I stopped at the Buckeystown market on Saturday morning, November 3rd, because I couldn't find my…read moredestination, and was running out of gas. When I went in to pay for the gas, I realized I had left my wallet at home! A triple wammy!. The counter clerk, who I believe was Henry, gave me $2.00 out of his tip jar! And said he did not want me to pay him back. And he helped me find my destination on a map. Luckily it was not too far from there. I came back at the end of the day with money to pay him back. I would like to contact the manager or owner to relay this kind act by one of his employees, but the phone number listed above is not in service. Ted Farrand

Wow! What a terrible experience that customer had. I've been stopping in there for years and have…read morenever had a bad time. BUT: I stopped by the other day to get my grandson an ice cream cone, and the place is closed! What happened? A man at CJ's Catering across the creek said it had closed last week, and he doesn't know why. Hm! I was also hoping to get news on when fresh asparagus would be available. Oh well!

this place is wonderful. they had to tow my car and figure out the problem. they were very nice and…read morevery reasonable in their pricing. they were considerate and compassionate. i was very impressed. david B

The service itself was completed with no issues. David helped me, and he was kind, efficient, and…read moreprovided an estimated completion time. My car was actually finished a few hours earlier than expected, which I appreciated. However, I was told I couldn't pick it up until 5:45 because that's when the owner would be available. That was frustrating, especially given the circumstances. I had to have a starting device installed due to a legal situation that was handled improperly, so I was already stressed about having to spend this money in the first place. David was very understanding about that, and I truly appreciated his professionalism. Unfortunately, my interaction with the owner was not pleasant. When I spoke with him on the phone, he told me I needed to hurry because he had to "go over things" with me and would be leaving for a few hours. I explained that I didn't need assistance using the device -- I simply needed to pay and pick up my vehicle. When I arrived, he was short and unfriendly. He repeatedly asked if I knew how to use the device, even after I assured him multiple times that I was fine. He then said, "Well, I don't think you'll be able to do it," which felt unnecessary and dismissive. He handed me paperwork to sign with little to no explanation, didn't return my key until I asked for it, and overall made the experience uncomfortable. I walked to my car and started it without any issue. It's disappointing because David provided excellent customer service, and good auto service can be hard to find. However, my interaction with the owner would make me hesitant to return, aside from the required monthly appointments for the device. I hope the owner considers improving customer communication and professionalism, as it would make a big difference in the overall customer experience.

Alex with Derick's towing was awesome! He was fast, professional and took great care of us. I would…read moredefinitely contact them again.

My insurance company called them on short notice, they had my vehicle hooked up within the…read moreestimated window. s/t dispatcher as well as young man driving the tow truck- both were pleasant and helpful. overall- no problems or issues. thanks!

First time I ever had to call a tow truck company for a flat tire. He was great! Kept me updated on…read morewhen he would arrive. I didn't have the full amount of what he requested, but he still accepted what I had and still helped me out. I recommend him to everyone. :)

Make sure you ask how much it will cost to tow your mini van .5 miles cause I would have never…read moreexpected a $250 tow fee to be charged. This company is a complete rip off. Prices are way too high. I could have called another tow company that was willing to charge $150 plus $8/mile and saved $100. Buyer beware!

Simply mind blowing. 6/18/2024 had 4 brake rotors replaced. Why not pads also...I don't know (…read morecould have been MY choice?) but being told should always be replaced together. 3 days later, while driving in Ashburn I noticed breaks still causing car to shake . 3 days after repair. I called and explained concern and fact that the next day I was taking car x country to Arizona. Hence couldn't bring it in. I told them I would bring it back in when car returns after sons school ends. I asked that they make notes to my concerns about the brakes before I left town so file is documented for later on. They did have notes and did know about the concern reported 3 days after initial repair. Son brings car home from Arizona several months later.....bring car in......they say Rotors warped but tough s^&*. No warranty .(3 days!!!!) They wanted over $1,100 AGAIN to replace rotors that they installed less than a year ago. They said, " come get car, keys under matt". Prior to this experience, I liked bringing car there as it is family owned and close to my work. Unable to discuss situation on phone as they didn't ever answer and relied on texts only. Closed mid day when went there to talk about it. Like I said, Mind Blowing!

Have been trying to contact this business to schedule an appointment for over a month now since I…read moreheard great things about them, but haven't been able to reach anyone. I have called and always get sent to voicemail saying it's outside of office hours even when they're supposed to be open, and I sent a message through Facebook that was marked as read but got no response. I haven't seen anything about them being closed, they're just impossible to reach. Not very good customer service.

I really wanted to have a good experience with Universally Modified…read more I appreciate They are a family run and worked business of brothers and Ryan's wife. But they will not properly torque fasteners. There had been a metallic rattling since the first time I had them install the front sway bar. I drove it that way for six months or so. They always said the reason for the metallic rattling was because of the BMR components I had them install not having the rubber bushings. Then when me and another guy put my 2022 Mach 1 up on a lift and started looking it over and working on it we were disappointed to find Universally Modified destroyed my front sway bar end links due to not torquing down fasteners and using zero thread locker! I asked them multiple times to use the proper thread locker on all the fasteners. So after fixing the sway bar properly, the car is silent now! Um multiple times have not torque down or at least used a thread locker to keep fasteners from totally backing off. Universally Modified also did not tell me about an exhaust leak we found. I have put a lot of thought for weeks into thinking about/processing the information to make sure I am doing the right thing. They also couldn't get my wheel weights to stay on my wheels. But the plus for them is they did suggest a good place to go and have my Wheels properly Road force balanced. Each time something was not done right I tried to be calm and decent about it when I communicated with them. when I told Universally Modified about each issue, they did not apologize and didn't say what can I do to make it right, didn't say it would not happen in the future, nothing. I feel unsafe using Universally Modified due to them, causing my car to lose control on the street or on the track, and kill or enter others and myself! They will not answer or return my phone calls I tried calling multiple times to communicate with universally Modified in order to speak with them and get their side/viewpoint before I posted this.

