Sabrina was just perfect, great attitude, very professional and just outrageously amazing she has…read morethe best vibe. BOOK HER!

There is an unmatched level of quality at Just Relax. You are welcomed by the feeling of…read moretranquility from the moment you walk in the door. The lounge is the perfect ambience for peace of mind, self love, and reflection. If you have the privilege of comfortably waiting for your appointment, you almost forget why you're there. A friendly voice calls you to your suite down the hall and you can't help, but find comfort in the cleanliness of the spa. The professionalism is top tier here. There is no room for insecurities or fear of judgement, only good vibes. I've been lucky enough to come here religiously for the past 2 years and am sad that I can't take it with me while we move out of state. You won't regret this level of class and care you receive from Just Relax.

I had a massage here some months ago but they also offer other services. I had my eyebrows done…read morewith Henna tint and a full set of Hybrid eyelashes talk about your "wow" factor! I looked 20 years younger! Sorry I did not take any photos at the time because I was in a hurry that day, but I promise I will next time!

IN ABSOLUTE SHOCK!! BEWARE!! My husband booked a Valentine's Day package for me so my massage was…read moreon February 15th at 4:45. I arrived to the spa at 4:05. When I walked in I was asked if I needed to use the restroom and then someone had walked into the restroom so I was told to sit down in the front. In the package it says to arrive 30 minutes early to enjoy mimosas and sweet treats. I did not get taken back to the relaxation room until I stood up and said something. They were too busy chit chatting than worrying about their customer. Finally I was taken back to the relaxation room about 10 minutes before my massage. When I walked in I was shocked they had camper chair for us to sit in, in a so called "relaxation" room. I literally had to chug down my drink and sweet treats before my massage. Finally the massage. ABSOLUTE worst massage I've ever received. The lady spent more time putting the mint oil infront of my nose than actually massage my neck and shoulders, which was literally suffocating. I was also told that hot stone would be included. I had maybe 5 minutes of hot stone on my back and then another 5 minutes of her massaging my back. I'm carrying around a newborn and toddler all day so that was extremely upsetting. My husband booked this massage as a postpartum gift since I just went through an emergency c section and he just wanted me to have a day of relaxation. I left there extremely upset and frustrated instead of feeling good. I ended up leaving a review that night which I've never left a review in my life. And then they replied and was told in the reply if I was open to it they'd like to discuss this further. I called the spa 3 times and the first time I called I was told I would probably just get a refund and that I would be getting a call back. Every other time I called I was given the runaround and told I would be getting a call back. Finally this morning I called and spoke with the owner. The owner was not nice at all and told me because I left a review she will not be giving me any type of compensation. She literally said that because I left a review for the public to see she will not be helping me. I didn't know that I wasn't entitled to leave a review of my experience and because I did I will not be helped. Absolute insanity. Worst customer service and WORST "spa" I've ever been to. Stay away from this horrid place.

I had an appointment with this beauty bar and I can honestly say this has to be hands down the…read moreworst experience I've had. The lady at the front desk was rude and when I brought up my concerns the lady laughed. I don't think that it was funny their procedures with waxing and threading were very unhygienic to say the least. I should've listened to the 3 star review they had to begin with.

Wow - my daughter just returned from a wax service and it was terrible. Phillip was the person who…read morewaxed her. She's absolutely in shock and crying at how badly her eyebrows were done. She asked for a cleanup and her brows were butchered. At least an inch taken from one of the ends. One brow is thinner and longer the other short and thicker. Not to mention she has several spots where the skin was punctured (blood) from tweezer plucking. She didn't say anything as she was in shock but was crying uncontrollably the whole way home. We have had so much success here in the past when it was Brow A Beauty. We will not be returning.

This was my first experience and it will not be my last. Molly was excellent. I received a 1 hour…read moreservice. It was totally worth the cost. The office was nice, clean, and inviting. I was given just enough information and then was left alone to relax on a warm massage bed. Already scheduled a follow up.

I was in search of a good place to get my eyebrows done in the Jacksonville area and found Beauty…read moreElements through Facebook recommendations. I'm so very glad I took those recommendations because Renee is one of the nicest and most bubbly people you can meet!!! Not only is she friendly she's also knowledgeable in what she does and will go through the whole process with you. She will do a consultation with you before she even begins. She'll ask what you would like done and give recommendations on what she sees for you. During the process she will tell you exactly what she's doing and she's very thorough at what she does. She also makes sure you're comfortable and you don't really feel the waxing process. She's great at keeping the conversation going and by the time she's done you don't realize you've been with her for a while. I would highly recommend coming here! I love how my eyebrows where shaped! I also got a tinting done and I just love what Renee did! Her prices are very reasonable and she offers other services! You'll find Beauty Elements in the center of the buildings that Google Maps takes you. When you enter you'll hear the chimes they have on their door and will be greeted right away. The first person I met was Midge. She's one of the ladies that works at Beauty Elements and she's very friendly and welcoming. She was also nice enough to offer me something to drink while I waited for Renee. The space they're in is nice and comforting. Again, I highly recommend coming here if you need an eyebrow person!!!

