I did my eyeliner with Cookie and she did an amazing job! Cookie is very professional and she explained the process thoroughly. I was very nervous and she assured me and kept me calm. lol! When I saw the finish product, I was so happy and thrilled of how my eyeliner enhanced my eyes! It looked really good! Right there, I scheduled my eyebrows to be done later in the month. Great job, Cookie! read more

Cookie is THE BEST!!!!! A++++++++ The front desk people there are also extremely helpful and understanding - especially when it comes to busy schedules. HIGHLY recommend this business. read more

Another invalid charge from Studio Bella to my bank account in the amount of $345.00. Noted by the BBB website as a billing violation. I do not understand why Cookie is not responding to this directly. Your response is false. Studio Bella definitely made unauthorized charges to my card for services that were not rendered (photos included). The amount of $747.50 is some random unauthorized amount. It does not even make sense according to your pricing. There was also an additional $345.00 charged by Studio Bella totaling $1,092.50. This is clearly wrong and it is not justifiable. The better business bureau investigated, found in my favor and it is noted on the BBB website. Cookie did make a pigmentation error. She acknowledged it when I saw her in person and told me not to worry and promised she would lighten it up and blend it in. The follow up appointments to correct it and complete the service were repeatedly pushed back. The first reason you gave me was that Cookie's brother passed away and we made an appointment for for a future date that would work for Cookie. You later contacted me to cancel that appointment telling me that she was going "back and forth to California". Again, we made an appointment for a time that would work for Cookie. Then you sent me a text stating that she thought I was a "lovely person", but she would not be able to complete the service. It was at this point, of course, that I asked for a refund for the services not rendered. The assistant/family member spoke to me with a raised voice and disrespect manner. It is unfortunate that Cookie did not respond to me directly and honestly. Instead you are trying to keep the invalid charges and potray me as the cause for the incomplete service. You are adding insult to injury. Please do not respond with any more untrue statements. Thank you. read more

Studio Bella Permanent Makeup - Unauthorized charge from Studio Bella for $747.50 - Makeup Artists Near Me - Austin, Texas

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As a paying customer who loyally followed my esthetician Joan to Studio Bella Spa over a year ago, I'm shocked by the owner's disruption of my customer service and appointment time. As a businesswoman, my time is valuable and carefully scheduled. When the salon owner unexpectedly moved the treatment area to a small, cramped room with poor air circulation, without prior notice, my services were not only delayed, but postponed due to time constraints caused by the owner. Critical equipment used for services couldn't be located - resulting in stress for all involved. While both Joan and Roseline profusely apologized for both days of confusion & disruption, the owner has not apologized, nor made amends. I no longer recommend this location as a spa or salon. The service professionals are excellent, however the owner disrupts any potential spa or salon experience. read more

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I had a mole that was blue. I needed it neutralized so it would be brown. That means orange needed to be added. I was told in advance that the artist would take time listening to me before the procedure. She was sweet, but assumed the color I needed as she said it was a great color for everyone. I insisted on seeing on my skin first before applying it and it was green. She was surprised and didn't want to take more time to see what color was right for me and applied a color that was equally as bad and did not correct or help the problem I came in for in the first place. She took a generous tip and never called to check on how it was doing. read more

I had a Groupon for teeth whitening and spray tan. I had not ever done either. Before i go into pros and cons, let me say I LOVE my teeth! the process was painless, if a little weird. In two 20 minute sessions I dropped 4 shades. Definitely recommend. Pro: Nice, helpful staff, easy to find, easy to park, teeth whitening process and results Con: The treatment rooms were messy (not dirty), with things stacked up and equipment poorly organized; the spray tan process was not clearly explained, two people were present and one was not introduced, I was tanned by someone clearly not experienced, no mirrors to see how it goes or results; sooo dark my boyfriend recoiled and I immediately hopped in shower (not sure if shade options available - will ask next time); Awkward (i was told paper bikinis were available but instead I was totally nude, no one seemed sure what groupon included (common problem for groupon). Overall it was a pleasant experience even if tan did not meet my expectations. read more

Cookie is an artist of the best kind. I love the way my eyes look now. I started having technicians put permanent makeup on my eyes more than 20 years ago. I was happy enough with the first artist's initial work, but about 5 years ago I decided I wanted a more glamorous look. That is when I discovered that there are really inferior technicians. I suffered pain during those treatments. The results were nothing like what I had asked for. I am so grateful that I found Cookie at Studio Bella. She is a gifted artist with a gentle hand and very effective numbing agents. I recommend her talents to anyone looking for permanent beauty solutions. read more

OMG ! What a wonderful experience. Cookie is my hero ! Amazing personality with talent like no other. My daughter told, from her own experience with Cookie, that I would love her too. I previously had an awful experience with another permanent makeup person that Cookie is now having to correct. Also Cookie did a permanent eyeliner touch up for me. I had the eyeliner done many years ago with a great amount of pain. Very good experience with Cookie - less pain is always a good thing. Cookie's talent exceeds all others. I will never go to anyone else. read more

After seeing Cookie's work, I started referring my clients to her. After I saw my own clients results..I immediately made an appointment for myself. WOW!! I love my eyebrows, my face and never having to wear powder again to have brows! I will definately send all my clients to Studio Bella. Austin Nichols Colorist read more