I brought my 1969 Mustang Mach 1 to UNIVERSALLY MODIFIED in Sterling Virginia. I own several…read moreclassic vehicles; my previous mechanic no longer lives in the area. So I decided to give UNIVERSALLY MODIFIED a chance to service my vehicle and other(s) moving forward if this experience works out. It wasn't long to find that this shop is extremely overrated and overpriced and THEY CAN'T PROVIDE WHAT WAS PROMISSED! My issue on my 1969 Mustang was the vibration and hesitation on acceleration, I was estimated by Troy initially for $4952.62 of recommended services! I was shocked to see them write this estimate, and to SUM it all up, they wanted to put bigger holly carbs, new starter, and tune up the car. Put in mind that it's a pristine 1969 Mustang Mach 1 which is up for sale for $90K, by no means this car needed anything like this kind of service, I explained how we replaced the Harmonic Balancer and that that didn't change vibration and I left the old Balancer in the car for them to see. After we agreed on the services above, I was promised this vibration and hesitation was going to be eliminated. Upon pick up, the Mustang Road like garbage! I immediately contact Troy explain my concerns, after paying him $3486.23. Troy responded by saying "owe yea we put the old Harmonic Balancer back in the car and vibration a lot less now? He also after my distressed concerns, he actually said that the car "might need a new engine because if that the vibration can be something internal" I was outraged to hear any of this after the FACT! "This was NOT told to me prior pick up or paying for this outrageous invoice. I expected him to warrant his repairs and to correct his mistakes. So I left the vehicle with Troy again for the second time on 5/11/2022 at UNIVERSALLY MODIFIED in Sterling, Troy sent me message afterwards to tell me - HIS WORDS! Hey Sean this is Troy, We actually found the issue. After inspecting the flex plate (trans removal wasn't required), we found that the flex plate and harmonic balancer were actually the 28oz imbalance. Since they were indeed matched, we proceeded with removing the oil pan to look at the crankshaft and discovered that the crankshaft was indeed internally balance and shouldn't have those parts on them. We were able to remove the counter balance on the flex plate and we swapped the balancer with an internally balanced unit and the vibration is gone!!! I also have more great news on the engine internals that are definitely going to boost the price/salability! It's a fully forged bottom end, Ford Performance SVO Block and Hydraulic Roller Cam. That's some big money in the Small block ford world. The engine is probably around 15-18k new" - HIS WORDS! Nothing ever mentioned at one time that he was planning on charging you another $1654.10 to replace the Harmonic Balance AGAIN! $1200 of that was labor! It's a external part on the outside of the engine where pulleys are located! This was the final insult for me, He charged $38 for another oil filter, $20-$30 of gaskets for FORD MUSTANG?? Seriously!?? I pay $12 for PORSCHE high end oil filters, how does FORD cost more?? My conclusion is that this shop LOVES to Surcharge ever nickel and dime that they can from there clients! COMPLETE SCAMMERS! Thank you for reading this you have been warned to STAY FAR AWAY FROM UNIVERSALLY MODIFIED in Sterling VA.

A new to me truck. Got body emblems removed, had it clay barred, waxed, and ceramic coated. It…read moreturned out GREAT! Ask for George, he does a fantastic job. I will go back. The reseptionist, Katie, is so sweet, polite and efficent. Question; When you get a new car, even if it's used, and you park a little out of the way, why do some people what to F*$% with your car. Even leave a note calling you an A$$hole for having a nice car.

Used on the spot many times for many cars and they've never disappointed. Great attention to detail…read moreand after services are completed, techs do a complete vehicle walk around inside and out. They want you to be satisfied and it shows!

Needed to get an inspection and emissions done quick. I got lucky and was in and out in less than…read more30 min. I didn't want to go back to the DMV the next day. This is why I go to them. It has always been a honest experience. Allen

5/5! *This is a…read morereview purely based off a speedometer calibration service* The Service: I went here after a friend recommended Advanced Automotive for when it came to speedometer calibrations. Gave them a call and was able to come right in and get the service done. The calibration didn't last too long and before I knew it, I got the calibration paperwork i-hand and notarized. The Staff: The staff were friendly. On the phone, I explained what I needed and they gave me a quote and it was true to their word. After my calibration, they gave me the paperwork and I paid what was discussed over the phone. Everyone was nice and straight when it came down to the service and pricing. Overall, a very good experience with Advanced Automotive in regards to a speedometer calibration. Prices are fair and work is good. Highly recommend.

Great customer service, and a wonderful job fixing damage on my car. I recommend going and taking…read moreyour car there for any repairs. There can be a long wait times, depending on the damage of the vehicle.

Everything went well. The driver was very nice and professional. The driver showed up on time and…read moregot my vehicle to the correct location.

Great liquor store with a tremendous selection of whisky from everywhere... not volume but quality…read moreat a great price. I'm focused on whiskey here: What more could you want than the dilemma of which priced-right choice? This is why you have two hands and should bring a friend... Seriously, they have some very nice bottles at embarrassingly fair prices. They also have a selection of nicely priced wines and beer. This is a really good liquor store minutes from Frederick. If you are looking for a gift, you will have lots of choices. Occasionally you will find some incredible picks in the allocation section. But don't tell anyone else!

Great variety and selection of all beer, wine, and liquor. And for prices that aren't secondary!…read more Parking is a shared lot with other retails shops and restaurants. A must visit! Will be back. Enjoy!