Kindness, helpful. Old school vet. Refreshing experience. Great staff. Easy access from 101, lots…read moreof parking.

Dr. Plumb takes me back to the days when the doctor deeply cared about the patient and treated each…read morepatient like a family member. He is wonderful in so many ways. Not only is he an excellent vet but it feels that in every case he continues to hold the welfare of the animal foremost in his mine. We deeply trust him and his staff is so very caring. They are stellar!

We have had animals for over 40 years, and this was the worst vet office we have ever been to!…read more The vet techs are terrible and incredibly condescending. The male vet tech grabbed our puppy by the collar and attempted to drag him onto the scale. When I attempted to intervene, I said "I can just lift him and set him on the scale, we are really trying to keep his early vet visits positive," he replied, "how are we suppose to examine him, if we can't even touch him?" I have had animals my whole life and have worked with them for several years and this was beyond shocking to hear. He never even said hi to our puppy, he just grabbed at his collar and tried to manhandle him (I am sure our puppy was terrified at this point). The two female vet techs were equally bad (very unfriendly). Not one staff member even said hello to our puppy or attempted to establish rapport. It was a very cold, controlling and man handling type environment, which had to be very scary for a puppy's first vet visit (outside of vaccinations). We were present and they were terrible....I can only imagine how they are, without pet parents present. We will absolutely NOT be going back, and recommend you find another vet office, where they care about creating a safe and welcoming environment for animals! Run!

They managed to squeeze my dog In for a same day appointment at a very reasonable price. I felt…read morelike the staff truly cared about my pets needs and not just about making money--like other vets I have visited in the past. I will be bringing my pets here for all future appointments, highly recommend !

By far the best vet I've ever been to! My kitties may not be the biggest fans of going in, but I…read moreknow they appreciate the help. The ladies here are SO sweet and understanding, you can tell they all have massive hearts and a love for helping animals. Comparatively to most places, their prices are extremely reasonable. They walk you through everything they could charge for, and get consent beforehand with an itemized breakdown. That transparency is a huge weight off of our shoulders. Thank you so much for all you do!

I've been bringing my pets to this hospital for over 20 years, and the veterinarians themselves are…read moreexcellent--skilled, caring, and compassionate. Unfortunately, my recent experience with front office policies and interactions has led me to transfer my pets to another veterinary hospital in Willits. While many of the reception staff are friendly and helpful, I encountered communication that felt inflexible and lacking in empathy, particularly regarding appointment policies. I understand that clinics need policies in place, but long-term clients also value being treated with a degree of understanding and respect. It's disappointing to leave after so many years, especially because the veterinarians provide such good care. I hope this feedback is taken constructively, as the quality of veterinary care deserves to be matched by the overall client experience.

This vet is a diamond in the rough! Every person i've interacted with there give both professional…read morelevel care, consistent high value for their fees and down to earth vibe. I almost never write reviews but my 16 y.o. going on 8 pup had a tumor removed off his butt and during surgery the awesome surgeon found a separate tumor the size of a large pea and removed it 'free of charge'. stellar all around. *ahem* the other place in town not so much...

Called to request an appointment, was able to get in quickly. Vet Tech and Vet were very friendly,…read morekind and patient with my dog. Only reason for four stars is it was very expensive. I lived in Portland and our vet there was significantly cheaper. I was expecting a smaller community might have been a bit more affordable. I did love the care I was given for pet though.

This place is a joke! I called 2 months ago to make an appointment for two cat spays. At the time…read morethey were about 2.5 months old. I was wanting to stay on top of it to prevent an accidental litter. I called the week before my original appointment to confirm the time, lo and behold they "can't find it". I was annoyed, but understood that maybe it was an honest mistake, being that I was speaking to the person I had originally booked with and it was obvious he knew that something didn't go as planned. Understood! Cats are still young, I'll just reschedule. Shocked, however, that the next available spot was not going to be for another month. Ok.... Reschedule. Day of second appointment comes, I get a voice message stating that the doc is sick (understandable) and we need to reschedule to two days from now. Ok, seems reasonable enough, I was going to leave work early for this appointment, so getting that message, clearly I didn't have to and with being busy, didn't immediately call them back. I do however, call back first thing in the morning, and was told the next available appointment wouldn't be until another 40 days with a snarky " we called yesterday and you didn't call us back". Deposit has been paid. Yet, because I didn't call You back immediately then that gives you the excuse to push us that far back? For the second time? Needless to say, I'll take the girls some place else. After being recommended this place by a friend, I've given them more chances than they deserved. Absolute nightmare of a scheduling. Here we are, four months later, with a bigger problem on our hands. Two cats, now at bearing age, who haven't been spayed, not due to owner proactiveness but to the absolute nightmare of scheduling at Yokayo.