I just had my first appointment with Cookie and wanted to get this review started immediately even though I won't have time to finish now. Inking your face is serious business. So, on the off chance that someone is researching tonight for who does the best work in Austin, I wanted to be sure to include my endorsement for Studio Bella and her incredible team. I have been to someone else in Austin and although they did great work, I was still underwhelmed considering how important this decision is. My mom also had a horrific experience with someone else I will consider naming if I edit later, and I learned through her tough lessons that you have to do your research. Cookie learned that the hard way too. But out of those terrible experiences, I am now able to find someone I can trust to do impeccable, and ethically sound work. I believe we have not just one but many different soulmates we will encounter throughout our lives, and I just met another of mine. read more

I was really nervous about having permanent eyeliner put on and the owner at Studio Bella was amazing. She was extremely professional, knowledgable and reassuring through the whole process. My eyes look perfect and very natural. If you are considering permanent cosmetices, this is the place to go. A perfect job and pain free! read more

I spent some time researching my options for permanent eyebrows here in Austin. After checking out the Studio Bella website, I met with Cookie and liked her immediately. She is very particular about her work and takes pride in what she does. These are two key elements that helped me to trust her and which enables Cookie to be successful. My brows look wonderful and I am so happy that I chose Cookie. read more

I first visited Studio Bella to have my eyebrows shaped and to apply the permanent makeup. Cookie did such an amazing and beautiful job that afterwards at home, I kept admiring myself in the mirror constantly. I received many compliments on the shape and color which blended perfectly with the sparse eyebrows I had before going to Cookie. Later, I returned to have eyeliner applied. I recommend this business very highly to anyone that is interested in having permanent makeup applied. read more

Cookie is so talented, and I love the permanent makeup she added to my face. My eyebrows look natural and more full and all of my friends who have examined them are very complementary. The eyeliner on the upper eyelid is very fine. Love, love, love her work! Going back for some touch ups soon. read more

I have had my eyebrows and eyeliner done by Cookie. She is fabulous and is a wonderful, giving person. Ignore any negatives on this page, because there are none. And she is not moving. read more

My permanent make up looks natural and it was painless and flawless. I never knew you could get eyeshadow. It looks just like I swept powder on my eye. She was so careful in applying it and it truly amazing! It was an enjoyable experience and rewarding. read more

I always wanted permanent eyeliner and when I found a Living Social deal for this, I jumped at the chance. All I can say is, WOW! Cookie is so warm and genuine, she has a perfect "bedside manner" and makes the whole process go very smoothly. I highly recommend her for this kind of a delicate procedure. It's so nice to not have to worry about applying eyeliner every day......... read more

I went in and had a ultra jessners chemical peel applied yesterday. It was the best facial experience that I have ever had. My master technician Cooky was wonderful and so honest and helpful about my skin. She really knows her stuff. I will be going back and I recommend her to everyone. read more

I just recently had permanent makeup applied to my eyebrows and eyeliner areas. I am so pleased with the final result! I was looking "washed out" but now I look refreshed instantly. My time spent in the mornings getting ready for work have been cut in half. Cookie was very patient with me and answered all my questions. She truly cares how you look and feel. She was absolutely wonderful through the whole process. THANK YOU COOKIE for my new fresh face! read more

I found Studio Bella through google. I reviewed several YouTube videos and I found this one to be my favorite. The video is very detailed and Cookie, the artist is down to earth. At my age, I am not looking for a glamor magazine feature. I just wanted to improve on the existing features God has given me. In sitting with Cookie and having conversations on various topics, I found her to be very loving, compassionate, caring and knowledgable. I left my interview knowing that I have chosen the right person to do the work. At the actual tattoo session, Cookie walked through every step of the process. I felt comfortable and assured the work will be done to my satisfaction! I went in with the intentions of eyebrows and lips. I walked out with eyebrows and eyeliner. When Cookie drew on the eyebrows with a pencil, I felt my eyes were washed away, then she added the eyeliner and I was so amazed, that I chose these two features. Lips are definitely coming next! I went home and starred in the mirror and was so pleased with the work that Cookie has done! I highly recommend Studio Bella! Desiree read more

I have a form of alopecia that had caused me to lose much of my eyebrows. They were sparse throughout and totally missing on the ends. I met with Cookie and immediately felt comfortable with her. She has given my eyebrows a nice shape and great color. I am very pleased and will return to Studio Bella for more permanent makeup. read more

I had my lip liner tattooed about 7mos before going to Cookie for a touch up....I had my lip liner done in Kerrville by a girl that had done a friend of mine....when I got home and all had healed, there were two small spots on my lower lip that didnt quiet take as dark as the other....instead of driving back to Kerrville, I was recommended to Cookie for a touch up....I went to Cookie and she said a touch up is $150, but she could do my entire liner over for $250...I didnt feel the entire lip needed to be done since it had only been 7 mos...Cookie said it was up to me, but she could make it look good either way....I did the touch up, just in those to small areas....I was disappointed, it didnt look any different than when I walked in...even tho my cost was for one trip, she was kind enough to try it one more time, after that visit it you could see a little something, not much and still was not as dark as the rest of my liner....she was going to try it again and I set a appt....she became ill and her assistant called to cancel my appt and would reschedule when Cookie was better...never heard back from them.... After spending $150, my lip liner had no change, still looked the same, I was disappointed because her words were "I can make it look good, either way" meaning touchup or full lip liner...just a waste of $150....if anyone out there can give me another referral, I would be willing to pay one more time for a touch up... Very disappointed.....Cookie was a very sweet lady and seemed to be very experienced and had alot of good stories to tell me where she fixed so many messed up jobs...she just didnt fix mine and I was out $150. read more