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    Stroup's Jewelers

    5.0 (6 reviews)
    Closed Closed
    Updated 1 month ago

    Services - Stroup's Jewelers

    Jewelry cleaning

    Jewelry repair

    Watch cleaning

    3 More Services

    Watch part repair

    Watch part replacement

    Watch seal testing

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    Saslow's Jewelers

    Saslow's Jewelers

    5.0
    (5 reviews)

    Bought a necklace from Erin and the service was excellent! She was smiling and willing to help…read morewith everything! Will definitely be doing business there again!

    We purchased my wife's wedding ring from a regional jewelry store chain in Oregon. She chose the…read morering not only because it is beautiful, but it is also more original than others we looked at. She was diligent in taking her ring in twice a year for inspections when we lived on the west coast. However, since moving to the east coast she has struggled to find a jewelry store to get it inspected under the original warranty. She contacted the store we purchased it at and they helped her identify a NC jeweler who is also part of the national jewelers guild. The benefit of using other jewelers within the guild is that inspections and repairs are part of the lifetime warranty. The only jeweler in North Carolina that is part of the guild is Saslow's Jewelers. We learned they formerly had a storefront in Greensboro but now it is only their corporate office. The closest locations to us are either Boone or Hickory. My wife wanted to get her ring inspected and resized. She reached out to the Hickory store and Cheryl the store manager was very responsive and helpful. She confirmed we could drop the ring off and they would get it resized. She estimated the turnaround time at one week and my wife talked with Cheryl about the store hours, etc. Last weekend we took the 60 minute drive to Hickory to drop it off. The store is conveniently located within the Valley Hills Mall and lucky for us, across the street from one of our favorite barbecue spots, Hugh's Q. Parking was easy and we entered the mall through the food court. We were able to easily find Saslow's on the lower level. We were greeted by Omi and my wife told him she had spoken to Cheryl. It was apparent that Cheryl had spoken to Omi about the conversation and he was quick to help my wife determine the correct size for her ring and was friendly and helpful. My wife received a call from Saslow's a few days later stating her ring was ready so we took another drive this weekend to pick it up. Once again we were greeted by Omi and my wife is very happy with the new fit. Overall, a great experience and we absolutely recommend Saslow's to others! A huge shoutout to Cheryl and Omi as well.

    Oz's Jewelers

    Oz's Jewelers

    4.2
    (10 reviews)

    Be careful working with this company, they are under new ownership. It is not the same Oz Jewelers…read more THEY LOST MY ACCENT RUBY, THEY CHIPPED MY RUBY, AND THE PRONG WORK IS AWFUL. I got my ring back a week ago and took it to different Jewelers in the surrounding area and all said, "the prong work leaves alot to be desired" - they were to replace a prong on my sapphire and tip the other 3. There are ripples in the tipped prongs and they are so bad the Jewelers reviewing it would not attempt to tell me which one was replaced. I have had this ring for over a decade, it is well loved and in sterling silver, which is soft but the sapphire is not centered. There is a huge gap and the stone is pushed to one side leaving it diagonal. There are several prongs on the accent setting that needs replacement, that was never even mentioned to me when I brought it in. This ring was giving to me by my father when I was 19, it was 1,000 almost 20 years ago, my father passed in January. There is no amount of money too great for this ring. I added photos so you can see how poorly this ring was done, every jeweler I've spoken with said they would not return my ring to me like this. The stone they lost, I went to pick up my ring and was told the jeweler forgot to put the stone in. Why was my ring not inspected before it was put in a bag as completed? The ruby was not in the bag and they only told me it was lost thr next day, because the color did not match and they had to order a new ruby. THE COLOR STILL DOES NOT MATCH! In the sun you can see how pink the stone is compared to the others. And the ruby below the ruby they replaced has been chipped in the same spot the prong lays on the stone they replaced. This ring is "well loved", it is almost 20 years old. But none of my stones were chipped when I brought it in. There was no mention of a chipped stone when it was brought in. I know there are no photos of a chipped stone because my stone WAS NOT CHIPPED! The prong that broke was on the opposite side of the ring. I've included a photo of how my ring looked before it was brought in. I am devastated this all happened. I'm angry how this was handled. Every jeweler was surprised this was Oz's work and so am I. I will be taking this as far as I can. I'm an accountant, I have money Melissa and the ring you messed up means more to me than you will ever know.

    I lost a stone from my wedding band and of course I was heart broken. Dropped off my ring along…read morewith a replacement diamond to Oz and got a phone call the very next day that it was fixed and ready to pick up. He checked and replace all the prongs on all my diamonds because he noticed they were very worn (been on my finger for 30 years!) so he replace all 12 prongs as well as setting the new stone. And cleaned the ring too. I was overjoyed when I got it back because it literally looked brand new. All the scratches on the gold were buffed out and it looked fantastic. Price was extremely reasonable and the turn around time was phenomenal! Oz has been my families go to jeweler for 35 years. I can't imagine getting anything new or having a repair done anywhere but with him. The entire staff is absolutely awesome! Highly recommend Oz's jewelers for that special piece you're looking for. If he doesn't have it he will make it or find it..and everything is top quality!

    Stroup's Jewelers - jewelry - Updated June 2026

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