This is the worst experience I've had with any storage company. From the day I moved in to the day…read moreI left. Price hikes of around 10% every six months, remote gate access has never worked to leave the property the whole time I've been there despite reporting it multiple times and when I finally left today was told that because I was one day into my next billing cycle I had to pay for the whole month. There would be no pro rated refund for the remaining 30 days of this month. When I left, I looked for a member of staff to let them know I was leaving, and the office was locked and remained locked for over 15 minutes with no member of staff visible. In the end I left and had to call in to the main phone line to find out about final payments. Wish I'd stayed with extra space storage.

The customer service at this facility has always been awesome! The facility stays clean and is very…read moresecure. I have been in three different size units and all went well. However, it's not cheap here! The prices are always going up. About every six months expect an increase. You can call or email and request they do not increase the price. Sometimes it works and sometimes it does not. We always need a storage unit, but I hate paying to store junk. I would recommend this storage unit and if I need to use a unit again, I would return. It is expensive though.

Amazing customer is excellent always pick up the phone. The storage is clean and secure ! I'm happy…read morewith my choice !

I've stored with A-1 twice. Staff was always nice and helpful. My belongings stayed safe. There was…read morenever an issue with cleanliness or temperature. No bugs or pest evidence once I retrieved my stuff. A bit pricey but worth it...not many storage companies that keep their facilities up.

Josh was welcoming and helpful! The facilities are air conditioned, new and nice. A bonus for…read morehaving Starbucks right next door.

They were super responsive about quotes, showing us units and setting up our contract. We got a…read moregreat deal and are happy to be using their service. Janet was very kind and helpful!!

I'm not just a customer, I'm a fan! I've been renting from this Extra Space Storage location since…read more2023, and couldn't be happier. Their prices are beyond fair, location central, access hours way more than most, AND the management / staff are over-the-top helpful! I'm always impressed at how safe and clean the property is kept, and the layout is very well planned - with sloped access points that keep the units rain-free and as weather safe as is possible. I was out of town when the fires were happening, and worried my belongings would be damaged from all of the ash and crazy weather - but returned to my belongings being just as I'd left them. Thanks for making the stressful process of having to store my belongings long-term as welcoming and easy as possible!

Everything was awesome. The guys at this location showed up and showed out. The customer service…read morewas phenomenal. The manager (forgot his name) and Shaunt (spelling?) are angels. They provided above excellent customer service, happily and with a smile. They were helpful, informative, patient, courteous, personable, and funny. I hope Extra Space as a company is taking great care of these two guys. A HUGE THANK YOU to you both!!!

Extra Space storage is an affordable,easy way to store your merchandise or belongings. With…read moreflexible hours to get to and from your unit, it is safe and secure with state of the art camera systems to keep your stuff safe!! Keep it up extra space!!

I just left this facility, and I had possibility one of the worst customer service experiences of…read moremy life. I went in looking for a small space to store a few totes while my building is being renovated. I don't expect much, but the employee was so unfriendly and even rude, he made me uncomfortable. I literally had to ask the employee what his problem was. I would not recommend this place to anyone.

I was in the middle of a move and needed a place to store some extra belongings while I got…read moresettled. I took advantage of their special offer, which made it an easy decision. Marisa was great! She walked me through everything and made the whole process super easy. The facility is clean, well-lit, and secure, and I feel confident my belongings are safe. Highly recommend to anyone looking for reliable storage!

Ease of access and good service set APSS apart. The location is super accessible from most areas…read morein the SGV.

Joanna was extremely helpful as the is was my first time renting a storage space. Led me to the…read morespace, was very knowledgeable and helpful and got me a great deal. Thank you soooo much!!

YOU HAVE TO PAY EXACT CASH AT THE KIOSK. (Or pay with card, it does not take change)…read more IF YOU LET IT TIME OUT BC YOU DONT HAVE THE EXACT AMOUNT AND HAVE TO RUN TO YOUR CAR. THE KIOSK WILL TAKE YOUR MONEY AND SAY YOU PAID NOTHING. DONT LET IT CYCLE OUT. CLICK YES WHEN IT ASKS IF YOU NEED MORE TIME. you can always pay over the amount and it will go to the next month. luckily when I paid at the kiosk and the kiosk timed out because I didn't have the exact amount. when I reentered the portal it said I paid nothing when I was a few dollars short. I called the office and they checked the kiosk for me and I was able to pay the correct amount the next day.