He was going to repair my moms little carriage clock! Now I can't find him! Called a few times and…read morenothing. I want my clock back!

From the owner: A company at Lincolnton, NC, that specializes in Clock Repair.read more

Had a gold necklace repaired here, they charged a fortune, (2 & 1/2 times what I've paid…read morepreviously, when living in California a couple years ago). They told me it would take 7 days. It took over 3 weeks and was not even sent a courtesy message about the he delay. Turns out they mail their repairs out to a third party company, they did not make this clear to me at the time. To make matters worse... The necklace broke again in the same spot about 2 months later. I refuse to take it back considering the circumstances. (note to the owner) don't lord over your store it makes customers and probably staff uncomfortable. Just stay at home.

They overcharge on their ring resizing. I took my 18k gold simple band to get it resized SMALLER…read more And they wanted 2 weeks and 200 dollars to do it. Took it to a different place and it was 40 bucks and it look greats can't even tell it was resized. It's NOT okay to overcharge someone.

Brian is a true artist! We had two pieces to refinish for our new house. One was a half oval curio,…read moreover 100 years old with curved glass. The other was a not very expensive oak tv console. It was custom built for our previous house and had worked well. The curio we decided to bring back to close to original with a pecan finish. The console I wanted white washed in a way to still show off the grain of the wood. Both pieces turned out beautiful! We couldn't have asked for anything more. The curio is now the focal point of the dining room. The console looks like a very expensive piece. If/when we ever need to get any other pieces refinished we won't hesitate to call. We give our highest recommendation!

From the owner: Repair, Restoration and Refinishing of All Furniture, Home Fixtures and Fine Antiques. Tables,…read moreChairs, Buffets, Chests, Dressers, Trunks, Frames, Sculptures, Period home fixtures, Doors, Windows, Mortise Locks, Fabrication and Recreation of Missing Parts, Repurposing Antiques.... Anything Not Stated, Just Ask ! Traditional approach of a true Artisan, one set of hands preforms every step of all restorations. This ensures the highest quality and perfection. I appreciate my Clients, and treat every project like it is a personal, prized family heirloom that deserves museum level care and restoration.

I went to have my watch battery replaced. Amazingly they have a free service and name a charity of…read morethe month to which you can donate, but there was absolutely no pressure. I have a very basic / cheap Timex watch and other places had quoted $15, $20 and even more for a battery replacement......cheaper to get a new watch. I was very impressed by the service, parking and place as a whole and would go back for other needs.

Morrison Smith has ALWAYS been my jewelry store in Charlotte since moving here many years ago…read more They were fabulous! HOWEVER, since Bailey's bought them it is just HORRIBLE! I took several pieces of jewelry in...some for repair, some for appraisals and gold to sell while it was still MS. This was just prior to Bailey's taking over. WELL, today I went to pick up jewelry and it was a disaster! The ring that was supposed to be sized wouldn't go on ANY finger. The rude salesperson (I think her name was Jaclyn 1839) failed to give me $850 credit for gold jewelry that was sold. She acted as though she was doing me a favor. All in all it was a deplorable situation. They are resizing my ring but in the future I'll choose another "fine" jewelry store

If you are looking for the perfect watch, this is your spot in Charlotte…read more Make sure you ask for Adam. He is truly an expert and is in the know of the hottest most exclusive time pieces hitting the market. Make sure you tell him The Limerick's sent you. Life is short- Buy the Watch.

I have been in the market for a Rolex for over a year and a half and I've had no luck whatsoever…read more Granted there is a shortage and every jeweler you go to have is going to have a waitlist. I stopped by Windsor Jewelers in SouthPark and yes it was the same issue. The sales associate took the time to explain in better detail what was happening with Rolexes and offered me different options but I declined. I did get out in their waiting list so I'll see what happens and update when necessary. Overall, the customer service was great and the selection of watches and fine piece jewelry was nice. I would definitely recommend Windsor Jewelry for your jewelry needs based on my experience. I hope this turns out to have a happy ending.

I've been to Pavel's on several occasions from jewelry repair to resizing and even selling all…read morejewelry. Each experience has been great and their services exceptional.

Great honest customer service. I took my necklace there to get a more stable lock and it was done…read moreperfectly. I would highly recommend.