Cheeta was a lifesaver for us after breaking down on I-95. We tried calling several towing places,…read morenot getting answers, until reaching Tynsley's. He came right away, towed our vehicle 20+ minutes to Brunswick, and dropped us off at a hotel for the night. Our truck was repaired next morning before noon and we were back on the road. His price was beyond fair, so much so that we paid him more than he had billed us. I would highly recommend his services.

This gentleman literally saved our bacon! After hours of calls looking for a repair tech for our…read morediesel motor home with no luck we found Tynsleys. Hey got to us within an hour. He had our air pressure problem diagnosed and fixed in ten minutes but that wasn't the best part. While he was under the coach he noticed our u-joint on the driveshaft was ready to literally fall out. We never would have made it home ! He saved our butts big time and his road service price was extremely reasonable!

After being an auto technician for 35 years or so, I retired a number of years ago. Trying to find…read morea good garage that is completely honest with knowledge techs isn't always easy. I am happy to say that the nice folks at Gerber Collison in Brunswick recommended Bob and his staff at Barnes Auto, in Brunswick. Years ago I had an older car towed to Bob. It needed a new fuel pump. I wasn't going to drop the gas tank on a gravel driveway. Bob called me up prior to replacing the pump. He informed me that the PCM (power control module, the main computer) was bad. And since that part wasn't available he suggested scraping the car. A Saturn station wagon with approximately 295,000 miles had served me well. Lots of other places would have been happy to charge me hundreds of dollars to replace the fuel pump and then call me with the bad news. I recommend Bob and his staff at Barnes Auto to anyone looking for an honest shop where INTEGRITY is more important than a making a quick dollar. Thank you very much Bob, Tammy and the techs in back. Y'all are AWESOME Stuart

Excellent, prompt service with my stepdaughter's brakes being repaired on time and as promised at a…read morereasonable price.

Heading to Florida for vacay. On I95 S had already passed Brunswick GA 25-30 minutes. IDIOT light…read morecomes on oh no! What to do? Nearest town is Brunswick. Can we make it another 40 minutes or so, should we even try? Husband is barking orders. "Rolling eyes". Call several places based on google search. Either don't do charging systems or so booked for the day will be really late or tomorrow. Not good. Anxiety escalating. Finally see Cook's. Ok ok ok its an independent but let's try. Yes, they'll work us in. Praise God, thank you Jesus. It was the alternator. Part was delivered locally in short order. Very efficient. Very hospitable. Clean bathrooms. In and out within an hour. Amazing. To be treated above and beyond. There is mercy in the world. I will surely recommend to anyone. I will surely use them again if I'm in the area. Blessed by their thoughtfulness and expertise.

I was visiting from out of town when starter died. They got my truck in fairly quickly. They did a…read moregreat job and the price was lower than quoted. Super friendly, family owned business. They seem very honest and trustworthy. I would definitely go back.

Awesome shop, and awesome owner/operator. She has a great staff and they treat their clients with…read moreprofessionalism and are great to work with!

Great place if you need service, quick and complete service ... got my SUV in and fixed quickly,…read moretoday's service seems to be lacking, but not this company great service

Called them to tell them we were at Sams and they said the battery was good and we probably needed…read moreat new alternator. The car was having problems starting and we thought it needed a new battery. They said to bring it by so we said we would be there in 15 minutes. We got the car there at 3:00 PM on a Monday. They never looked at it. Tuesday come along and passes and they never looked at the car. Wednesday morning came and we told them we would come by and get the car. Luckily the car did start and we took it to a reputable mechanic who did look at Wednesday and said it simply needed a new battery. Car is fixed and back. This place lacks communication and should have said they were too busy to look at the car. The car is needed to get to work and back. Would not recommend for these reasons.

Scott and his crew are top notch. One of the best in town! They will take good care of you and your…read morevehicle!

The lady at the front desk was sort of friendly…read more I had a slashed tire that I was 99% sure couldn't be patched. But doesn't hurt to ask right? So I sat there for over an hour just so they could tell me "yeah, can't be patched". Waste of my time. Then they took the plastic nozzle cap off the tire, and I had to ask for another one. Very weird. No tire rotation, nothing. Just slapped a new tire on the next time. It was super weird! Got the impression nobody wanted to be here (including me)

I am probably writing this review and it will blow in the wind. Firestone Corporate needs to set…read morestandards! I had an early appointment at 8:30am for an oil change. I do not have anyone to give me a ride, so I let them know I would be waiting. Walking in the door, there were 3 people at the counter looking at their screens. And the garage area was blasting with Rap Music full of fowl language. Very unprofessional to say the least. I made a comment to the front desk girl about how loud the music was and she stated that is how the technicians like it and it keeps them happy. Wow! This music was very offensive. And is there no consideration for the customer, who is paying for a service and providing payment to the employees. So, I said nothing more, tolerated it and sat down in a filthy lounge area. The cleanest chair was full of food, hair and pure nastiness. After thirty minutes, I had to get on a conference call with a customer. To be courteous to other 'victims' in the waiting area, I went outside. It was even worse. There was no escaping this lovely set up. I proceeded to walk down the side of the building to go towards the back, where I could have a phone conversation. As I walked down the side of the building, it was a pleasant journey stepping over discarded trash and even a few dirty diapers. Fast forward, I had been waiting 2 1/2 hours at this point. Asked the front desk person what was going on with my car as it was just sitting the rack. Waiting a while longer. All this time I was waiting, I had ask to be told they could not remove the oil pan plug and were afraid the pan would crack. I suggested a lubricant like WD40. She laughed it off. But, guess what, google it. That is an option to attempt. Needless to say after a 4 hour stay at the most unhappy and disgusting place. I did not get an oil change. Usually the customer care expectations start at the top of the food chain. Brunswick Firestone is apparently lacking good management and no one cares about service, whether it happens or not. Firestone Corporate, you really need to take a good look at this store. BTW - This use to be my go to place. What is the world happened? Zero stars would be more appropriate.

The owner of this shop is wonderful. He went beyond to help me and my wife. Another mechanic…read morescrewed up on My breaks we were on the highway traveling from Florida to New York when they went out, it could've caused our lives. It was Sunday he was ready to close for the day to be with his family but instead he helped us. Thank you so much! On a Sunday the man is a through professional and I would also and recommend him to anyone if I was living in the same state with him I am from Florida Thank you for taking the time away from your family that was waiting for you yo help me thank you Ps And got the parts that qui wow on a Sunday afternoon late wow he is good and he work on motor bikes also I am saving his name and will send him something on Monday or Tuesday

was on vacation in Darien, when our alternator froze up. Long story short: they were the only ones…read moreI could find on Saturday. Couldn't get the part till Monday but as soon as it came in, they got it on my car and we were off. They saved our vacation and were extremely nice did not overcharge us at all. Can't say enough good about them!