I will never work with this company again! Throughout my entire project, I perceived them to be…read moreinefficient and non-communicative. There were several instances where they have been dishonest and attempted to upcharge me for work that was included in our contract. They sell themselves as a 'full service' company, but this could not be further from the truth. Instead of making the process smoother, they caused countless hours of additional work  and stress for me and my husband. We contracted with New DImensions to renovate our kitchen back in February 2022, making it very clear we needed this renovation done before our baby came in October - this was agreed upon in our contract.  They did not start the job until September - 9 months later, despite us continuously following up to see how we could move things forward more quickly. They were completely unresponsive and not at all transparent about what was causing the delays. My son is now 3 months old, and they JUST finished (January 2023) - 5 months after starting what should have been a 2-3 month job.  New Dimensions also came to us with ~$15k of additional items they attempted to charge us for throughout the project, threatening to shut the project down if we didn't pay, so we felt like we were trapped. Some of these were for things that were expressly called out in our contract, like some HVAC work and building out a few closets.  Several times, they demanded we pay them early for milestones that had not yet been completed (it is worth noting that the payment milestones are structured in a way so a majority of the cost if front-loaded, meaning we had paid ~80% of the project cost before they had completed even 50% of the work). It was exhausting to constantly be fighting with them every step of the way and caused long delays. When we brought up our dissatisfaction about the delayed timeline and repeated upcharges, some of the employees were downright offensive - literally screaming and yelling at us in a completely unprofessional way. During the project, we had issues with the speed of work, quality of work, speed of sourcing materials, cost of materials, and project management. A few of those included: Speed of work: for a full kitchen renovation, the biggest crew they usually sent was 2 people who (after factoring in breaks) only typically worked 4-5 hours each day - often there was only one person on the job site. There was limited planning for lead times or dependencies, which caused several unnecessary multi-week delays. Quality of work: they made a lot of mistakes during the project that, instead of fixing immediately when pointed out, they tried to convince us were proper, or that we needed to pay more money to fix. For instance, installing a support beam with a gap between the beam and the floor above so the floor above bounced when walking on it, installing the header for the fridge crooked, measuring the width of the island wrong so we now have a hole in the tile floor that the island doesn't cover, designing a cabinet intended to hang pans that isn't tall enough to hang pans, etc... Speed of sourcing: Often the men would arrive at our house and wouldn't have the materials they needed, so they would just stand around not working for the entire day. For the items New Dimensions said they'd source for us, turns out they actually only provided a quote and we then had to place the order. The quote sometimes took weeks of asking for and ultimately caused delays to the project because we could not order the items in a timely manner. Cost of materials (cost of which is passed through to the customer): we had one instance where they bought a small amount of siding for $6,000, which was astronomical. We had them return it and brought in our other, trusted contractor, who purchased the same materials for $2,000. This made us question every other material charge they brought to us, but at this point it was too late to go back through and do an audit. Project management: The 'project manager' they assigned to our project was almost completely absent - he dropped by the job site typically once per week and often didn't know what needed to be done. Frequently, the crew working had no idea what they were supposed to be working on when they arrived. When the project manager came, he rarely wrote anything down and claimed that some of the items were not in his department - we would then have to speak to several other employees at New Dimensions to get them accomplished. They also tried to forbid us from talking to the crew that was working in our house, effectively cutting us off from productive conversations we could have had to move the job forward. Me and my husband ended up taking over most of the project management towards the end.

Just awful. Zero communication, zero follow up. Little to no experience working in my…read moremunicipality which resulted in countless delays and costly resubmissions. Decent design but poor execution and follow through. The newish onsite gc and the office mgr lady were the bright spots in this subpar experience.

Shout out to Steven and Danny for awesome deck work. Professional through and through. Have used…read moreFranzoso for over 20 yrs. for roofing, windows, sliding doors, deck...SEAMLESS!!!!!!!!

