctors are always in communication during my cats stay there. They recommend great food and advice too. They call during procedures and helpful anytime I need to board my cat for the day. Everyone I talk to I recommend this animal hospital because they are so helpful to me and my little cat. I look forward to having them help tiger with future needs!

Actually attending the animals who go, my mom went because I'm currently busy with school and work…read morebecause my kitty was walking with one of his front paws, without even taking him in they said he might just have a spleen in his leg and to check him ourselves.. so basically they don't wanna do their job and probably only have this spot for money laundering cuz if you aren't attending the cloverdale citizens pets wtf r u doing? I'll be taking him out to Santa Rosa if you want your child to get the care they need and get ur moneys worth this will definitely be the last place to go I guess they need to have a dying animal in front of them to get attended thanks for nothings guys !

These people are amazing. They open late they open weekends. They're right conveniently located…read moreinside of the tractor supply store in the back. The vet technicians are super helpful, informative and nice. The veterinarian is super gentle with the dogs and also.ver good.

I have used their services since I moved back to Ukiah and they have always been kind amazing in…read moretheir care of my four legged children. I believe if you have children you do all you can to make their life wonderful. The same should be said about our fur babies who can't speak up for themselves. I loved the way they told me that my newest member has gotten a little chunky! oops Lexi can be picky but has no problem watching me eat, every bite. If she could talk she would ask for a plate of her own. I was never offended by what they said because they know how we feel about our pets. They want the best for them. How can you be upset about someone who cares about animals health and happiness. thank you one and all. If I had one complaint it would be that I wish they could expand their services. KoKo, Lexi and I appreciate all you do.