Sabrina was just perfect, great attitude, very professional and just outrageously amazing she has…read morethe best vibe. BOOK HER!

There is an unmatched level of quality at Just Relax. You are welcomed by the feeling of…read moretranquility from the moment you walk in the door. The lounge is the perfect ambience for peace of mind, self love, and reflection. If you have the privilege of comfortably waiting for your appointment, you almost forget why you're there. A friendly voice calls you to your suite down the hall and you can't help, but find comfort in the cleanliness of the spa. The professionalism is top tier here. There is no room for insecurities or fear of judgement, only good vibes. I've been lucky enough to come here religiously for the past 2 years and am sad that I can't take it with me while we move out of state. You won't regret this level of class and care you receive from Just Relax.

This was my first experience and it will not be my last. Molly was excellent. I received a 1 hour…read moreservice. It was totally worth the cost. The office was nice, clean, and inviting. I was given just enough information and then was left alone to relax on a warm massage bed. Already scheduled a follow up.

I was in search of a good place to get my eyebrows done in the Jacksonville area and found Beauty…read moreElements through Facebook recommendations. I'm so very glad I took those recommendations because Renee is one of the nicest and most bubbly people you can meet!!! Not only is she friendly she's also knowledgeable in what she does and will go through the whole process with you. She will do a consultation with you before she even begins. She'll ask what you would like done and give recommendations on what she sees for you. During the process she will tell you exactly what she's doing and she's very thorough at what she does. She also makes sure you're comfortable and you don't really feel the waxing process. She's great at keeping the conversation going and by the time she's done you don't realize you've been with her for a while. I would highly recommend coming here! I love how my eyebrows where shaped! I also got a tinting done and I just love what Renee did! Her prices are very reasonable and she offers other services! You'll find Beauty Elements in the center of the buildings that Google Maps takes you. When you enter you'll hear the chimes they have on their door and will be greeted right away. The first person I met was Midge. She's one of the ladies that works at Beauty Elements and she's very friendly and welcoming. She was also nice enough to offer me something to drink while I waited for Renee. The space they're in is nice and comforting. Again, I highly recommend coming here if you need an eyebrow person!!!

This place was so cute! Super nice people. I got the deep tissue massage and loved it. As well as a…read morelash lift that lasted about two months.

I just moved into the area and was looking for an affordable yet clean location to get my lips &…read moreeyebrows waxed. I had scheduled an appointment online with Nikki. I love that this business offers online booking because I was able to book my appointment while on my lunch break without having to give up any of my free time. Upon arriving at the salon, all workers in the store were following the guidelines laid out for businesses during COVID. Nikki was extremely professional and did amazing work! I believe she is the owner of the establishment. She made me feel extremely comfortable and always made sure that I was doing okay throughout the entire experience. I was able to try out "sugaring" for the first time at this salon. It was much less painful than waxing and did not make my face break out hours after my appointment. The inside is clean and very welcoming to all of its guests. I will definitely be back for another appointment with these wonderful ladies!

IN ABSOLUTE SHOCK!! BEWARE!! My husband booked a Valentine's Day package for me so my massage was…read moreon February 15th at 4:45. I arrived to the spa at 4:05. When I walked in I was asked if I needed to use the restroom and then someone had walked into the restroom so I was told to sit down in the front. In the package it says to arrive 30 minutes early to enjoy mimosas and sweet treats. I did not get taken back to the relaxation room until I stood up and said something. They were too busy chit chatting than worrying about their customer. Finally I was taken back to the relaxation room about 10 minutes before my massage. When I walked in I was shocked they had camper chair for us to sit in, in a so called "relaxation" room. I literally had to chug down my drink and sweet treats before my massage. Finally the massage. ABSOLUTE worst massage I've ever received. The lady spent more time putting the mint oil infront of my nose than actually massage my neck and shoulders, which was literally suffocating. I was also told that hot stone would be included. I had maybe 5 minutes of hot stone on my back and then another 5 minutes of her massaging my back. I'm carrying around a newborn and toddler all day so that was extremely upsetting. My husband booked this massage as a postpartum gift since I just went through an emergency c section and he just wanted me to have a day of relaxation. I left there extremely upset and frustrated instead of feeling good. I ended up leaving a review that night which I've never left a review in my life. And then they replied and was told in the reply if I was open to it they'd like to discuss this further. I called the spa 3 times and the first time I called I was told I would probably just get a refund and that I would be getting a call back. Every other time I called I was given the runaround and told I would be getting a call back. Finally this morning I called and spoke with the owner. The owner was not nice at all and told me because I left a review she will not be giving me any type of compensation. She literally said that because I left a review for the public to see she will not be helping me. I didn't know that I wasn't entitled to leave a review of my experience and because I did I will not be helped. Absolute insanity. Worst customer service and WORST "spa" I've ever been to. Stay away from this horrid place.

By some stroke of luck I was able to get in last minute for a 45 minute massage and I couldn't be…read morehappier. I got onto the waitlist for a 4:45 via the website but then texted the business to let them know I had some flexibility with the time to hopefully up my chances of getting in. They were super communicative and got me set up. Such a clean and inviting location and the staff is great. I am an LMT so can be a tough customer but had no complaints and left feeling relaxed and refreshed. I will definitely plan ahead on my next visit to Jacksonville so I can get a longer session!