Dear Mark Franzoso of Franzoso Contracting; May 19, 2025…read moreBill and I would like to express our heartfelt appreciation of outstanding service ,professionalism, and communication of your company in the installation of our shutters today. Your company has consistently demonstrated excellence throughout the years of service you have provided to our home. (30 years). Your commitment is beyond words in customer satisfaction. I would like to specifically recognize the workers that were at our home today, Manny, and Stephen. They both treated our home with compassion, competence, and respect. Sincerely, Debbie and Bill Johnson

Matt and his crew did a bang up job. They built 3 new doors for our shed, even putting back boards…read moreon them (which the original doors did not have) so they would not warp. They painted the doors, reused any hardware they could (after cleaning and polishing it), bought matching hardware where necessary, and hung the doors so they open and close perfectly. My husband and I are very pleased with Matt and his crew, and we will DEFINITELY be having them back for more work. The doors look so nice, we have to have the whole shed repainted now. lol I highly recommend Matt. He listens to everything you say, makes recommendations, works within your budget, and cleans up everything when he's done. He even gave us the still half full gallon of paint he used on the doors in case we have to touch up anything. Matt is easy going and a pleasure to work with. He's a 5/5 in our book.

I contacted them to install an emergency generator lockout switch and an input on the outside of…read morethe house. They did a professional and clean install but installed the wrong style input box on the outside of the house. After contacting them for over a month and a one star review then they finally corrected the issue. The workmanship was very good but they can do better customer service.

AA property services was right on time. Did the job quick and for the price agreed-upon…read more Very easy to work with them!

Came out this evening after the storm and did a thorough plowing of my driveway and cleaned my…read morewalkway and front of my garage. Excellent!

Just part of a season in the books with our new landscaping contractor and all has been great!…read more Unlike some other firms these guys stick to lawn care - no chemicals, fertilizers etc, but they do coordinate their work with Grass Genie who handles tick, mosquito and pesticides along with fertilizer. Joe and Annalise have been extremely responsive and delivered on all, including this week's aeration, top soil application and reseeding. Like Steve K pointed out they also vary the direction of their cut, reducing the potential for tire damage. So far...A+ Keeping my fingers crossed for fall leaf care and dead heading grasses!

Joe, Steve, Hector & Angel truly saved the day on my parent's home! I cannot say enough good things…read moreabout Landworks and recommend them to everyone! They are fast, efficient and hard working. You won't regret hiring them!

Harol and his incredible team built our pool deck and did an awesome job installing our new kitchen…read morecabinets Great communication clean work and very reliable....... You can tell they care about quality and doing things the right way we love how everything turned out and would definitely use them again.

Terrible customer service. I requested snowplowed, and had to follow up multiples times. They never…read moreshowed up. such a bad experience.

I was very pleased with the service.The team went above and beyond to help me out. I am grateful…read morethat there are still people in this world.That cares

They cleaned my Flu with rotary whip. Wrong Tool!!!!!!. My flu is 11"-7". They should have used a…read morestiff rectangle 11"-7" brush!!. The rotary is for wood stove round pipe flu. They will RIP YOU OFF!!!!!!!!!!!!!!!. Do not use there service!!! They will take advantage of you!! Fo your research!!

I worked with Nurzia construction more than 7 years ago I…read morewas referred to them by my mold remediation person and the minute I contacted them they were on the job Every service needed was done with respect and quality. When I sold my home, the quality was reflected as value in the sale of my home Thank you for everything

My house had tremendous water damage and an entire bathroom and part of the adjoining bedroom…read moreneeded to be gutted and re-built. It was made worse when a dangerous type of mold was found once we got down to the studs. Nurzia was AMAZING! From CJ helping me navigate the horrible and confusing world of my insurance company, to Rob PM'ing the job beyond every expectation, to the team going above and beyond anything I'd ever experienced before, Nurzia was there and they were on top of it. The only thing worse than renovating is repairing/restoration, and if I ever (hopefully not) have to do one of them again, I would be thrilled to have Nurzia take the helm. I really can't say enough good things about them. They were recommended to me as one of my insurer's top accredited contractors (a heavy bar to pass in any/all states), and I am so so happy to have worked with them.