Warning: If you love your pet, stay clear of this terrible vet office. The man at the front desk…read morewas heartless. He couldn't even take the time to look up from the computer to acknowledge my husband and I when we were being checked in and taken care of. They made mistake after mistake at taking care of my dog!! The only reason I'm writing this, is to spare anyone else from making the mistake of going to Yokayo Veterinary Center!

Since our previous review where I expressed difficulty getting my two pups accepted for care, CCVH…read morestepped up to assist my husband and I with getting them set up as patients. My dogs are now in their care, and we've had several excellent appointments that were promptly available so we had no need to look for care from vets in other communities. We're now very pleased with Covington Creek Vet Hospital for the great care and service they've provided to us since enrolling our beloved Lab Phineas and French Pointer Ziva. Nice folks work there, which is very much appreciated.

Gotta wait over 2 months to get your pet seen here, so if your pet is critically ill and in need of…read moreurgent assistance don't even bother they'll just tell you to drive over 2 hours away to Santa Rosa. This town not having someone who can immediately help an in distress pet is actually ridiculous. I think the hospital should be taken out of the name if they aren't willing to even look at your pet and help.

they really care about animals and are a great service to the community . They have a list of…read moreresources also

We adopted our dog (a purebred toy poodle) from the Humane Society for Inland Mendocino County in…read more2018, as we had recently put our 17 year old poodle to sleep. Everyone was so supportive of our decision. Since that time, my husband and I have begun volunteering at the shelter and have gained a much greater appreciation for what they do there. The staff and all the volunteers are completely committed to helping every animal find their forever home. The facility is a 5 acre open air pens for the dogs and a free roaming building for the cats. This shelter is a 501(c)3 non-profit organization which is run entirely by donations. You can't go wrong adopt and supporting this organization.

We recently brought our Cat McLovin to East hill Vet veterinarian clinic. We were very happy with…read morehis care. He was groomed and given his annual rabies shot. We will be bringing our dog there for sure.

Great experience! Vet was knowledgeable and took great care of Mango. Best Vet in Willits, hands…read moredown. Looks like some of the critics need to see a Vet for themselves. Pricing was upfront, so if there was an issue, shame on the stupid customer. Can't fix stupid people. Unless maybe you take them to the VET.

My new vet! I'm super fussy were I take my dog! It's the only vet here in town, but they're great…read more Friendly efficient staff up front. Gets you in and out and can answer all of your questions. The veterinarian was very nice and thorough. I'm glad they're here in town!

Love the care for every pet. Professional and knowledgeable. Everyone is competent and caring from…read morethe front desk to the veterinarians and support staff. Highly recommend.

These people are amazing. They open late they open weekends. They're right conveniently located…read moreinside of the tractor supply store in the back. The vet technicians are super helpful, informative and nice. The veterinarian is super gentle with the dogs and also.ver good.

I have used their services since I moved back to Ukiah and they have always been kind amazing in…read moretheir care of my four legged children. I believe if you have children you do all you can to make their life wonderful. The same should be said about our fur babies who can't speak up for themselves. I loved the way they told me that my newest member has gotten a little chunky! oops Lexi can be picky but has no problem watching me eat, every bite. If she could talk she would ask for a plate of her own. I was never offended by what they said because they know how we feel about our pets. They want the best for them. How can you be upset about someone who cares about animals health and happiness. thank you one and all. If I had one complaint it would be that I wish they could expand their services. KoKo, Lexi and I appreciate all you do.