Love the calm soothing sounds and decor... had pedicures done for my mom and myself was heavenly…read more Did the lavender package and get mask.. scrub and pedi... service personnel and perfect

Great for massages but waxing is a definite NOOOOOO. Do not go here for a wax. I went for a…read moreBrazilian and left bleeding. I wish I had heard of the horror stories of this place before going.

Not enough positive things to say about Raimey! I have been going to her for years. I currently…read morelive in Baltimore and still make the drive down (7hours) just for her to do my hair. That's how much I trust her. The rest of the team is so accommodating and friendly too!

Marnie always nails it!! Everyone there seems so nice and they have excellent customer service.read more

This review was long overdue, before coming to this salon I read these reviews and was excited to…read moreget my hair done by someone who is said to be so talented .however I Made an appointment and the owner forgot my appointment then proceed to to tell me to come at a later time so she can tend to a personal issue , come at the time agreed and is late because she was grabbing lunch. I asked for a trim and got a haircut and was over priced for something that was not asked for. I hope review can help anyone looking for a professional and talented stylist.

After returning to Jacksonville after five years in D.C. I was excited to see that Ebony was still…read moreavailable. Not only was she flexible in her appointment times, but she remembered how particular I am when it came to styling. She gave me a hair assessment and followed up with a shampoo and deep conditioning treatment. After styling we came up with plan to treat and repair the damage of constant heat and chemicals. So happy with the Ebony and what she continues to do to repair my hair!!

Loved my nails! MiMi nailed it and went above and beyond. Amazing service, I'll definitely be back!read more

My regular lady was booked up, and I needed an appointment quickly. I decided to give this salon a…read moretry today as the reviews were good, and I just needed a gel manicure on my real nails. It was a very clean place, and the music and TV playing shows was nice. However, the gentleman that did my nails did not do a good job Also, he never spoke to me and just seemed irritated that I was there. He did ask if my shape was ok after he filed, which it was, but after that nothing. When he was done I said "thank you" and he ignored me and said nothing. When I got home I noticed two fingers hurt. I looked and he cut into my thumb and middle finger so bad it was irritated and I may have to go to the doctor. The gel is not on my nail correctly and peeling off, and there are black specks on my nails. I didn't notice all of this in the salon, or I would have let them know. I did look more closely when I got home at the job he did when I noticed the irritation on my fingers and actually looked closely at them. Im sorry I had to leave a bad review, but I spent money on these I'm just going to try and take them off, but I am very sad that I wasted my money.

My Second trip to this spa and Very relaxing, The ladies that work the front desk are always very…read morenice and welcoming. Smells amazing and you start to relax as soon as you walk in! Highly recommend Stephanie or Christine they both are amazing. These ladies are really in tune​d​ with your muscles and your reaction to what they are doing. Everything they did was amazing! Talk about a good hurt! I love a massage therapist with strong hands. This was an awesome​​ experience​ and I will be going back. the attention to detail when it comes to how your feeling and how your body is responding is important, Both therapists​ were aware of my body and responses​ to their treatment.

I had my first Botox injection and paid 380.00 for my forehead only. I still had movement and had…read moreno follow up appointment which I was told if I come back in two weeks if I needed more it would be free. I had to call back and make an appointment and it was over a little more than two weeks. I got more Botox injected in forehead, between eyes and added crows feet too. It cost another 200.00. It was Not free. They did not take an after picture to compare during the follow up. I'm two days in and see no results and still have movement in my forehead and between eyes. Bobbi said she almost used the wrong syringe on my forehead because someone else put it in her room. That it would of hurt and been bad. So I can't help but wonder if I was injected with something that was a not Botox.

I LOVE this salon! Isabella did a fantastic job on my hair. She kept my length while cutting off…read moreall my dead-ends and now my hair feels phenomenal and dare I say looks that way too. The price is better than most around here and with my texture hair it's hard to find a hairstylist that knows how to style and cut my hair. I definitely recommend this place and seeing Isabella!

Isabell, you're amazing. I have no other words but those. My hair has never been is better handsread more