I had an appointment with this beauty bar and I can honestly say this has to be hands down the…read moreworst experience I've had. The lady at the front desk was rude and when I brought up my concerns the lady laughed. I don't think that it was funny their procedures with waxing and threading were very unhygienic to say the least. I should've listened to the 3 star review they had to begin with.

Wow - my daughter just returned from a wax service and it was terrible. Phillip was the person who…read morewaxed her. She's absolutely in shock and crying at how badly her eyebrows were done. She asked for a cleanup and her brows were butchered. At least an inch taken from one of the ends. One brow is thinner and longer the other short and thicker. Not to mention she has several spots where the skin was punctured (blood) from tweezer plucking. She didn't say anything as she was in shock but was crying uncontrollably the whole way home. We have had so much success here in the past when it was Brow A Beauty. We will not be returning.

Not sure where all the negativity is coming from but I had a great experience…read more Walked in at eight am and was greeted warmly by a girl with short hair. She got me checked in and I waited three minutes for Alex. She cuts good hair! Bangs are banging and my hair feels great. During my cut, three other girls were taking down Christmas decorations and sweeping and mopping. Music is nice. Smiles all around, for the most part. It's not an over the top friendly place (no hugs or fake conversations) but it's not cold or depressing or uncomfortable. Just the way I like it. I'll be back in two weeks for a bang trim. Thanks !

Title: Disappointed by Complete Lack of Loyalty and Flexibility for Long-Term ClientsI have been a…read morededicated client of the Swansboro Wild Olive Salon location for over three years, making the 45-minute drive to visit every three weeks. I held this establishment in high regard and trusted them completely. Unfortunately, today that relationship was entirely broken.Due to an unforeseen emergency, I was running 14 minutes behind. I called while on my way to give them a heads-up. Despite my years of loyalty, I was rigidly told that because of a 10-minute late policy, I would be turned away because they were slammed for the 4th of July holiday. I even offered to skip my blow-dry to make up for the 4 minutes, but was told my stylist Grace was already overbooked.I was literally moments from pulling into the parking lot, begging to be seen, and was still turned away. Turning away a client who frequents your business every three weeks over a matter of four minutes--especially when a compromise was offered--shows a complete lack of integrity and customer appreciation. It is tasteful business practice to value relationships over rigid booking windows. Because my loyalty was not acknowledged, I have canceled all of my upcoming appointments for the next several months and will not be returning.

I visited today while staying with family. Kelly took me right away and I love how sanitized this…read moreshop is keeping it during COVID19. Kelly was amazing. She made a way out of now way with my eyebrows. She took her time, was very professional and discussed options for tinting and micro blading services. I only did threading today but I love it !!!!!! I love the outcome. Shaped and full. Can't wait to return.

Mrs. Jay is TERRIFIC!!!!!!!! First time getting my eye…read morebrows threaded, she did a perfect job. She listened to what I thought I wanted and used her creative expertise to make them better than I thought I wanted :) She trimmed my hair and evened out parts of my hair I had no idea were so uneven. Absolutely wonderful gal with great expertise and service Thank you Mrs. Jay!

Overall worst experience I've had with haircuts, I read a review on another platform about the…read morestylist being late for cuts and apron arriving I was asked if I could wait 25 minutes until I could get my haircut so that the owner could leave to go somewhere. I waited no big deal to me but when she got back I showed her what I want and she said she could do what I asked for. She asked me if I wanted just a cut or a styling too to which I asked how much the styling would be. She said the haircut alone would be 45 but with styling it would total down to 112 dollars. (I asked to French bangs with long layers. I decided to just get a haircut because 112 dollars for this is outrageous. I sat down and got my haircut. There were no mirrors to see how she was cutting my hair and when I was done she had me get up to show me. The layers I asked for were not at all what I expected and parts of my bangs were uneven. I had to try and not cry because I already and horribly afraid of haircuts being ruined. I paid her and left but now I have no idea what to do because there are no ways at all I can fix or hide the cut myself. I have to go to someone else to fix it now. I can't hold back the tears since it takes forever to grow out my hair and I can't even clip them back to hide it. I really wish I would have listened to my gut feelings but that's my fault.

LaChama is the best hairstylist in Jacksonville NC by far! She is so talented, professional,…read morefriendly and provides great service.

Not enough positive things to say about Raimey! I have been going to her for years. I currently…read morelive in Baltimore and still make the drive down (7hours) just for her to do my hair. That's how much I trust her. The rest of the team is so accommodating and friendly too!

Marnie always nails it!! Everyone there seems so nice and they have excellent customer service.read more

I had an amazing experience at VO Nails Spa! The staff is absolutely awesome and so friendly. They…read moredo a wonderful job and make you feel truly welcome from the second you walk in. Highly recommend this place!

I would absolutely recommend this salon. Today was my first visit with Mia and she is now my…read moreforever nail tech. She is sweet and personable and extremely talented. She did a beautiful job on my nails and Tommy did a great job on my feet. I will be back soon! Thank you Mia and Tommy!