Contacted this company back in June. I never heard back until over a week later, but still…read moreconsidered using Corey. He did contact me July 2, but I was very ill and could not get back with him until July 17, at which time I asked for his services. However, 24 hours later, he still had not gotten back to me. I texted, " Never mind...apparently you aren't interested". His reply, "Ok. I've been working. Because I didn't reply in a 3 hour window that means I. Not interested. Have a good day". All I can say is this is not a professional company. To think it is okay to respond sarcastically to a prospective client is just ludicrous. He is a hothead that likes to jerk you around. I would stay far away from this company. And after telling him to check his reviews... he stated, "You'll write a.review for services not rendered. Typical Karen".

Fixed a few things around the house, repair the gutters and a few other things!! Kevin and Zac were…read morevery professional and friendly!!

Robert and his son, let me know when they were on their way. They were friendly, professional and…read moregave his honest opinion on some future projects. They upgraded a gfi in my bathroom, replaced and installed a new light in the basement, checked on an electrical outlet on my porch, and fixed a burned out outlet on my floor. He had me check everything to make sure I was pleased. He even took extra time to make sure the new installs were safe from moisture. I was unaware he does more than electric, so ask, he might be able to help you. I'm definitely calling back for my hvac and electrical needs. I did make a future appointment so he can service my a/c, make sure everything is clean and ready when the heat starts really kicking in the area. It's been nothing but rain. Thanks Robert Sr. And Jr. .

Robert scheduled a time and was there right when he said he would be, and even notified me when he…read morewas on his way. We needed three mini split units to be looked at - two of them clearly hadn't been cleaned in years and were FULL of black mold and leaked during the hot and humid months constantly. Robert and his son worked tirelessly, taking everything apart and cleaning the parts thoroughly. They laid drop cloths and vacuumed up any dirt before they left, leaving everything as new! Robert clearly knows his stuff - answered all of my questions and when they had finished, they now blow way harder than before and much colder (and now cleaner, too!). Previously, NO ONE would even touch or respond to my need for mini split maintenance, but HNR is now the only company I will use. They were amazing and efficient, and especially can't be beat for the price. Thank you so much, guys - meeting you was most certainly a blessing.

Professional, knowledgeable, courteous. Would happily use again. Keep in mind, if you're in Blount…read moreCounty you will have to pay an additional $99 fee. I was happy to pay this because of their reviews, and also that that would go towards any repairs that needed to be done. They also let me know that upfront.

Had them come out and quote me for replacing some receptacles and running a new dryer line. Asked…read moreabout upgrading the panel due to the house being so old and no labels and adding an upgraded line for the dryer. Gave me a quote on Monday and was able to do the work on Thursday. Shaun did the estimate and helped to get everything set up. Even getting the state inspector to come by on an off day for the area. Randall, Matthew and Jody did the bulk of the work with Dustin coming in and doing some finish up work. It was a large job but I finally got the correct outlet for the dryer, all electrical up to code and had everything completed in a day, even the labeling of the panel. So very greatful for the quick timing. Will definitely be calling them for future electrical and plumbing needs. Thanks Again!

$93 or free! Only…read morehad excuses. Upselling began before the evaluation even started. Blamed my pipes not being up to code. I ended up ordering a drain snake/auger on Amazon for $65 and completing the job myself.

I had this company out for what should have been a straightforward shower cartridge replacement,…read moreand the whole experience left a bad taste. To start, the plumber was friendly enough, but within minutes of arriving, he pivoted straight into trying to sell me a $5,000 water softener system. I don't know when every service call turns into a retail sales pitch, but it's exhausting. I declined and asked to stick to the actual issue. From there, things got worse. Before even inspecting the cartridge or looking behind the wall, he began suggesting a much more invasive (and expensive) solution involving cutting an access panel into my bedroom wall and potentially replacing surrounding plumbing. Again, this was all before any real attempt to diagnose the problem. When I pushed back and said I just wanted the cartridge replaced, I was quoted around $500. High, but fine. Then, after about 30 seconds of trying, he claimed the faucet "wouldn't come off" and immediately went back to pushing the wall-cutting option. I decided to hold off and take a look myself after he left. The faucet was stuck, sure--but with a Dremel, I had it off in under two minutes. A quick trip to Lowe's, about $150 in parts, and an hour of work later, everything is fixed. No leaks, no wall damage, no unnecessary upsell. End result: I saved somewhere between $350 and $1,000, depending on which route they were trying to steer me toward. I don't expect miracles, but I do expect an honest attempt to fix the actual problem before jumping to the most expensive option. This felt far more like a sales call than a service call. Would not use again.

The heat and air unit stopped pumping cool air on a Friday evening. We contacted several service…read morecompanies on Saturday to request assistance and 50 AMPED responded quickly and offered to come the next day without charging an extra fee for the holiday (Labor Day) weekend. The technician arrived promptly, and thoroughly checked the indoor and outdoor unit. A new capacitor was needed and he showed me the old capacitor which was rusted and deformed at the bottom due to stress on the system. He gave me information I didn't know about replacing filters more often to provide for a longer life on the new capacitor and demonstrated and shared more knowledge about HVAC systems than any of the HVAC contractors I have employed during my last 26 years at this home. The quality of service was excellent and the value was perfect for our needs. We will continue to call on this company for service.

Provided speedy, competent, thorough and professional service at a fair price. I would hire them…read moreagain.

Great comms via texting, email and phone. Fair pricing and warranty was included. Asking for a…read morereturn trip to inspect roof for possible replacement.

Bravo did an outstanding job . Our home is 76yrs old and has lots of quirks …read more They tore off the old roof , replaced some decking boards and put a metal roof on . The siding was replaced after they added wood strips to attach the new.

Arrived exactly on time and went right to work. Had my old microwave out, and new installed in 30…read moreminutes. Even took the old microwave and box from new to dispose of for me. Was reasonably priced. I will be calling them again on my next project need.

Responded promptly to all questions. Completed project with efficiency and quality. Completely…read moresatisfied with outcome. Will recommend to others. Thank u!

Discussed repair options. Helped me make an informed decision. Can't ask for much more than that!read more

We had to replace our 20+ year old appliances. We ordered the same appliances so that they could…read morefit in the existing cut-outs in our kitchen. We ordered a gas cooktop, wall oven, and a dishwasher. We tried to find an installer who could work with gas. We finally found Jeff at Appliance Service and Installation. After I told him about the appliances, he wanted to come and look everything over. Little did we know how appliances have changed in those years! Wall ovens now require their own built-in wall cabinet and they no longer fit in the existing base cabinet! They are 2" deeper. Jeff told us that he would have to move the existing gas line so that the oven could fit in the same space. Our old dishwasher used to be hard-wired. Now it came with a plug so we had to install a new plug. So, this was going to be quite a job. Jeff is VERY knowledgeable and professional and he explained how he would proceed with the job. He told us how much he charges (he works by the hour) and our job took him nearly 7 hours (he told us it would take this long). It was WORTH it!!!!!! We are confident that the electrical works, everything was done correctly and safely. The new gas line was installed with a new regulator. All the appliances are working correctly and smoothly. What a relief! Jeff is also very respectful of your house. He worked very cleanly! He even swept up after he finished! In the end, I believe you get what you pay for. I would NOT hesitate to have Jeff come and work on any appliance that we have.