I transferred over from Adams Cable. The installment team…read moreand people who set up everything were very professional respectful polite and understanding especially when it came to billing as the billing dates were different from one company to another which can cause as it caused me to be late on a payment.. I was told if I made a certain amount of the payment I would not be in shut off notice. When I call today to confirm I would pay my bill before the 1st or just on the 1st and then catch up with it they said this time it was too late the woman got belligerent and told me I had to pay late fees on a bill from January when they do not start charging late fees until after February 22nd. Despite trying to explain this to her she could not understand what I was saying and it's forcing me now to once I pay them off to leave completely and find someone who has proper respectful competent and understanding staff who answer the phones and serve their customers.. Since I received it I've had to call them several times about poor reception freezing up of stations and until this day I cannot access my messages I am a senior with multiple hospital appointments I cannot verify because I cannot access my voice messages yet they get to be belligerent with me on the phone.. For the most part all the employees other than this one were excellent employees and I'll see how things go but as it seems now it looks like I'll be leaving after I pay them off probably a new service in March my recommendations is think before you take this service though they may have some good employees they are not willing to understand especially if you're transferring over from a company they acquired

Blue Ridge customer service is one of the worst I've dealt with. It takes 5-10 minutes just to…read moreverify my information, even when I'm only trying to make a payment. The online account is constantly having access issues, forcing me to call, and the automated system usually transfers me to a representative anyway. Both the representatives and supervisors I've dealt with have been rude. As soon as another provider is available in my area, I'll be switching.

I called Pocono Locksmith after stupidly locking myself out of my home. The team at Pocono…read moreLocksmith were communicative and super helpful. They were at my residence within 30 minutes of the call and helped me into my house in under a few minutes. The team is very professional and respond to you immediately as if it was an emergency. Great value and should be your locksmith of choice when needed!

Mr. Ortiz and his employee did $2300 in damage to my vehicle rendering it useless when all I needed…read morewas a new key cut in programmed. After three days of trying to make a new tea Mr. Ortiz advise me it needed to go to the dealer. Once it arrived at the dealer, it was determined that my dash cluster was damaged, the locks that Mr. Ortiz changed were not the appropriate ones for my vehicle. The ignition switch was damaged and the key that he attempted to program was just a hollow shell with no circuit board or guts. When confronted with the information from the dealership, Mr. Ortiz refused to cover the damage he did, and then began to deny that he damaged the car. Thank God, there are cameras on the exterior of my house.

NCN data is the best service for the price that I have found. I get unlimited data, watch all the…read moreNetflix i want and don't have to worry about anything. I highly recommend this service.

From the owner: Fixed wireless internet Voip phone systems…read more IP camera

I went into the store, looking to change my phone so it would link up with the stereo in my car. I…read morehad an iPhone and was looking to switch to a droid. They told me everything would roll over. They lied not only did they lie about everything rolling over they did not even turn the phone on or set it up that night probably because they knew that it would not do what it was supposed to do when I went to the next day to tell him it cannot do what they said it would do. They gave me a hard time and also charge me a $70 restocking fee for restocking the phone that they misrepresented and lied about also, while I was in the store that day there was an older gentleman who came in with a problem with a phone. They were pretty much very, very rude to him and pretty much threw him out of the store, the man did not deserve that he just had a problem with his phone and was looking for somebody with some type of experience to fix it or guide him in the right direction. They were nasty to other customers while I was in the store waiting to return my phone and they abused me and lied to me about the phones capabilities of being transferred from one phone to the next I would not recommend this place. I would stay far away from them definitely not people you can trust sad situation in a retail business that these retailers are able to get away with this stuff anymore

BEWARE!! Went there to get an upgrade for the iPhone 14 pro max and one the Hispanic girl that was…read morethere was so nice helping me. Got the phone alright, she decided to take my iPhone out of the box and voluntarily putting a screen protector on my phone and also drops a wall adapter block in my bag and I'm like what are you doing? She was like "Oh it's a new thing T-Mobile is going doing, it comes with the phone. I'm over here thinking shit is free. Weeks later checks my T-Mobile app just to see she financed in my plan. Went back to put a complaint on May 1st 2023 around 3:35PM. They listened and weren't surprised. She stood there and played dumb and clueless on my face. I've been with T-Mobile since 2018, never misses a payment and I mind my business but to try to get over people to get commission is greedy and messed up.

Was TOLD my wife and I get free phones, and a tablet. First bill, says, I have to make 24 payments…read moreon phone and tablet. Received an outrages bill. Returning equipment, buyer's remorse, and have a few choice words for them

Select another T-Mobile location, or another provider altogether. It's that simple…read more on 4/22/20 my wife called the Pocono Commons location to make sure they had a NOTE 10 in stock because the day before I had lost my phone and needed a new one immediately. And before I drove the 40 minutes to get there (nearest location to me) I wanted to be sure my time wasn't going to be wasted. The woman working there confirmed they did indeed have the NOTE 10, but they did not have any S10's in stock. She was very specific. Perfect, I wanted a NOTE 10. Upon arrival I walked into an empty store with two clerks who were NOT wearing masks but then slipped them on as I entered. Not having a mask myself, they were quick to tell me I could not be in the store without one, (but somehow they could?). This is starting to feel a little weird. They had T-Mobile branded masks on, so I was a little surprised they didn't offer me one. I was soon to learn that they were really not capable of effective, smart responses to customer interactions and opportunities. I asked the not-so-friendly male clerk if they could just give me a price on the NOTE 10. He said I would have to have a mask. So I lifted my t-shirt over my mouth and nose and was summarily told that was unacceptable... without explanation. I asked how is this any different from a bandana? He said it was required that I have both hands free because I would need to sign something. (With both hands?). Things are getting stranger and more frustrating. I asked if I could stand at the door to talk. He stood inside at the door and proceeded to tell me, who was outside, that they'd have to log into my account in order to provide pricing for the NOTE 10, as if they don't know what the phone costs otherwise. Made no sense to me. I almost felt like they were going out of their way to dissuade a sale. So I was forced to go to the nearby Target, who said NOTHING about me not having a mask, where the best I could do was buy a t-shirt to fashion as a mask. So I did. I went back to the empty T-mobile store, where I am sure they put their masks back on as soon as I pulled up. I went to the counter and asked for pricing on the NOTE 10 from the woman standing there. Fortunately, the rude male was on the phone and I was being offered service from the female clerk. She's the one who had spoken to my wife earlier and confirmed they had the NOTE 10. She proceeded to take my ID and log into my account, then informs me they have no NOTE 10's in stock. Now I'm furious. I said "You couldn't have told me that BEFORE I went through all this nonsense with the face mask?!! You knew I was here for a NOTE 10 when I arrived the first time!." Just a smug look - no response. I stormed out and went down the street to Best Buy, and I suggest you do too. There, I bought a brand new UNLOCKED Note 10 PLUS, so I can now switch providers after that awful retail experience. That's 4 phone lines - including my business lines. At Best Buy I paid a competitive price and chose the insurance option. I don't know what the cost would have been at the Pocono Commons T-Mobile location, because despite having my account open they still couldn't/didn't give me a price. The bottom line is that this rude man and clueless, uniformed woman working in an empty retail location should be taught and trained to value the few customers who walk through the door, and make sure they don't mistreat them, mislead them or waste their time. Because, like me, good customers will quickly go to nearby competitors to spend their money and/or switch providers.